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Customer Service Office

McKinney, Texas, United States
April 05, 2018

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Kerry Saxon

*** ********* **. *******, ** ***** * 214-***-**** *

OBJECTIVE: Seasoned Professional with more than 20 years’ experience within a corporate environment. Motivated leader with strong organizational skills, and keen ability to prioritize, excellent communication and time management skills, Track record of achieving exceptional results in multiple areas. Ready to hit the ground running and be a proven professional.


Quality Personnel Feb. 2018 to Present

Medical Office Receptionist- Temporary

Schedule appointments in medical software (Centricity)- UMR

Confirm daily appointments

Check patients out.


Scan all required documents

Answer all calls, take messages and transfer to appropriate individual

Assisted with various tasks requested.

Kerry’s Kompassionate Kare Nov. 2017 to Present

Nanny / Caregiver- Part Time

Landon Homes March 2016 to Nov. 2017

Project Coordinator

Ran weekly Reports and status updates for VP of Operations

Calculated Builder and warranty Bonus

Hyphen and Build Pro Software program

Kept up with builder progress and stage moves

Progress Reports and Job Tracking on New Home builds

Kept track of warranty calls and services

Sent out Quality Assurance and Certificate of Occupancy Certificates

Coordinated Meter requests for multiple cities

Paid Red Tag Fees, Sent out Lot Checks

Did monthly reports for unsold Specs

Put hold/pause on homes for builder in Brix/hyphen

Multi phone lines

AA Best Bail Bonds June 2015 to March 2016

Office Manager

Oversee and train new bond agents

Filing of surety bond,

Power of Attorney for release

Management of funds, Bank deposits

Daily, weekly and monthly reconciliations

Bond forfeitures, assisting skip tracer

Filing of legal paperwork

Bonded in Dallas and Collin County

Multiple phone lines

Grand Homes October 2014 to June 2015

Office Coordinator


Invoice/Payable Coding

Prepared Purchase Orders

Created weekly reports for production and variance

Customer Service

Assisted with new start packages

Vendor Relation’s


Multi phone lines

Under Pressure Power Washer April 2008 to October 2014

Office Manager


Checkbook Reconciliation

Customer Service


Record keeping and all other related clerical functions

Collections for 90+ days old accounts

Farmers Insurance - Fort Worth, TX Jan 2006 to April 2008

Office Coordinator

Created and processed quotes and claims for automobile, home, and life insurance policies for potential customers and maintained their monthly billing.

Maintained all office correspondence, customer records and scheduled meetings.

Responsible for all other clerical tasks relating to insurance processing, clients, and adjusters.

EDUCATION: Oliver Wendell Holmes High School - San Antonio, TX

High School Diploma


Skills in MS Office, Outlook. Also well versed in Quicken and other account management programs.

Hyphen and Build Pro Software

Service-focused, technically skilled and hardworking office support professional with over 20 years of experience.

Reputation for dependability, honesty, dedication and enthusiasm.

Works well independently or in a group.

Bilingual (Spanish)

Community Service

Volunteer, New Beginnings Center 2006 to 2015

Volunteer, Garland Animal Shelter 2010 to 2012

Collection Volunteer, Toys for Tots 2013

Jacket/ Toy Run- Harley Corinth 2015

Toy Motorcycle Run – Harley Allen 2016

NTX Food bank volunteer - 2017

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