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Customer Service Sales Representative

Greenville, South Carolina, United States
April 06, 2018

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Vanessa Cuffie

Sales representative /CUSTOMER SERVICE

Greenville, SC 29609



To obtain a challenging position in my field with the opportunity to advance. Summary

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Authorized to work in the US for any employer

Work Experience

Team Lead/trainer

Aerotek - Greenville, SC

December 2016 to July 2017

My duties included daily meetings and coaching’s, Also daily paper work. I had to make sure that my agents were meeting metrics and daily goals. I also train new employees. I then moved to a work at home position.

Customer Service Representative

Gannett Company - Greenville, SC

September 2014 to October 2016

Answer calls to assist customer

Assist in a timely and appropriate fashion.

Follow company procedure and fix all problems.

Meet daily quotas.

Assistant manager


February 2011 to December 2013

open and close store

Answer phones to assist customers

Process all paper work, Make schedules for employees Assist customers and employees with any question or concerns Education

High school or equivalent

Springfield, MA

September 2002 to June 2006

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