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Property Coordinator and Manager

Santa Cruz, California, United States
April 11, 2018

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California Certified Residential Manager

C: 209-***-****

Professional Profile: Responsibly enthusiastic with extensive experience in all facets of residential property management. Excellent communication skills that keep the team organized and focused. Experience

California Certified Residential Manager April 2014 to Current Portola Property Management Santa Cruz, CA

Played a role in all parts of the accounting, leasing cycle, and ongoing management of 200 different residential units throughout Santa Cruz County.

Coordinated all turnovers ensuring a short vacancy period, a prompt security deposit return, and minimized disputes through thorough documentation of condition of premises.

Directed every aspect of residential remodels averaging in scope from thirty to eighty thousand dollars with a goal of maximizing rents at the given investment.

(defined job scope, projected budget, scheduled vendors, payed invoices, etc.)

Succeeded in multiple marketing pushes that led to a 4.6 star rating on Google.

Received 98% positive feedback from resident interaction surveys.

Led revenue growth by $100k within one year by focusing on customer service and streamlining procedures.

Managed the master office procedures binder for every aspect of the business Skills

Computer Proficient: Outlook, task management and calendar tools, Excel, Word, online collaborative documents, inspection programs

Database Proficient: used both Appfolio and self-generated databases to track inspections, maintenance, payments, and to project and track turnovers

Familiar with filling and implementing CAR and CAA Forms and having them signed via DocuSign

Preparing and posting property listings on many platforms, watermarking and editing photos, basic html formatting

Awards & Designations

California Certified Residential Manager - Awarded with Honors

Given "The Whip" award for whipping office procedures into shape

Fair Housing Certified

Currently in the process of attaining my Real Estate License Education

Double Bachelor of Arts, University of California Santa Cruz 2014

B.A. Business Management – Accounting

B.A. Film & Digital Media

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