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Assistant manager

Birmingham, Alabama, United States
April 05, 2018

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Joinecia Rogers *** Cochise Trail Birmingham, AL *5214


Ph. 205-***-****

Professional Summary

Friendly and Self-motivated Assistant Manager with years of Retail Experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.


Time Management

Problem Solving

Critical Thinking

Good Decision Making

August 2015 to Present

Rainbow Birmingham, AL

Assistant manager

Resolve customer complaints regarding sales and service. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Opening and closing the store. Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. Updating displays, price changes,and directing merchandize changing the floor templates from season to season. Inventory assistance, and ensuring cash funds at register are accounted for making bank deposits and pick up. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

April 2015 to August 2015

Dress Code Birmingham, AL

Assistant manager

Open and close the store, update price changes and floor plans. Assisting customers with ordering out of the catalog books and making sure they receives it at the correct addresses. Unloading merchandise, preparing it ready for sale floor and correct placing it according to floor plan. Directing customers to the right items for special events like :wedding, funerals, church functions, work attire or just day to day outfits. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and also ensure accounts are balanced.

September 2013 to August 2015

Rainbow Birmingham, AL

Head Cashier

Counting cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments, answer customers' questions, and provide information on procedures and policies. Process merchandise returns and exchanges. Assist with duties in other areas of the store, such as monitoring fitting rooms, bagging and carrying out customers' items. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.Describe merchandise and explain use, care of merchandise to customers. Compute sales prices, total purchases, receive and process cash and credit payment.

June 2014 to October 2014

Golden Flake Birmingham, AL


Pack and unpack items to be stocked on shelves in stockrooms. Receive and count stock items, and record data manually. Store items in an orderly and accessible manner in warehouses and moving them to other areas if needed. Examine and inspect stock items for wear or defects, reporting any damage to supervisors. Provide assistance an direction to others in warehouse.


Lawson State Community College Birmingham, AL

Early Childhood Edu

Alabama A&M University Huntsville, AL

Early Childhood Edu

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