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Customer Service Manufacturing

San Jose, California, United States
April 03, 2018

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John F. King, CPIM

**** ******* **.

San Jose, CA 95127

408-***-**** (Cell) 408-***-**** (Home)


Over twenty years of Silicon Valley experience in all phases of Manufacturing, Materials, and Operations. Exceptional Knowledge in all MRP/MPS Functions and Analysis. Detail Oriented, Highly Analytical, Outstanding Problem Solver. Effective Communicator across all levels of management.


Implemented and maintained several material, engineering, and document control programs, including ISO9002, ECO/NPI cut-in, and Six Sigma programs, resulting in cost-savings of $400,000+.

Eliminated BOM errors, discrepant and NCR material purchases ($250,000+), and past due open PO’s to improve material flow and parts availability.

Reduced $12M to 8M on-hand inventory level (33%) over 6-month period.

Built and loaded projected Growth plans and New Product Introduction cut-in forecasts for $1 billion+ business plans, including FDA and GMP Procedures, and Spares/Field Service coverage.

Management of 8+ key customer accounts and over $300 million in inventory.

Developed new processes for improved Customer Service/Quality- including change management procedures for expedient handling of ECO’s and NPI’s, Vendor managed inventory, Sub-contract manufacturing, establishment of Customer Cross Function and Product Focus teams.

Drove off shore Outsourcing program set-up (annual savings of $500,000+).

Reduced $10,000,000+ excess and obsolete inventory level 40% over 6-month period.

Developed procedures and cross training programs to improve performance, flexibility, and productivity.

Received Instructor and Consulting Awards based on customer evaluations and service call reconciliation.


Venture Manufacturing Systems, Inc. – Newark, CA 2016 - present Sr. Program Planner

Schedule and Plan Materials for Production of Medical Equipment for contract manufacturing. Manage Materials, Work Orders, Scheduling, and Shipments for new project completion. ProteinSimple, Inc./L-3 Communications – San Jose, CA 2015-2016 Sr. Master Scheduler & Buyer/Planner

Manage Forecasts, the Master Schedule, and Production. Procure material, monitor Inventory levels, for Consumable and Non-Consumable products for Medical Manufacturing and testing. EMPLOYMENT HISTORY (cont.)

Intevac, Inc. – Santa Clara, CA 2014-2015

Master Scheduler & Planner

Schedule and Plan Materials and Production for Prototype and first time builds. Manage Forecasts, the Master Schedule, and Provide Excess Analysis for future R & D Engineering projects and shipments.

AsteelFlash - Fremont, CA 2012-2013

Master Scheduler & Planner

Manage Materials, Production, NPI, and Order Fulfillment for Customer accounts. Forecast, Plan, and Release orders for manufacturing and shipments Optovue – Fremont, CA 2009-2012

Sr. Master Scheduler & Buyer/Planner

Direct all MPS/MRP activities, administer and manage purchase orders and Suppliers to facilitate the manufacturing, materials, and planning processes. Manage Outsourcing and VMI partners and contracts.

Omnicell – Mountain View, CA 2006-2009

Sr. Master Scheduler

Manage all Master Production Scheduling processes and activity to meet Company business and revenue goals. Execute Companywide improvements to facilitate the manufacturing, document control, and planning processes


APICS Certified in Manufacturing Studies (CPIM)

Experienced in Medical Device Manufacturing, FDA, and GMP procedures and regulations.

Adept in all areas of Planning/Forecasting, including Spares, NPI, OEM, and out sourced Sub-contract Manufacturing, in domestic and international markets.

Project lead and process team member for implementing Manufacturing Systems, Master Production Schedule (MPS) modules and MPS tools.

Developed several processes for ECO’s, NPI, and document control, for efficient cut-in and expedited Customer service

Proficient in SAP, JD Edwards, Oracle, Baan, I2, Agile, Expandable, and Manman ERP systems for forecasting, manufacturing, document control, and production use. EDUCATION

San Jose State University, San Jose CA

BA: Mathematics with Computer concentration.

Minors in Psychology and Bus MGMT.

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