Phlebotomists/Phlebotomy Instructor
Resume:
KAREN I. STEELE
HIGHLANDS, TEXAS 77562
************@*****.***
Occupational Experience
Phlebotomist/Receptionist/Medical Assistant/Lab tech/Histology Aide (14 years) Work History
January 2016-Present
Elite Clinical Laboratory, Inc-Houston, Texas
Phlebotomist/Auditor/Courier
Venipuncture in long term hospital setting and nursing home. Receptionist in main laboratory. Processing and set up in microbiology department. Courier responsibilities, pick up and drop off supplies. Audit medical records and charts. Release results to physicians and facilities. August 2012- August 2014 Quest Diagnostics –Baytown, Texas Phlebotomist/Patient Service Representative/Floater Collection of specimens in outpatient laboratory and doctors’ offices; experience with patients of all ages, data entry, answer phones, fax documents; assist patients in understanding tests being performed; confirm, clarify and obtain appropriate ICD-9 codes and test orders ; specimen processing including centrifuging and manifesting; DOT and NON-DOT chain of custody urine, hair, and oral drug screens; schedule appointments; complete supply inventory and audits; provide results to physician and staff with regards to HIPPA; train new employees.
March 8, 2011- June 10, 2011 Integrated Regional Laboratories/ Lawnwood Regional Medical Center
(HCA)- Fort Pierce, Florida
Laboratory Assistant II
Collection and delivery of blood and urine specimens in hospital setting; Experience with patients of all ages, data entry, answer and direct phone calls to appropriate departments. Specimen processing including centrifuging blood specimens; emergency room and stroke trauma experience; Train new employees; ability to start IVs.
June 8, 2009- December 31, 2010 Quest Diagnostics - Baytown, Texas Phlebotomist/ Patient Service Representative
Collection of specimens in outpatient laboratory and doctors’ offices; experience with patients of all ages, data entry, answer phones, fax documents; assist patients in understanding tests being performed; confirm, clarify and obtain appropriate ICD-9 codes and test orders ; specimen processing and centrifuging; complete supply inventory and audits; provide results to physician and staff with regards to HIPPA.
March 17, 2009 - June 7, 2009 All Medical Personnel - Baytown, Texas Phlebotomist/Patient Service Representative
Collection of specimens in outpatient laboratory and doctors’ offices; experience with patients of all ages, data entry, fax documents; assist patients in understanding tests being performed; confirm, clarify and obtain appropriate ICD-9 codes and test orders ; specimen processing including centrifuging; complete supply inventory and audits; provide results to physician and staff with regards to HIPPA. June 17, 2011- November 2012 Memorial Hermann Hospital Systems- Houston, Texas Phlebotomist/Specimen Processor/Histology Aide
Venipuncture in outpatient setting and doctors’ offices, experience with patients of all ages, data entry, answer phones, assist customers in understanding test being performed, specimen processing; confirm, clarify and obtain appropriate ICD-9 codes and test orders; distribution of specimens by use of pneumatic tube system and/or couriers, perform EKG’s; assist pathologist in preparing and staining slides, embedding and cutting frozen tissues, mix chemicals for pathologists’ use, assist in autopsies; participate in health fairs; train new employees; assist coworkers in obtaining “hard sticks.” September 21, 2007-June 17, 2011 Premier Staffing of Memorial Hermann Hospital Systems-Houston, Texas
Phlebotomist/Receptionist/Histology Aide
Venipuncture in outpatient setting and doctors’ offices, experience with patients of all ages, data entry, answer phones, assist customers in understanding test being performed, specimen processing; confirm, clarify and obtain appropriate ICD-9 codes and test orders; distribution of specimens by use of pneumatic tube system and/or couriers, perform EKG’s; assist pathologist in preparing and staining slides, embedding and cutting frozen tissues, mix chemicals for pathologists’ use, assist in autopsies; participate in health fairs; train new employees; assist coworkers in obtaining “hard sticks.” November 06, 2006 - April 12, 2007 San Jacinto Methodist Hospital - Baytown, Texas Phlebotomist/Receptionist
Venipuncture in hospital setting inpatient and outpatient; experience with patients of all age; answer phones; assist fellow employees with difficult blood draws; train and tour new employees; aid in emergency response calls/codes; manual bleeding times; ability to start IVs, perform phlebotomy duties in emergency room.
December 14, 2004 - September 15, 2006 Indian River Memorial Hospital - Vero Beach, Florida Phlebotomist/Lead Phlebotomist
Venipuncture in hospital setting inpatient and outpatient for all age groups, train and tour new employees, answer phones, assist patients with excellent customer service, assist fellow employees with difficult blood draws, aid in emergency response calls/codes, order test for collection into computer from doctors' requisitions/prescriptions, assist in health fairs, central receiving and processing, scheduling daily assignments for all shifts, assist in pathology recordings and filing slides in histology department, load specimens onto machines for hematology, prepared dishes for microbiology cultures, responsible for stats/results getting to correct physicians in timely fashion, certified in HAZMAT first responder emergency needs.
September 12, 2001 - June 07, 2003 InteliStaf, Inc. - West Palm Beach, Florida Phlebotomist/Medical Assistant
Collect specimens from outpatients in all age groups, train new employees, receive/distribute specimens to couriers for transportation to main labs, customer service for results and questions pertaining to test, federal and chain of custody drug/alcohol screening, 12-lead EKG, pulmonary function testing, worker's compensation/insurance/disability claim physicals, vital signs, DNA/paternity testing, contracted out to Quest Diagnostics, Lab Corp, MDSI.
August 20, 2001 - June 07, 2002 Florida Community Health Centers, Inc. - Fort Pierce, Florida Phlebotomist /Lab Tech/Medical Assistant
Collect/process/distribute specimens in outpatient clinic for all age groups to couriers for transportation to main labs, answer phones, assist patients and clients with results, billing and proper diagnostic ICD-9/CPT coding for Medicaid, Medicare, and other insurances in order for adequate payment, aid in emergency response calls and codes, assist in health fairs, assist in HIV/AIDS outreach programs/forums, triage patients, order/inventory medical supplies for entire facility, assist ob/gyn and multi-specialty physicians in primary care for patients, run controls on beta HCG test strips, Hemocult cards, and urine dipsticks for proper testing, set up computer accounts for Quest Diagnostics and Lab Corp. March 17, 2000 - August 20, 2001 Indian River Memorial Hospital - Vero Beach, Florida Phlebotomist
Venipuncture of inpatient and outpatient in all age groups, train and tour new employees, receive and distribute specimens to departments, answer phones and direct to appropriate persons/departments, assist patients with excellent customer services, assist fellow employees with difficult blood collections, aid in emergency response calls/codes, data entry of test from requisitions/prescriptions. Computer Skills/Programs
Typing Speed: 35 Words per Minute
Internet Browser (Netscape, IE, etc.)
Peripheral Devices (Scanners, Printers, etc.)
Spreadsheet Software (Lotus, Excel, etc.)
Word Processing Software (MS Word, etc.)
Meditech
Care 360 program
Certifications
Phlebotomy certification
BLS for Health Providers (CPR & AED)
EKG Tech Certification
Home Health Aide/ Companion Aide Certificate
Medication Administration Certificate
HAZMAT First Responder Certification
Education
Fort Pierce Westwood High School 1993-1997 Fort Pierce, Florida
Indian River Community College 1997-2005 Fort Pierce, Florida
Lee College
2014-present
Baytown, Texas
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