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Manager Information Technology

Lake Mary, Florida, 32746, United States
April 14, 2018

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Experienced manager, developer and business analyst with excellent customer and project

management skills. Action-oriented with strong ability to communicate effectively with

technology, executive, and business audiences.

Rebecca SKILLS


Change management

Quick learner

SQL 2005,2008R2, 2012 and 2014

Universe and Unidata Programming

407-***-**** Results-oriented language Creative Problem Solver Database Design

m Over 10 Years of Management Story Board Creation

Experience Visual StudioSDLC Waterfall and Agile EDI X12 820,850,810,837 and XMLSoftware Implementations andIntegrations


Application Development Manager

Lake Mary, FLWellCare Health Plans, Inc./ Jun 2009

Analyzed complex business issues and generated solutions from business and technicalpointMotivated staff in terms of achieving goals and objectivesWorked on Member, Provider and Agent Web PortalsResponsible for 150 different databasesSupported and developed over 200 business critical jobsWorked on Data Warehouse and Data MartsWorked on Web Enrollment Form ApplicationHandled the task of upgrading Databases to newer SQL versionsDeveloped application strategiesManaged a team of resources in Texas, India and FloridaDeveloped strong relationships with key figures across the organization both businessand technical

Senior Business Analyst

Tampa, FLJagged Peak/ Feb 2009 to May 2009

Able to identify areas of improvement and executes innovative initiatives that promoteefficiency and customer satisfaction Responsibility for direct interaction with customersperforming introductions and presentations of the software platform and onlineenvironmentLead Research efforts to implement a new EDI strategyCreated and presented content for executive level meetings.Process Improvement through process redesign

Designed and Documented New Customer requests for web site creation – Customersincluded Tag Heuer, Dolce Gusto and Nestle – GlowelleCreated Story Boards for requirement gathering

Senior Business Analyst

Boulder, COActivant Solutions/ May 2007 to Nov 2008

Designed, Documented New Customer requests for custom modification to our ERPsoftware packageDesigned and implemented a new EDI document (823 Lockbox) that automaticallyapplied cash to open accounts receivable recordsCreated a new Purging module for sites to maintain the size of their tables whichincreased daily processing speed by 20%Gathered Requirements for a new module for LTL shipments and helped designfunctional documents

Senior Software Development Manager

Orlando, FLHD Supply/Hughes Supply/ May 1998 to May 2007

Managed a team of 24 in Florida and India 3 Business Analysts, 10 Software Developers.8 Quality Assurance Analysts and 4 Database Administrators (SQL, Universe, Oracle, andInformix)Lead Development of over 15 company Acquisitions and was part of the due diligenceteam for all AcquisitionsManaged implementation of new ERP for over 500 locations Implemented firstoffshore team for the companyResponsible for planning, designing and implementing Y2K changes across 13 differentsystemsInvolved in all aspects of the SDLC cycle Directed training and employee relationsactivities related to transition of the company to a new ownerRegularly communicated with business partners to discuss product requirements andenhancements, placing customer satisfaction as priority

Senior Programmer Analyst

Orlano, FLFlorida Hospital/ Mar 1997 to May 1998

Responsible for planning, designing and implementing Y2K changes Responsible forimplementing an upgrade for the claims processing system Designed, developed andimplemented an OCR scanning system (SQL database) for claim documents and anysupporting documentResponsible for reviewing code and test plans for validity and efficiency on thedevelopment team

Programmer Analyst

Lake Mary, FLRecoton Corp/ Nov 1990 to Mar 1997

Responsible for reviewing code and test plans for validity and efficiency on the

development teamResponsible for implementing EDI system to send and receive document with majorretailers of electronic accessories fI had the unique experience of learning wholesale distribution from the ground up witha growing companyDesigned and implemented network environment went from mainframe environmentto network environment. Implemented Mail Server, DNS and replaced all green screenswith PC's.Developed Repeatable code for acquisitions -products, customer, vendor, A/P, A/R andG/LSuccessfully implemented picking and shipping system which reduced time to ship by80%


Bachelor of Science: Information Technology

University of Phoenix - Central Florida Campus, Orlando, FL, USA 2016Orlando, FL, USA

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