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Customer Service Representative

Atlanta, Georgia, United States
April 09, 2018

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To obtain a position with a prestigious company that will utilize my abilities and knowledge as well as to allow opportunity for growth and experience


**** – PRESENT

Office Manager / Tax Preparer L & B Tax Service, Inc. College Park, GA

Prepare corporate and individual tax returns for clients

Train new employees on tax preparation; provide ongoing training to existing employees

Coordinate daily routines for staff

1998 - 1998

Sales Runner Atlanta Journal and Constitution Atlanta, GA

Provided daily newspapers to the public and maintained various routes

1995 – PRESENT

TMC Console Operator Atkins, Inc./Georgia Department of Transportation Atlanta, GA

Provide traffic information to the public in response to camera surveillance and radio communications with other agencies

Coordinate with emergency agencies to interchange information about traffic incidents

Operate telephone console with multiple lines

Perform various administrative duties when necessary

Assist with training new employees/mentor existing employees

1994 – 1994

Engineer Technician I Georgia Dept of Transportation Atlanta, GA

Inspected daily construction projects, tested concrete mixtures, and took measurements of completed work

Performed various administrative duties and light bookkeeping

1989 – 1996

Customer Service Representative/Switchboard Operator Target Department Store Atlanta, GA

Assisted customers in day-to-day transactions

Operated switchboard and cash register,

Assisted with inventory, sales, and in various community service activities conducted by the store

Performed various administrative duties when necessary

1988 – 1989

Sales Audit Clerk Rich’s Department Store Atlanta, GA

Assisted in balancing store registers, pulling voids, and other errors

Performed various administrative duties when necessary


Certificate for Office Technology/Computer Programming

Career Development Institute Atlanta, GA

1989 - 1990


MS Office Suite (Word/Excel/PowerPoint/Outlook) Keyboard: 45 wpm 10-key Data Entry

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