Human Resources Employee Relations
Resume:
Chandra R. Chambers
Email: ************@*****.***
Twenty Plus Years of Human Resources Generalist Experience Including Over Five Years in a Manager Capacity, Proven Leadership Skills, Excellent Communication Skills, Goal Oriented Team Player, Experienced Trainer, Exceptional Customer Service, Effective Change Agent
SKILLS & ABILITIES SUMMARY:
Work with management to plan work force right sizing including recruiting for various positions including technical and engineering positions as well as planning and executing workforce reduction plans such as lay-offs and early retirement offers.
Experience in multi-site and single site operations, serving 100 up to over 500 employees
Handling appropriate on boarding paperwork as well as exit paperwork.
Work and supervisory experience in day to day operations of all administrative departments including Human Resources, Payroll, and Accounting
Implemented and administered policies and procedures
Knowledge of EEOC, DOT, OSHA, FMLA, HIPAA, ADA, ACA and Worker’s Compensation
Partnering strategically with management to meet company goals
Ensuring compliance with various programs including anti-harassment, safety program and accident investigations
Experienced trainer in conflict resolution
Acquired and utilized operational knowledge of business
Effective written and oral communication skills with all levels
Advanced Computer Skills: Microsoft Word, Excel, Access, Power Point, Outlook, Internet, Paylocity, ADP, E-time, Ceridian Source 500, Ceridian Time and Attendance, Pay Clock, Evolution Payroll System, Photoshop, Exceed Inventory Management
EMPLOYMENT HISTORY
11/2017 to Present
Shippers Group
(Logistics)
Human Resources Manager - Georgia
Perform Human Resources functions for two locations in Georgia service over 200 associates and approximately 15 Supervisors and Managers. Serve as local subject matter expert on Performance Management, Recruitment and Onboarding, Worker’s Compensation, Safety and FMLA compliance and reporting.
Accomplishments: During time with the company have successfully rolled out a new time tracking and payroll system, worked with corporate office and management to revamp Safety Program to include local Safety Committees at each location, and rolled out various automated programs including attendance and performance reviews.
12/2015 to 10/2017
Sugar Foods, Corporation
(Manufacturing)
Sr. Human Resources Generalist
Perform within HR Team servicing over 500 associates - 400 full-time manufacturing, logistics, transportation and administrative associates as well as 100 temporary and/or temp-to-hire associates. Work with management team of approximately 40 managers/supervisors/leads in various matters including employee performance management, safety and OSHA compliance, employee relations, hiring and exiting processes. Serve as local subject matter expert on Worker’s Compensation and FMLA compliance and reporting. Spearhead and oversee on-boarding process and insurance enrollments.
Accomplishments: Revamped and stream lined on-boarding process so as to shorten amount of time spent in office portion of process. Introduced formal plan of handling both FMLA leave program and personal leave request so as to ensure consistency within approval process as well as compliance with federal and company culture.
2011 to 10/2015
Lathem Time Corporation
(Manufacturing)
Human Resources Manager
Prepared and processed payroll for manufacturing plant serving approximately one hundred employees. Administered benefits programs and spearheaded benefit selection and budgeting. Worked with management to resolve any employee relations issues. Administered various internal programs. Recruited, tested, interviewed, screened and assisted in selection of applicants. Reviewed on boarding paperwork and conducted new hire orientations. Audited and coded various invoices – including insurance and benefits invoices – for payment. Served as company representative at various community affairs organizations such as Fulton Industrial Boulevard Continuous Improvement District and South Fulton Educational Alliance.
Accomplishments: Researched, created, and implemented sliding performance based wage scale. Implemented paperless payroll program. Worked with upper management to create and implement new Paid Time Off policy and accrual system. Revised employee handbook and safety handbook. In times of large medical costs increases, was able to reduce expense to company through various programs including flat contribution plan and tele-doc. Automation of various payroll and human resources functions including 401k reporting, FMLA tracking, and retirement insurance payment tracking.
2008 to 2009
Von Roll, Inc.
(Manufacturing)
Head of Human Resources
Prepared and processed payroll for manufacturing plant serving approximately ninety employees. Administered benefits programs. Processed expense reports for payment. Audited and coded various invoices – including insurance and benefits invoices – for payment. Advised/resolved employee relations issues. Screened and scheduled applicants for interviews. Conducted new hire orientations.
Accomplishments: Gained knowledge of benefits administration as well as general manufacturing processes.
1996 – 2008
Saddle Creek Corporation
(Logistics & Transportation industry)
08/05 to 02/08 – Human Resources Supervisor/Account Supervisor
2001 to 2005 - HR Supervisor
1996 to 2001 - HR Coordinator
Supervised human resources and administrative staff supporting approximately 400 employees - 250 full-time and up to 150 temporary and temp-to-hire associates within four locations in Atlanta area. Ensured compliance with Federal and State laws: DOT, OSHA, FMLA, and HIPPA. Worked with management in areas of recruitment, orientation, employee relations, training, and performance management. Administered payroll compliance and accuracy. In addition, coordinated start-up of international account logistics account. Directed activities in this customer pick-and-pack account including customer care and warehouse associates. Maintained positive incoming cash flow.
Achievements: Worked with Management Team to start-up two locations totaling over 1,000,000 square feet within Atlanta area. Implemented and rolled-out various employee programs including attendance program, performance program, and time tracking system. Accomplished all-time high for inventory accuracy (less than 1% variance) in warehouse area. Reduced labor cost 25-30%. Reduced error ratio to an average of 1 error per 200 orders.
EDUCATION:
2003 - 2006
Mercer University; Lithia Springs, GA - Bachelor of Business Administration
Graduated Magna cum Laude; Member of Beta Gamma Sigma; GPA 3.83
2009-2011
West Georgia Technical College; Douglasville, GA - Major: Business Administrative Technology
Minor: Medical Administrative; GPA 3.82
CERTIFICATIONS:
2006
Kennesaw State College; Kennesaw, GA
Society Human Resources Management Generalist Certification
2006
Society Human Resources Management Senior Human Resources Professional Certification (SPHR)
References and Transcript upon Request
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