Management Manager

William TOMBOU

*** ******** ** *** #* Worcester, Massachusetts 01604

701-***-****

*******@*****.***

EXPERIENCE

Since 4 july 2017 work to Gate House Media

Bobcat - Assembling

Nov 2016-Mars 2017

- Reception and storage of equipment

Hampton Inn - Housekeeping

Oct 2016-Feb 2017

-Cleaning the Rooms and the Bathrooms

Hotel le Palais, Yaounde/Cameroon Manager

2013-2015

-Organize the company: room cleaning, training, service, cuisine

-Procurement: price negotiation, supply stocks

-Develop menus, meal preparation, compliance with hygiene rules and safety (HACCP).

- Optimize the real needs, takeaways (appetizers, desserts .. dishes).

- Management Management: recruiting, training, making schedules,

- Oversee, organize, coordinate, monitor and motivate staff and

services.

-Establish, monitor and analyze costs, develop budgets.

-Manage Customer: welcome, customer satisfaction, anticipation and organization

Hotel le Palais, Yaounde/Cameroon Receptionist

2011-2012

-receive, record and install the clients in their room.

Hotel le Palais, Yaounde/Cameroon Valet

2008-2009

-Clean rooms (beds, cupboards, cabinets, cupboards, doors, windows

-Clean the bathroom and sanitary facilities

-Serve breakfast

-manage controls and hardware inventory, manage and control stocks

-Control room

Hotel le Palais, Yaounde/Cameroon - Bartender

June 2007-may 2008

-Maintain bar (storage and cleaning).

-Replenish drinks and ingredients for cocktails, drinks and

other utensils

-Take orders and service.

EDUCATION

Cetic de Nsam, Yaounde/Cameroon

Learning Certificate in Carpentry June 2007

Private secular college of hope, Yaounde/Cameroon

Certificate Probation F3 Electronics June 2011

Bachelor of Technical Education F3 June 2013

SKILLS

hotellerie training certificate in May 2009

Management of reservations of rooms

Furnishings and room decor

Budget management

Staff management.

LANGUAGES

French

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