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Customer Service Manager

Location:
San Antonio, Texas, United States
Salary:
14.00 to 18.00
Posted:
April 09, 2018

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Resume:

STELLA RAMIREZ

ac42tp@r.postjobfree.com

210-***-****

**** ******** **** **.

San Antonio Texas

78244

SKILLS

Multi-Tasker

Communication

Bilingual(Speaks English And Spanish)

Works At Customer Satisfaction

Management Of Remote Employees

Organization

Secretarial, Clerical And Administrative Support

Typing

Computer

Internet

Networking

Windows

Word Processing

Microsoft Word And Excel.

Outlooks

Faxing

Emailing

Printing

Photo Printing

Mailing And Packing

Scheduling

Payroll

Inventory

Ordering

Answering Phones

Dispatching

Maintains A Safe And Clean Reception Area

Caring And Loving For Others

Cleaning(dusting,sweeping,mopping,vacuum,etc.)

Warehouse(Loading,unloading and organizing merchandise) 5 Years Experience In Customer Service,Management and Office Administration. LANGUAGE SKILLS

ENGLISH ( Speak,Read and Write ) SPANISH(Speaks and Understands) WORK HISTORY

UPS FREIGHTS

4111 NE INTERSTATE 410 LOOP

SAN ANTONIO TEXAS

78218

210-***-****

From Sept 11,2017 thru still employed

Started as part-time doing the scanning for Outbound shift. After they seen my work ethics they had me moving up to doing and learning almost everything there is to learn at.UPS. Right now i'm doing Seas audits,Excel and arrive city drivers for outbound shift. Along with arriving and dispatching drivers and switch boarding and answering phones for the Minihub shift. All skills are done on windows 10 and internet usage. With multiple faxing and printing machines and skills involved. UPS is a fast paced environment. I enjoy my job dearly. Love making my customers,drivers and co-workers happy.

TOYOTA PLANT FUTABA

INDUSTRIAL TEXAS CORP.

MS COMPANIES LOGISTICS

1 LONESTAR PASS BLDG. 34

SAN ANTONIO TEXAS 78264

210-***-****

Loader May 1,2017 still employed

I'm a loader for the welders. Stock and load heavy equipment,push and stock carts and racks needed for the welders. Some of these racks we have to load and push are over 100 lbs. We work on feet for 10 to 12 hours. Constantly standing,lifting,walking,and pushing heavy metal parts. We work in safety equipment. We wear a hard hat, arm protectors,gloves,ear plugs,safety glasses along with steel toe boots or shoes. I love my job time goes by fast just looking for a better paying job. I don't mind working hard just need a better pay for my hard work. DEL CIELO HOME CARE, ALICE, TEXAS

361-***-****

Home Provider

FEB. 01, 2007- MARCH 12,2017

Housekeeping(Dusting,sweeping,mopping,washing dishes,laundry,vacuum,etc. Assisting with grocery shopping,cooking,showering,dressing,grooming,etc. Driving them to doctor appointments and shopping and paying bills. Ordering and picking up medications along with assisting and reminding clients of when to take their medications.

BANUELOS TIRES 5317 S Staples St, Corpus Christi, TX 78411

361-***-****

Cashier/ Customer Service/Manager

Feb 01, 2009 - Jan 17, 2010

Cashier: I was responsible for making sure customers were being charged correctly and making sure they was given the correct change back or if paid with credit or debit card,making sure the correct amount was charged and the receipt was signed, as well as correct receipt was given to customer and kept for our records.

Customer Service: I had to make sure our customers were satisfied with their service and purchase. If tires were needed by a customer;and tire or tires weren't available then I had to order them and make sure customer was happy with the ordered tire or tires. Most of all I had to make sure customer was happy and satisfied with the purchase of tire or tires and their service as well.

Manager: I was in charged of taking inventory,ordering tires and products. Making sure our employees had everything they needed to complete their job and keep our customers satisfied. I was entitled to make all the employees weekly schedule. I had to make sure everyone was clocked in on time and clocked in and out for their lunch breaks. I was also responsible for depositing our daily earnings for the day and making sure we had the correct coins and dollar bills to start the next day.

In conclusion it was a pleasure working with different people and customers. Being able to have a customer leave with a smile was a blessing. I loved making sure our employees and customers were happy and satisfied with their purchase and work environment. BURLINGTON'S COAT FACTORY 5858 S Padre Island Dr, Corpus Christi, TX 78412

361-***-****

Cashier/Customer Service

Oct 02, 2008 - Jan 15, 2009

Cashier: I had to cashier customers out at the registers. Customer Service: Helped customers with merchandise returns and help with their layaways. I loved my job but it was a seasonal job.

NAVAL LODGE 9604 Ocean Dr, Corpus Christi, TX 78418 1-800-***-****

Housekeeping

Feb 05, 2006 - Jul 15, 2008

Had to make sure rooms were dusted,swept,mopped,vacuumed,made beds and made sure rooms had clean linen and had all personal items needed in the rooms. Had to make sure our customers were satisfied and happy with their room service. GRAND MERCADO

4224 Ayers St.

CHRISTI,TEXAS 78415

361-***-****

Cashier/Store Manager

Sep 05, 2003 - Nov 12, 2005

I started out as a cashier. My duties were to cashier customers out. Within 3 months I became a Store Manager. My duties then included: payroll,hiring and firing,keeping track and making record of the earnings for the day,depositing and making sure we had the correct coins and dollar bills to start the next day. Keeping track of store inventory, making the employee schedule,and opening the store in the morning and closing the store in the evening. I enjoyed and loved keeping my customers and employees happy and satisfied. EDUCATION

Del Mar College, Corpus Christi, Texas

High School Diploma/GED

Aug 2007 - Jun 2016

GPA:9.69

OCCUPATION LICENSE OR CERTIFICATION

TWIC Card Certification Expires Aug 01, 2019

Morpho Trust USA, Corpus Christi, Texas

Food Handlers Card: Completion Date: April 21, 2017 Expiration Date: 04/21/2019

TABC Approved Completion Date: April 21,2017

Expiration Date: April 21,2019

Driver License Class

Issuedl 07-15-2016 Expiration Date 03-30-2022

ADDITIONAL SKILLS

Accounting Software (Peachtree, Quickbooks, etc)

Apple or Macintosh Computers

Database Software (Oracle, Access, etc)

Desktop Publishing Software (InDesign, etc)

EMail Software (Outlook, Thunderbird, etc)

Graphics or Drawing Software (Photoshop, etc)

Internet Browser (Internet Explorer, Firefox, etc) Networking or Lan Software (Cisco, etc)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Presentation Software (PowerPoint, Flash, etc)

Utility Software (Virus, File Compression, etc)

Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills Software Computer,Account Software,Email Software,Graphics or Drawing Software,Word Processing Software,Peripheral Devices Answering Phones and Switch Boards (Fax,Scanners,Printers,etc) Software computer,Account Software,Email Software,Graphics or Drawing Software,Internet Browser,,Networking or LAN Software,Word Processing Software,Peripheral Devices(fax,scanners,printers,etc)



Contact this candidate