Customer Service Human Resource
Resume:
To Whom It May Concern:
I am writing in response to your recently advertised position. I am very interested in this position with your company and believe that my experience and knowledge would make me a strong candidate for this position.
I am a conscientious, hard working, loyal individual who pays attention to detail and makes decisions to the best interest of the company. I am proficient in the day to day operations of an office.
Enclosed is my resume that details my experience and highlights my qualifications.
I firmly believe that I can be a valuable asset to your team. I welcome the opportunity to speak with you about this position and how my experience could help your company achieve its goals.
Thank you in advance for your consideration.
Kind Regards,
Deborah Downey
Orange Springs, FL 32182-0185
Email: ******.********@*****.***
Deborah Downey
Profile:
Competent Human Resource Manager who develops policy and directs, coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services. Self motivated individual who is capable of meeting deadlines in a timely manner. Ready to share my abilities with your company.
Education:
1977 – Graduate of Palatka Central High School
Intro To Education Courses at CFCC in Ocala, FL
Accounting 101, Germanna Comm. College, Fredericksburg, VA
S260 – Interagency Incident Business Management Bastrop, TX
S261 – Applied Interagency Business Management Bastrop, TX
Experience:
Gainesville Health Care Center
4842 SW Archer Rd
Gainesville, FL 32608
07/17/2012 – 12/01/2017
Human Resource Manager
Execute the daily duties of the Human Resource Department:
Bridge management and employee relations by addressing demands, grievances
as well as other issues.
Manage the recruitment and selection process
Orchestrate employee Orientation for new employees
Hiring and on-boarding, payroll, timekeeping, disciplinary action
employee screening, counseling, employee record and file management, State
compliance OSHA Logs, AHCA Compliance with State and Federal regulations,
Worker’s Compensation, Unemployment claims, hearings and employee benefits
Agency For Persons With Disabilities State of Florida - Tacachale
1621 NE Waldo Road
Gainesville, FL 32609
04/27/2012 – 06/30/2012 (Temporary appointment)
OPS Human Resources Staff Assistant
Assist in the Human Resource Department with phones, records, recruiting,
Correspondence, Employment Verifications, receiving and faxing job
Applications to Florida’s People First, Qualifying applicants to fill positions,
File Reviews, assisting with hiring packets, reassignment letters and any other
Human Resources tasks that are at hand and requested of me.
Orange Springs Post Office, USPS
12/2007 – 05/2011
US Post Office, Orange Springs, FL 32182
Post Master Relief (PMR)
Worked independently in a single person office
Sorted, Routed and delivered mail to mailbox recipients
Performed duties to meet a daily and hourly schedule
Handled retail services
Provided Excellent Customer Service
Performed all Post Master Responsibilities when at work
Handled customer accounts, stamp stock, daily revenue and processing the mail
Observed /followed Customer Confidentiality
Federal Regulations
05/2005 – 12/2007
Provided Personal Care for my terminally ill Mother In Law until her passing.
08/2003 – 05/2005
GS 7/8
US Fish and Wildlife Service Regional Office, Atlanta GA
Fire Program Tech
Calculated and Projected Fire Budgets for the Physical Year
Duties related to inquiries/disputes and pertinent matters concerning vendor payment Scheduling and processing payments, examination, verification and maintenance of accounting data for contracts and financial documents
Compiled Reports on demand
Served as liaison with the National Finance Center, field offices and refuges and the Fire Budget Analyst on all inquiries/disputes and pertinent matters regarding vendor payments
Tracked and balanced Budgets for Fish and Wildlife as well as for outside agencies who contracted under US Fish and Wildlife
Prepared and submitted travel authorizations for approval
Provided region wide leadership and guidance on policies, procedures, forms and required documentation to support timekeeping and travel automated systems
Performed a variety of fiscal operations related to accounting, development and accrual
For both month-end and year-end closeout and served as liaison for audit requests
Necessary to retrieve reconciling discrepancies in Financial automated systems and assist others in doing so.
General Secretarial Duties / Observed and followed all Federal regulations
04/2001 – 08/2003
GS 6/7
US Fish and Wildlife Service Regional Office, Atlanta, GA
Law Enforcement Budget Analyst Assistant
Maintained Inventory of Firearms and Property
Tracked and balanced Agents’ Credit Card usage
Entered and deposited all incoming permit funds
General office responsibilities and Customer Service
Observed and followed all Federal Regulations
08/1977 – 08/1998
Marion County Schools, Ocala, FL
Classroom Aide being promoted to School Secretary
Teacher Assistant
General Clerk Responsibilities
Customer Service Representative
School Secretary / All Secretarial Responsibilities
References and Recommendation letter available upon request
Contact this candidate