Sales Professional Experience

Timothy M. James, MBA

Levittown, PA ***** 610-***-**** ***@******.**

Business Operations Leader

Forward-thinking entrepreneurial leader skilled in business development and growth, process implementation, technical integration, and territory expansion. Analytical-minded professional with a strict focus on driving revenue enhancements, financial oversight, and team management. Visionary leader able to find, train, develop and motivate a team of qualified employees to meet sales and operational objectives, contributing to long-term company goals. Highly collaborative communicator dexterous in strategizing as part of a team and assessing internal frameworks, able to adjust execution tactics to achieve mission and results. Excellent interpersonal skills.

Areas of Expertise & Technical Skills

Business Development

Geographic Growth

Team Training & Leadership

P&L Oversight & Risk Analysis

Expert-level Computer Knowledge

Internal Operations

Contracting & Negotiations

KPI/Metric Authoring

Project Controllership

Direct Marketing

Financial Supervision & Budgeting

Financial Analysis

Customer Experience Optimization

Written & Oral Communications

Quality Assurance & Efficiency

Professional Experience

PREMIER EDUCATION GROUP, New Haven, CT 2013 - Present

Chief Operating Officer (COO) / Division President

Conceptualize, develop, and launch innovative marketing initiatives to publicize company products and services. Spearhead all internal operations and performance monitoring for 30 locations including more than 700 employees. Drive productivity, surpassed sales goals, and outpaced revenue expectations. Oversee all financial activities including budget allocation of $70M, evaluation of expenses, P&L assessments, and cost-cutting measures.

Additional Key Contributions:

Comprehensive product redesign completed that accelerated revenue cycle by 35% and slashed wage costs by 10%, which aligned company for a 7-percentage point margin improvement within 9 months.

Management of Sales and Marketing teams including mobilization of a hard-hitting sales team of 80, improved lead to sale conversion rates by 50%, and reduced reliance on paid lead generators by 20 percentage points reducing marketing expense by $3 Million while improving sales performance.

Business Growth achievements include sourcing and securing three acquisitions and launching two new markets with organic growth. Also responsible for site acquisition, lease negotiations, facility management, and tenant fit-out for 30 facilities totaling more than 750,000 square feet of commercial property in 11 states.

SCA HOLDINGS, Cherry Hill, NJ 2010 - 2013

Corporate Director of Business Development

Served as Executive Director for new business expansions, reporting to private equity ownership and company board, and responsible for launching new business expansions from concept through execution and operation. Including program design, project planning, regulatory compliance, marketing and sales, and staffing.

Additional Key Contributions:

Launched three new product lines of professional and personal development training programs across seven business locations

Business Development achievements include successful acquisitions (Infinite Solar), acquisition due diligence team leader, and territory expansion (Maryland, Massachusetts, California), in addition to launching online direct sales team.

PREMIER EDUCATION GROUP, Cherry Hill, NJ 2004 - 2010

Regional Vice President, Regional Director, Executive Director

Served in multiple roles progressing from Director, to Executive Director, to Regional leader. Exceeded revenue and profit goals consistently and served as business development lead on new projects. Led property and business acquisitions, lease negotiations, construction oversight, and internal design to ensure cost/quality/efficiency of projects. Steered budget allocation and sales forecasting.

Additional Key Contributions:

Delivered expansion and growth from $3M to over $56M; notably expanded territory from one location to 9 with over 350 team members and 25% EBITDA.

Education & Certifications

MBA, Management and Leadership, Western Governors University, Salt Lake City, UT

Bachelor of Science, Business Management, Western Governors University, Salt Lake City, UT

Liberal Arts Undergraduate Studies, DePaul University, Chicago, IL

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