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Manager Supply Chain

Allen, Texas, United States
January 11, 2018

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**** ********** ****, *****, ** 75013 602-***-****

CAREER TARGET: SUPPLY CHAIN / OPERATIONS MANAGEMENT Providing the experience, education, and skills to improve the performance of supply chains and related operations. Over 15 years of leadership experience in supply chain, procurement, and manufacturing operations with a Fortune 100 corporation (including current Senior Manager position). EMBA degree, DBA in progress. Consistent record of achievements and key contributions throughout career includes:

Site Leadership Multimillion-Dollar Cost Reductions Double-Digit Performance Improvements

SIOP Deployment 100% On-Time, On-Budget Project Results Six Sigma & Lean Initiatives Overview:

Expertise in supply chain activities and a strong background in procurement, transportation, distribution, warehousing, and complementary areas. Proven record of developing strategies that reduce costs, improve efficiency, and set a foundation for future improvements. Highly skilled in identifying the root cause of problems quickly and creating solutions that lead to both immediate and long-term results. Outstanding relationship builder with upper management, team members, and supplier companies, gaining full trust and respect. Rated as a top leader and mentor.

Knowledge & Skill Areas:



Director of Global Service & Repair (2017-Present) HONEYWELL PRODUCTIVITY PRODUCTS – Fort Mill, SC

Supply Chain Optimization Project & Program Management Purchasing / Procurement

Inventory Management/Control Continuous Process Improvement Cost Reduction & Avoidance

Staff Training & Mentoring Global Operations Transitions Process Simplification/Redesign

Acquisition Integration Leadership Large-Scale Project Management Supplier Recovery Strategies MARK D. DE LA GRANDIERE, 2 623-***-**** Responsible for driving improvement in delivery, quality, inventory, and cost for the service and repair operations across the Global Productivity Products business enterprise. Annual Budget, the hiring of Regional Service Leaders and Staffing to support Global Planning Team.


■ Reduced excess inventory by $12M from July to December.

■ Launched Service & Repair SIOP (Sales, Inventory and Operations Planning).

■ Launched new Service & Repair Knowledge sharing website.

■ Led supplier negotiations that finalized approval to consolidate Charlotte, NC and Fort Mill, SC Service and Repair Operations.

Senior ISC Operations Manager (2016-Present)


Plant manager for 150 employees, primarily responsible for Safety, Quality, Delivery, Cost, and Inventory. Lead cross- functional site leadership team to ensure site meets or exceeds annual key performance metrics for the Plano, Texas site. Functional areas include: operations, customer operations, and Help Desk. KEY CONTRIBUTIONS & ACHIEVEMENTS:

■ Delivery Performance (OTTR) Improvement increased from 95.82% to 99.74% from 2015.

■ Quality Performance Improvement, performance improved from 2,184 to 106.

■ Process First Pass Yield improved from 9,801 to 496.

■ Cost Savings >$500K (June through December 2016) due to Waste reduction and Increased Productivity.

■ Led site to Honeywell Operating System (HOS) Bronze certification in 2016. Senior ISC Customer Manager (2014-2016)


Direct on-time delivery of all products manufactured globally for key defense and space customers. Serve as the key point of contact for customers regarding quality and delivery performance, escalating critical issues for resolution. Manage business past due estimates and recovery. Identify and work with various Honeywell sites to address demand volatility, material shortages, and capacity constraints. KEY CONTRIBUTIONS & ACHIEVEMENTS:

■ Led 15% Delivery Performance Improvement for 2015 by improving customer delivery performance metrics, including New Production, Aftermarket, Production Repair Orders, and Repair & Overhaul categories.

■ Achieved $8 million past-due reduction of key customers in 2015 through monitoring and controlling both production schedules and finished goods inventory levels.

■ Drove successful launch of Supply Inventory Operations Planning (SIOP) operating system with key customer in 2015.

MARK D. DE LA GRANDIERE, 3 623-***-**** Senior ISC Program Manager- Red Team Leader (2011-2014) HONEYWELL AEROSPACE – Phoenix, AZ

Directed, trained, and mentored cross-functional project teams in pinpointing and resolving systemic issues. Oversaw the development and execution of Supplier Recovery Plans. Utilized Six Sigma tools in supporting root cause and corrective action plan activities. Created and presented comprehensive project reports to Honeywell and supplier leadership teams. Demonstrated ability to influence at all levels of the organization. KEY CONTRIBUTIONS & ACHIEVEMENTS:

■ Generated $15 million in savings in 2014 through manufacturing reposition projects. Additional improvement metrics from 2014 included 100% on Customer Past Due, 93% on PPM, and 0% disruptions; results from 2013 included zero safety incidents, 84% quality gain, and near-zero on Customers Past Due.

■ Achieved 100% on-time, under-budget performance for all projects led throughout tenure. Guided Red Team in successful Transformation Plans for key suppliers, including tool management database and repair spreadsheet, OTTR change orders, Lean implementation, and multiple additional components. Global Transitions Program Manager (2007-2011)

HONEYWELL AUTOMATION & CONTROL SOLUTIONS – Phoenix, AZ Promoted to manage planning and execution of manufacturing repositions as well as new company acquisition integrations. Directed interdisciplinary team in global movement of manufacturing operations. Utilized Six Sigma and Lean Manufacturing principles in implementing corrective action and continuous improvement activities. Ensured fulfillment of stakeholder requirements through operations transition strategies and processes. Performed financial modeling as part of reposition/transition projects for overall make/buy decisions; tracked financial results. KEY CONTRIBUTIONS & ACHIEVEMENTS:

■ Achieved $20 million-plus in cost savings through outsourcing and additional supplier transitions; captured $5 million in cost savings through favorable contract negotiations.

■ Led and documented process improvements through the use of Six Sigma tools and sharing of both industry best practices and Lessons Learned.

■ Ensured on-time, within-budget completion of all projects throughout tenure, along with zero negative customer impact in terms of quality and delivery. Transitions Team Leader (2004-2007)


Led multiple projects teams in transitioning and outsourcing product lines from Honeywell Aerospace factories to domestic and international suppliers. Planned and executed supply base reduction strategies. Provided strategic management of projects, deployed Lessons Learned across the business, ensured integrity of schedules and budgets, and controlled inventory through and beyond the transition period. Created project risk management plans and ensured proper resources to support project objectives. KEY CONTRIBUTIONS & ACHIEVEMENTS:

MARK D. DE LA GRANDIERE, 4 623-***-****

■ Integrated efforts of both team members and stakeholders from integrated supply chain, engineering, quality, marketing, program management, finance, customers, logistics, and distribution areas.

■ Ensured seamless transition to customers through close monitoring of customer deliveries. Commodity Manager (2000-2004)


Utilized MRP and Integrated Purchasing Systems to identify demand/purchase requirements for RF (Microwave) and Cockpit Displays commodities. Negotiated contracts and awarded purchase orders to qualified suppliers; conducted order follow-up and expedited deliveries as needed. Fulfilled non-product procurement services, managed material receipts, oversaw the supply base (instituting corrections as needed), and interacting with customers and suppliers. KEY CONTRIBUTIONS & ACHIEVEMENTS:

■ Ensured fulfillment of on-time plant performance requirements through using Six Sigma tools for supplier delivery and quality initiatives.

■ Successfully negotiated long-term supply contracts with suppliers (Sony, Toshiba, and Panasonic) for cockpit displays which resulted in over $10 million annual cost savings in 2003. The Mexmil Company, Santa Ana, CA (1996-2000)

Senior Buyer

Responsible for material replenishment, Purchase Order placement and price negotiation with suppliers. KEY CONTRIBUTIONS & ACHIEVEMENTS:

Cost reductions of 30% through contract negotiations and improved logistical services TDK Electronics, Port Washington, NY (1994-1996)

Procurement Coordinator

Negotiated capacity allocation with manufacturing plants in Japan to support market needs. Managed forecast with customer facing teams to ensure accurate ordering of consumer media. PROFESSIONAL DEVELOPMENT

Doctor of Business Administration (DBA), In Progress Concentration in Global Supply Chain Management

MARK D. DE LA GRANDIERE, 5 623-***-**** WALDEN UNIVERSITY – Minneapolis, MN

Executive Master of Business Administration (EMBA), 2015 WALDEN UNIVERSITY – Minneapolis, MN

Bachelor of Science (BS) in Supply Chain Management, 1994 ARIZONA STATE UNIVERSITY – Tempe, AZ

Certifications / Licenses / Training

Green Belt – Design for Six Sigma (DFSS)

Project Management Professional (PMP), Project Management Institute (PMI) Master’s Certificate in Project Management, George Washington University Global Leadership Certificate, Thunderbird, American Graduate School of International Management Contemporary Challenges in Business; Organizational Leadership: Doctoral Theory and Practice

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