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Customer Service Human Resource

Location:
Ocala, FL, 34471
Salary:
15.00
Posted:
April 10, 2018

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Resume:

To Whom It May Concern:

I am writing in response to your recently advertised position. I am very interested in this position with your company and believe that my experience and knowledge would make me a strong candidate for this position.

I am a conscientious, hard working, loyal individual who pays attention to detail and makes decisions to the best interest of the company. I am proficient in the day to day operations of an office.

Enclosed is my resume that details my experience and highlights my qualifications.

I firmly believe that I can be a valuable asset to your team. I welcome the opportunity to speak with you about this position and how my experience could help your company achieve its goals.

Thank you in advance for your consideration.

Kind Regards,

Deborah Downey

Orange Springs, FL 32182-0185

386-***-****

Email: ac43fo@r.postjobfree.com

Deborah Downey

Profile:

Competent Human Resource Manager who develops policy and directs, coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services. Self motivated individual who is capable of meeting deadlines in a timely manner. Ready to share my abilities with your company.

Education:

1977 – Graduate of Palatka Central High School

Intro To Education Courses at CFCC in Ocala, FL

Accounting 101, Germanna Comm. College, Fredericksburg, VA

S260 – Interagency Incident Business Management Bastrop, TX

S261 – Applied Interagency Business Management Bastrop, TX

Experience:

Gainesville Health Care Center

4842 SW Archer Rd

Gainesville, FL 32608

07/17/2012 – 12/01/2017

Human Resource Manager

Execute the daily duties of the Human Resource Department:

Bridge management and employee relations by addressing demands, grievances

as well as other issues.

Manage the recruitment and selection process

Orchestrate employee Orientation for new employees

Hiring and on-boarding, payroll, timekeeping, disciplinary action

employee screening, counseling, employee record and file management, State

compliance OSHA Logs, AHCA Compliance with State and Federal regulations,

Worker’s Compensation, Unemployment claims, hearings and employee benefits

Agency For Persons With Disabilities State of Florida - Tacachale

1621 NE Waldo Road

Gainesville, FL 32609

04/27/2012 – 06/30/2012 (Temporary appointment)

OPS Human Resources Staff Assistant

Assist in the Human Resource Department with phones, records, recruiting,

Correspondence, Employment Verifications, receiving and faxing job

Applications to Florida’s People First, Qualifying applicants to fill positions,

File Reviews, assisting with hiring packets, reassignment letters and any other

Human Resources tasks that are at hand and requested of me.

Orange Springs Post Office, USPS

12/2007 – 05/2011

US Post Office, Orange Springs, FL 32182

Post Master Relief (PMR)

Worked independently in a single person office

Sorted, Routed and delivered mail to mailbox recipients

Performed duties to meet a daily and hourly schedule

Handled retail services

Provided Excellent Customer Service

Performed all Post Master Responsibilities when at work

Handled customer accounts, stamp stock, daily revenue and processing the mail

Observed /followed Customer Confidentiality

Federal Regulations

05/2005 – 12/2007

Provided Personal Care for my terminally ill Mother In Law until her passing.

08/2003 – 05/2005

GS 7/8

US Fish and Wildlife Service Regional Office, Atlanta GA

Fire Program Tech

Calculated and Projected Fire Budgets for the Physical Year

Duties related to inquiries/disputes and pertinent matters concerning vendor payment Scheduling and processing payments, examination, verification and maintenance of accounting data for contracts and financial documents

Compiled Reports on demand

Served as liaison with the National Finance Center, field offices and refuges and the Fire Budget Analyst on all inquiries/disputes and pertinent matters regarding vendor payments

Tracked and balanced Budgets for Fish and Wildlife as well as for outside agencies who contracted under US Fish and Wildlife

Prepared and submitted travel authorizations for approval

Provided region wide leadership and guidance on policies, procedures, forms and required documentation to support timekeeping and travel automated systems

Performed a variety of fiscal operations related to accounting, development and accrual

For both month-end and year-end closeout and served as liaison for audit requests

Necessary to retrieve reconciling discrepancies in Financial automated systems and assist others in doing so.

General Secretarial Duties / Observed and followed all Federal regulations

04/2001 – 08/2003

GS 6/7

US Fish and Wildlife Service Regional Office, Atlanta, GA

Law Enforcement Budget Analyst Assistant

Maintained Inventory of Firearms and Property

Tracked and balanced Agents’ Credit Card usage

Entered and deposited all incoming permit funds

General office responsibilities and Customer Service

Observed and followed all Federal Regulations

08/1977 – 08/1998

Marion County Schools, Ocala, FL

Classroom Aide being promoted to School Secretary

Teacher Assistant

General Clerk Responsibilities

Customer Service Representative

School Secretary / All Secretarial Responsibilities

References and Recommendation letter available upon request



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