Program management, project management business strategy execution and
Resume:
My educational background includes completed coursework for a Doctorate in Business Administration (Currently ABD), two graduate degrees in the fields of Human Resources Management (MA) and Business Administration (MBA), respectively and an undergraduate degree in Sociology (BS). My professional experience is highlighted below and includes the following areas of accountability and expertise:
Human Resources/Training & Development
Overall human resources policy and procedures creation, implementation, and monitoring
Revising and Implementing Employment Recruitment and Retention Policy
Oversight of the Performance Management Process
Performing Employee Counseling and Involvement in Progressive Discipline Practices
Directly Applicable Experience with Human Resource Information Systems (HRIS)
Experience with Labor and Union Negotiations, Practices and Governing Principles
Development of Organizational Training Materials and Curricula
Development of Staffing plans to Augment Client Programs
Background using captivate an articulate software to design e learning modules
General Business and Administration areas:
Experience with Client Account Management
Experience with Project and Program Management, Including Direct Oversight of High Visibility Initiatives and High Value (10 Million and above) within PMO Startups and Stakeholder management
Experience in managing full cycle projects governed by congressional mandates and oversight
Experience with Earned Value Management (EVM) and analysis fully ANSI compliant
Experience with Budget Program Oversight and Corporate Finance
Experience Negotiating Services Contracts, Including Terms, Conditions and Modifications
Experience with Federal and Local Government Request for Quote (RFQ) Request for Information (RFI) and Request for Proposals (RFP) processes cycle from scope creation through final selection and award
My current professional certifications include the following designations: SPHR-Senior Professional in Human Resources, Senior Certified Professional in Human Resources (SHRM-SCP) CTMD-Certified Training Manager/Director, PMP-Project Management Professional, and finally, certification as a Qualified Myers Briggs Type Indicator (MBTI) Facilitator. In addition to these credentials, and extensive results driven career history my contributions to your organization can be many, including a comprehensive knowledge and implementation of Project/Program Management, knowledge and application of generally accepted Human Resources regulations and best practices complete with full cycle integration into business practices, methodologies organizational principles and strategies for success. I look forward to speaking with you.
Cordially,
L. Nate Hoover
RELEVANT PROFESSIONAL EXPERIENCE
City Colleges of Chicago, Chicago, IL
Provided executive-level leadership to clients by creating unique and objective- specific training programs to exceed business needs and the optimize return on investment.
TRAINING OPERATIONS MANAGER- WORKFORCE ACADEMY (September 2016 to July 2017)
Held responsibility for overseeing contract training for workforce academy clients and city partners.
Spearheaded the negotiations and administration of vendor contracts.
Conceptualized and initiate internal training projects utilizing industry best practices for Project Management.
Led and mentored a team consisting of multiple Program Directors and Training Specialists.
Created strategic and measurable operational strategies and KPI’s. Resulting in a cost savings of over 300,000- for the non academic fiscal year.
Excelle Recycling, Inc., Chicago, IL
Provided the opportunity to oversee Corporate Finance Human Resources and the Project Control departments.
SENIOR ADMINISTRATION MANAGER/ CHIEF ADMINSTRATIVE OFFICER (January 2012 to March 2016)
Mentored staff to ensure all goals were exceeded while also serving as the Senior Project Officer and client point of contact for multi – site programs.
Significantly reduced overall staffing costs by 20% within a year time period by bringing the staffing function back in house and cross training current staff.
Successfully created a continual operational savings of $10,000 per quarter for three consecutive years.
Improved on-time project completion rate from 86% to 98% by implementing best-case scenarios and adjusting lag times, reducing risk and completing additional simultaneous task.
Stephen James and Associates, Reston, VA
Provided full cycle Program Management for the client, Fannie Mae, a fortune 500 company.
PROGRAM MANAGEMENT TRAINING CONSULTANT (July 2010 to February 2011)
Developed and navigated e-learning and full cycle training modules for the client’s organization.
Ensured that best practices from the Project Management Institute were followed throughout all training modules and future project designs.
Served as Subject Matter Expert for the Project and Program Management Center of Excellence (COE)
Successfully ensured all contract and divisional deliverables were met or exceeded for each project to ensure client success and satisfaction.
Provided and implemented program standardization guidance, direction, and training for the Division.
Reduced Operational Program completion Risk from 35 % to 0%
NetStar -1, QinetiQ Centech Group, Washington DC
Provided full cycle Program Management and Oversight of several Programs and 26 person team with budgets ranging from 10 Million – 22 Billion for the client: United States Department of Homeland Security.
BUSINESS MANAGER/ PROGRAM MANAGER- CLIENT MANAGEMENT (December 2006 to April 2010).
Balanced a $1.7 million project overrun while simultaneously completing 16 different projects.
Successfully recruited and filled all staffing positions and requisitions, reducing the staffing 500,000 under run to 0 within 7 months by streamlining redesigning the onboarding process.
Served as client interface and executive management liaison between government level 15, Senior Executive Service Congressional members, Appointees and corporate offices.
Designed and Implemented Earned Value Management (EVM) system for Government Agency (DHS contract).
Performed all required EVM reporting requirements reviews and formats in accordance with the DOD DID and DHS DID guidance (ANSI /EIA verified and compliant).
Performed analysis on multiple individual WBS element detail schedules and resource allocations for integration into a comprehensive Master IMS with WBS budget allocations.
Performed contract cost compliance and accounting audits including Contract Performance Reviews (CPR)’s and Performance Management Reviews (PMR’s).
Acted as task force lead for Special Projects integration infrastructure projects.
Monitored and Control Project Schedules using SLC Process.
Conducted Division Program Management and EVM Training.
Implemented Program Management Offices (PMO) utilizing current SLM methodology and other best practices.
Provided weekly and monthly project and program health reports via SharePoint
Utilized proactive involvement in strategic planning across all technology infrastructure units with the division to standardize Program and Project Management.
Participated in the identification and coordination of overall program and task requirements including reporting and deliverable coordination.
Ensured the planning, execution, monitoring, and control of project related tasks, activities, and deliverables on time and within scope and budget.
Provided day-to-day management of multiple work efforts and direct supervision sub contract personnel including team leads, technical leads analyst and administrative units.
Provided leadership, staff management, administrative support, and business contract and project management for all Units within the assigned Division.
Participated on services solicitation teams including formatting evaluating and negotiating SLA’s RFP’s RFI’s and RFQ’s.
Served as liaison between company, teaming partners and government clients to address any contract concerns.
Served as the Executive Secretariat for the Change Management Board (CMB) for High Visibility Projects. `
Provided support to re-establish a training department that had previously been abolished for an IT focused organization.
TRAINING MANAGER (February 2006 to June 2006)
Managed corporate training programs and developed learning initiatives after establishing the training department.
Reduced compliance audit corrective actions from 25 to 0 within 4 months of beginning the role.
Managed ISO-9001-2000 compliance, including other state, federal, and locally established laws.
Participated in the full cycle RFP Process
Additional Experience
Training Specialist (2005-2006) DC Water and Sewer, Washington DC
Training Administrator III (2003-2005) CACI International, Washington DC
Training & Development Coordinator (1999-2003) CALIBRE Systems, Alexandria, VA
HR Analyst Diversity Trainer (1998-1999) U.S. Geological S
Education & Credentials
Doctorate of Business Administration IN PROGRESS
Walden University, Minneapolis, MN
Master of Business Administration
Marymount University, Arlington VA
Masters of Human Resources Management
Marymount University, Arlington, VA
Bachelors of Sociology
Bradley University, Peoria, IL
Affiliations
Society for Human Resources Management
Project Management Institute
Certifications
Project Management Professional (PMP)
Senior Professional in Human Resources- (SPHR)
Society for Human Resources Management Senior Certified Professional- (SHRM-SCP)
Certified Training Manager and Director- (CTM/D)
Certified Myers Briggs Type Indicator- (MBTI)
References
Steve Liberati former Netstar -1
(301) 346- 6179
Jamie Esmedia Centech Group
Rosieta Walker Fannie Mae
Lisa Bailey, Netstar 1
Andrea Carter
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