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Customer Service Manager

Location:
Moncks Corner, South Carolina, 29461, United States
Posted:
April 06, 2018

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Resume:

Dagmar Alff

*** ****** *****, ****** ******, SC *9461, 843-***-****, ac4120@r.postjobfree.com

Objective:

Strong integrity to provide a high level of support, strong sense of responsibility and

effective communication to make sure all qualifications are met, and tasks are

completed.

Skills:

Dedicated office management professional with experience in handling a wide

range of administrative and executive support tasks.

Excel at resolving employer challenges with innovative solutions.

Skilled relationship builder with the proven ability to work with different personalities.

Advanced computer skills in MS Office Suite and other applications/systems.

Bilingual – fluent in English and German.

Experience:

Zeltwanger Leak Testing & Automation Charleston, SC

Office Manger 07/2016 to 11/2017

Responsible for ordering all supplies and needed goods.

New company start-up, Acquisition and Marketing.

Maintain scheduling and event calendars for clients, customers and supervisors.

Coordinate conferences, meetings and special events.

Preparing quotes to potential customers.

Scheduling logistics.

Correspondence with German headquarter.

Prepare and mail checks, collect and deposit money.

Make sure all forms are completed in accordance with company policies and procedures.

Use computer applications such as database management or word processing for creating, maintaining and entering information.

Set up and manage paper or electronic filing systems.

Zeltwanger CNC Manufacturing Charleston, SC

Office Manager 02/2012 to 07/2016

Maintain scheduling and event calendars for clients, customers and supervisors.

Coordinate conferences, meetings and special events.

Preparing quotes to potential customers.

Scheduling logistics.

Correspondence with German headquarter.

Prepare and mail checks, collect and deposit money.

Make sure all forms are completed in accordance with company policies and procedures.

Use computer applications such as database management or word processing for creating, maintaining and entering information.

Set up and manage paper or electronic filing systems.

Responsible for ordering all supplies and needed goods.

Prepared invoices for accounting.

Ann Taylor Charleston, SC

Part-Time Supervisor/Manager 05/2006 to 07/2010

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Opening and closing store.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Performing point of sale.

Count registers and prepare nightly deposits.

Manage weekly/daily marketing

Kohl's Summerville, SC

Sales Clerk 02/2004 to 11/2005

Answer customers' questions about merchandise and advise customers on merchandise selection.

Stamp, attach, or change price tags on merchandise, referring to price list.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Compare merchandise invoices to items received to ensure that shipments are correct.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

PEA Gabelstapler St.Ingbert, Germany

Office Administrator 08/1982 to 09/1990

Education:

Handelsschule/Commercial College St.Ingbert, Germany

Business Administration 08/1980 to 08/1982 Completed Apprenticeship as an Office Administrator in Germany 08/1982 to 08/1985



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