Madhu Maruthappan

QA Analyst 901-***-**** ac431i@r.postjobfree.com

PROFESSIONAL SUMMARY

10+ Years of proficient experience in Quality Assurance, Manual Testing for Client/Server, and Web based applications

Automation testing experience with technologies like Selenium Web Driver, TestNG, Jenkins and Maven

Working with different concepts in selenium like locators, frames, synchronization, Handling Web Tables, Frames, Dynamic Elements, Popups/unwanted dialog boxes, selenium Grid and etc.,

Solid experience on Page Object Model, Page Factory, Keyword, Data-Drive, Modular frame works using with Selenium.

Working with different Add-ins in Selenium in order to automate the applications like .Net, Web, Java and Main Frame applications.

Excellent experience in Retail, Healthcare, Logistics and Banking and Financial domains

Good knowledge on Retail banking domain

Experienced in Manual testing with tools like Quality Center, ALM, Version One

Excellent hands on experience in handling the defects throughout the bug life cycle from detection until resolved using defect tracking tools like HP ALM QC, TFS and JIRA

Participated rigorously in end to end testing with various front end clients (stores and phone banking) and resolved issues by doing thorough analysis of the request XMLs and client logs

2+ years of experience in Interface and web services testing

Excellent experience in gathering business and testing requirements

Good understanding in Software Development Life Cycle (SDLC), STLC, QA methodologies like Water fall model, V model and Agile Methodology

Experience in writing test plans, test scenario’s, detailed test cases, developing and maintaining test scripts, analyzing the results of scripts to support quality deliverables

Expertise in Support and Testing of Telecom Customer Care and Billing System

Experience in working closely with users, business analysts, project managers and developers to understand requirements and business processes for testing

Strong communication and analytical skills and a demonstrated ability to handle multiple tasks as well as work independently or in a team

ISTQB foundation level certified tester

TECHNICAL SKILLS

Software/Tools: Selenium 3.0 WebDriver, TestNG, Core Java, Quality Center, ALM Clear Quest, MS Word, MS Excel, MS PowerPoint, MS Project, CVS, Version one, SQL server, Oracle9i/10g, Soap scope, Teradata SQL Assistant 12.1, XML, Studio express Teradata, JIRA 6.3,Soap UI

Operating Systems: Windows 10 Pro and Older versions, UNIX

Languages: Java, HTML, VB Script, Java Script, XML and SQL

Databases: DB2, ORACLE 8i/9i/10g, MS Access and SQL Server 6.0

Functional Test Tools / Bug tracking tools: HP Quality Center ALM 11.0, JIRA, TFS

Web Services: SOA, REST, SOAP UI,

BDD Frameworks: Keyword and Data driven framework

Defect Tracking Tools: Quality Center (9, 10, 11.0), Jira, Team Foundation Server (TFS 2008, 2010, 2012)

Methodologies: Agile Scrum, Waterfall, SDLC

Build Tools: Ant & Maven

CI Tools: Jenkins

Unit Test Frameworks: TestNG

Domain Knowledge: Health Care, Insurance, Utilities, Banking & Finance, E-Commerce

EDUCATION:

Bachelors in Mechanical Engineering

Work Experience:

Tech Mileage Software Solutions

Project : HEAPlus, State Of Arizona, Phoenix, AZ

January 2017 to March 2018

Role : Sr.QA Analyst

Testing HEAPlus application which is giving Full ALTCS Medical eligibility those who are having age 65 and above. This application will determine Healthcare and Physical eligibility to elder people based on their Income, Assets, Trusts, Insurance. It will apply score all the criteria then will say Applicants are eligible or not.

Responsible for developing Automated & Manual test cases along with configurations needed to test all user stories / business requirements with Selenium web driver

Updating Selenium Framework functions, methods when needed

Implemented automation using Selenium WebDriver, JAVA, Selenium Grid, Maven and TestNG

Extensively automated regression and functional test suites by developing over 200 test cases, 4 test suites using Selenium WebDriver, JAVA, Test NG and Luna

Utilized Element Locators, Selenese Commands, WebDriver methods in order to automate the Web based applications.

Performed cross browser functional testing using Selenium Web Driver.

Used Maven, Selenium Grid to execute Selenium automation suites on different platform, browser combinations in parallel

Building automation regression test suite for the application which can be executed during each sprint release

Creating and enhancing Test scripts using element locators, Web driver methods, Java programming concepts and Test NG annotations

Tested requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors

Validated SOAP UI and Rest full API services

Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings.

Attend Sprint Planning, Daily scrums, and Sprint Review and Sprint Retrospective meetings

Involved in attending and organizing testing and status meetings at team level and project level on a regular basis. Assisted agile teams and implemented all test plans in accordance to need of development projects

Run the Automated Regression suite and analyzed results and file bugs

Provided demos and trainings to team members, Junior QAs, Interns and management to share and transfer of information and instructions

Tracked and reported defects into an Issue tracker and notified management with details

Prepared Test Status Reports during Test Execution processes

Technical Environment:

Selenium Web Driver 3.0, TestNG, Maven, CoreJava, JDK 1.8.0, Microsoft SQL Server 2008, Microsoft Team Foundation Server (TFS), MS Office Suite, Unix, Oracle 8i/9i/10g/11g, TOAD, Quality Center/ALM 11.0.

Tech Mileage Software Solutions

Project : CableOne eCommerce Platform, Client – Cable One, Phoenix, AZ

Nov 2016 to January 2017

Role : QA Analyst

Testing CableOne Products, Price, Offer Code which are available for the real time users in UAT environment and make sure to test all those functionalities in PROD environment also.

Responsible for developing Automated & Manual test cases along with configurations needed to test all user stories / business requirements with Selenium web driver

Updating Selenium Framework functions, methods when needed

Implemented automation using Selenium WebDriver, JAVA, Selenium Grid, Maven and TestNG

Extensively automated regression and functional test suites by developing over 200 test cases, 4 test suites using Selenium WebDriver, JAVA, Test NG and Luna

Building automation regression test suite for the application which can be executed during each sprint release

Creating and enhancing Test scripts using element locators, Web driver methods, Java programming concepts and Test NG annotations

Tested requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors

Support on Batch file Parsing/ Comparison (VBA)

Attend Sprint Planning, Daily scrums, and Sprint Review and Sprint Retrospective meetings

Involved in attending and organizing testing and status meetings at team level and project level on a regular basis. Assisted agile teams and implemented all test plans in accordance to need of development projects

Cooperate and work closely in collaboration with the BAs and DEVs in understanding and managing new requirements and accommodating emergency changes

Run the Automated Regression suite and analyzed results and file bugs

Provided demos and trainings to team members, Junior QAs, Interns and management to share and transfer of information and instructions

Tracked and reported defects into an Issue tracker and notified management with details

Prepared Test Status Reports during Test Execution processes

Technical Environment:

Selenium Web Driver 3.0, TestNG, Maven, CoreJava, JDK 1.8.0, Microsoft SQL Server 2008, Microsoft Team Foundation Server (TFS), MS Office Suite, Unix, Oracle 8i/9i/10g/11g, TOAD, Quality Center/ALM 11.0.

Project : Evo Shopping, Client – Plexus world wide, Scottsdale, AZ

October 2014 to October 2016

Role : Sr.QA Analyst

Testing shopping cart, Backup order process, and order tracking. Ensure Dashboard, Reports, Communications, Training, Tools, shopping, Account services tabs are working according to SRS, BRS and Use cases.

Participate requirement analysis with BA’s to understand interface specifications (Internal and external)

Involved in Interface file specification and mapping file analysis.

Involved in batch schedule chart preparation

Involved in test case design

Involved in interface batch file validation

Coordinate with the external system like promotion system to make sure data ingestion

Assist in project planning, design, scheduling, budgeting, and tracking activities

Tested requirements coverage by conducting walkthrough meetings of test plan and scenarios with business analysts, project managers

Cooperate and work closely in collaboration with the BAs and DEVs in understanding and managing new requirements and accommodating emergency changes

Day-to-day activity includes substantial smoke, system, integration, and regression testing, defect management, write, update, and execute test cases, preparation of test execution status report, regression test summary report, preparation of bulk test data and coordination with the teams

Guided the Team for their day to day activities and preparing them to reach the deadlines

Preparation and review of End-to-End Test Scenarios/Test Cases, Coverage matrix and Test Data

Provided demos and trainings to team members, Junior QAs, interns and management to share and transfer of information and instructions

Tracked and reported defects into an Issue tracker and notified management with details

Prepared Test Status Reports during Test Execution processes

Technical Environment:

Selenium Web Driver 2.53.0, TestNG, Maven, CoreJava, Microsoft SQL Server 2008, Microsoft Team Foundation Server (TFS), MS Office Suite, Unix, TOAD, Quality Center/ALM 11.0, BeyondCompare.

Syntel Inc

Project: FARM, Client – FedEx Ltd, Memphis, TN

Jan 2013 to Oct 2014

Role: Sr. Quality Analyst

FARM is a web based GUI application where all restrictions, notifications, and functionalities are incorporated with online and offline clients.

Implementing Selenium Test automation framework and developing automation infrastructure with WebDriver, Eclipse Luna, TestNG

Creating and enhancing Selenium scripts using element locators, Web driver methods, Java programming concepts and TestNG annotations

Cross Browser Testing(Execution test cases against various browsers like FF, Chrome, IE etc

Responsible for developing Manual and Automated test cases and configurations needed to meet testing of all user stories / business requirements

Run the automated Regression suite and analyzed results and file the bugs

Create Web services XML and run the services through SOAP UI

Trigger test MQ message from the Simulator and verify MQ server for successful MQ message transfer

Assisted agile teams and implemented all test plans in accordance to need of development projects

Review and recommend improvements to existing test procedures

Ensured that issues logged into defect and incident reporting and tracking tool are accurate, complete, and ensure there is no existing ticket on the same issue

Continuous prioritizing of responsibilities and multitasking in a fast paced, diverse, and dynamic Agile Team setting involving parallel and frequent deployments in multiple environments

Log, track, prioritize, and retest defects, write defect test cases, document, notify and escalate matters based on business priority and needs

Tested requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors

Cooperate and work closely in collaboration with the BAs and DEVs in understanding and managing new requirements and accommodating emergency changes

Defect management, write, update, and execute test cases, preparation of test execution status report, regression test summary report, preparation of bulk test data and coordination with the teams

Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as desired

Provided demos and trainings to team members, Junior QAs, interns and management to share and transfer of information and instructions

Tracked and reported defects into JIRA and notified management with details

Technical Environment:

Selenium Web Driver 2.47.1, TestNG, Maven, CoreJava, Microsoft SQL Server 2008, Microsoft Team Foundation Server (TFS), MS Office Suite, Unix, Oracle 10g/11g, TOAD, Studio express Teradata, Quality Center/ALM 11.0.

Syntel Inc

Project: CESE, Client – FedEx Ltd, Memphis, TN

Sep 2011 to Jan 2013

Role : Sr. Quality Analyst

The purpose of the CE/SE interface is to allow the user to view CE/SE hierarchy levels and CI ‘Enterprise Customer Definition’ hierarchies by providing detailed search criteria. The application also allows the user to perform tasks such as ‘Request Pricing’ and ‘Change the Sales Segment’ by transmitting (via hyperlinks) selected CE/SE customer information from search results to external systems such as ePRS and Sims Redesign.

Performed estimations for all the QA related tasks

Attend Kickoff meetings. Review requirements, functional and technical Design Documents

Participate in requirements, functional design, technical design and release notes walkthroughs

Perform analysis and create test plan, test cases, and test scenarios

Prepare traceability matrix

Created Test Plan, Test Scenarios and test cases and performed automation testing as per the user stories

Made sure all the new feature and regression test cases were mapped in QC

Attended daily huddle calls and status calls of different projects

Checked daily product test status in online dashboard and kept track of open issues

Reviewed the defect analysis report

Attended daily call with offshore and shared the activity plan for the day

Ensured that we are meeting test level entry and exit criteria.

Approved builds from SQA perspective after taking approvals from client test management

Prepared MOM after every client meeting and shared it with offshore team

Ensured all the issues are addressed in every new build which are scheduled to be fixed on the same

Technical Environment:

Microsoft Visual Studio 2010-2012, Microsoft SQL Server 2008, Microsoft Team Foundation Server (TFS), Microsoft SharePoint, Microsoft Visio, VM Ware, MS Office Suite, Unix, Oracle 10g/11g, TOAD, Informatica 8.1, Quality Center/ALM 11.0.

Syntel Inc

Project : CAM Testing, Client – Humana, Louisville, KY

Aug 2010 to Sep 2011

Role : Sr. Quality Analyst

Interfaces such as Humana, Avidity and IVR through which claims can be posted to the central system CAS (Claims adjudication system). The claims posted will be adjudicated based on entitlements of each member (patient) and posted to mainframe systems such as MSR, MTV and RFI.

Performing End to end testing and Integration on the suite of applications involved based on release

Involved in analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them

Developed both positive and negative Test Cases for different functionalities

Executed Test scripts, analyzed the results and reported bugs in Quality center

Involved in maintaining and uploading the Test Scripts to Quality Center

Performed System Testing, Functional Testing, System Integration Testing, End-to-End Testing and Back end testing of the Application

Used SQL queries to run Comparison testing to compare data in database and data displayed on front-end

Involved in Peer Reviews, Functional and Requirement Reviews

Involved & prepared the test data creation

Participated in regular project status meetings related to testing

Reporting and tracking the defects using Defect Tracking tools (HP Quality Center)

Ensured that we are meeting test level entry and exit criteria

Approved builds from SQA perspective after taking approvals from client test management

Prepared MOM after every client meeting and shared it with offshore team

Ensured all the issues are addressed in every new build which are scheduled to be fixed on the same

Technical Environment:

Quality Center, Microsoft Office Suite, Microsoft Visual Studio 2010, TOAD, MS SQL Server 2008, Microsoft Team Foundation Server (TFS), Rally.

Syntel Inc

Project : SBA, Client – The Home Depot, Atlanta, GA

July 2009 to Aug 2010

Role : Sr. Quality Assurance Analyst

SBA – Supplier and Buyer online application is GUI based online agreement tool where supplier and The Home Depot can have negotiation and agreement. Step by step approval is required in order to complete the proposal and to get agreement signed by all the Owners.

Attend Kickoff meetings. Review approach documents and call flows

Participate in requirements and release notes walkthroughs

Perform analysis and create test plan, test cases, and test scenarios

Understanding and translating complex call flows into test cases

Retrieving data from the backend Oracle Database and validating front end

Performed product testing, assembly testing and end-to-end system test

Positive and Negative test scenarios were created and tested to test the functionality and the error handling capability of the application

Continuously update Quality Center with test case Execution status

Ensure that issues logged into defect and incident reporting and tracking tool (Quality Center) are accurate, complete, and ensure there is no existing ticket on the same issue

Update the daily status and participates in the Daily and Weekly status meetings

Document the entire testing process along with the lessons learned in the process of testing

Work closely with the Dev team and assist them in producing a quality code

Attend install task plan meeting for UAT

Assist with risk assessment, mitigation and re-planning efforts when necessary

Technical Environment:

MS Office, Quality Center, Microsoft Visual Studio 2010, VM Ware, MS SQL Server 2008, Microsoft Team Foundation Server (TFS)

Syntel Inc

Project : CSP - GPP – Global Product Platform, Client – AMEX, Phoenix, AZ

July 2008 to July 2009

Role : Quality Analyst

Global Prepaid Platform (GPP) application handles the stored value card (AMEX Gift Card / Travel’s Check Card / Best Buy Gift Cards) based business for American Express.

Advantage: Plex 5.5 with AS/400 servers at the back end and VC++ Client panels as the front end. GPP interfaces with its live transaction handling SVCAP (Stored Value Card Authorization Platform) through an Authorization Interface (AI). SVCAP is built on a Unix/Sun Solaris platform with DB2 UDB to store the voluminous data and Java Client panels at the front end.

Worked in Agile environment, attended sprint plan meetings, daily standup meetings

Requirements analysis and reviewed requirements documents

Configuration of workflows, validations, request Type, notifications and reports

Created test cases and the documentations for all the processes that have configured in the tool

Performed end to end testing of all the processes after the tool upgrade and have raised a defect about the important functionality of the tool getting failed because of the upgrade and reported the same to HP

Performed the testing of all the major/minor releases and patches for all the periodic releases

Worked on more than 1000 support requests and closed

Technical Environment:

MS Office, JIRA, Microsoft Visual Studio 2010, Oracle 8i, Microsoft Team Foundation Server (TFS)

Minnea Software Solutions, Bengaluru, India

Sep 2006 to June 2008

Role : Software Test Engineer

Analyzed software requirements to determine feasibility of design the test strategy, test plan and test cases within time and report the defect, status report to management and development team to fix it using skills in QC, Web services, Microsoft SQL server.

Responsibilities

Retrieving data from the backend Oracle Database and validating front end

Performed product testing, assembly testing and end-to-end system test

Extensively used SQL queries to test the databases

Positive and Negative Test scenarios were created and tested to test the functionality and the error handling capability of the application

Continuously update Quality Center with test case Execution status

Ensure that issues logged into defect and incident reporting and tracking tool (Quality Center) are accurate, complete, and ensure there is no existing ticket on the same issue

Update the daily status and participates in the Daily and Weekly status meetings

Document the entire testing process along with the lessons learned in the process of testing

Work closely with the Dev team and assist them in producing a quality code

Addressing all the defects in defect review meeting to get ETA fix

Publishing all the exit criteria documents for Sign Off

Globus Systems, Bengaluru, India

Aug 2004 to Sep 2006

Role : Testing Engineer

Participating the Kick Off meeting of all Software Development Life Cycles in order to prepare test effort estimation to design the test scenarios, business test cases, walk through with business analysts and development team using skills Quality Center, Microsoft Office, TOAD SQL, Oracle 8i.

Responsibilities

Performing End to end testing and Integration on the suite of applications involved based on release

Involved in analyzing Business requirements/Product Design documents, specifications and development of test Scripts, Test Cases and executing & reviewing them

Developed both positive and negative test Cases for different functionalities

Executed Test scripts, analyzed the results and reported bugs in Quality center

Involved in maintaining and uploading the test Scripts to Quality Center

Performed System Testing, Functional Testing, System Integration testing, End-to-End Testing and Back end testing of the Application

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