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Administrative/Billing Support Specialist

Location:
Napa, California, United States
Posted:
January 11, 2018

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HEATHER HANSEN

C: 707-***-****

E: ac3zxz@r.postjobfree.com

PROFESSIONAL SUMMARY

Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.

WORK HISTORY

PRO HEALTH BILLING

Billing Software Support Specialist

Napa, CA November 2013 - February 2017

Rheumatology, Internal Medicine, and Mental Health billing experience.

Medicare/Medi-Cal/ChampVA/TriCare/Commercial billing experience.

Precisely completed appropriate claims paperwork, documentation and system entry.

Reviewed and resolved claim issues captured in TES/CLAIMS edits and the clearing house.

Actively maintained current working knowledge of CPT and ICD-10 coding principles, government

regulation, protocols and third party requirements regarding billing.

Submitted electronic/paper claims documentation for timely filing.

Posted and adjusted payments from insurance companies.

Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test

results, home care forms).

Diligently filed and followed up on third party claims.

Prepared billing correspondence and maintained database to organize billing information.

Identified and resolved patient billing and payment issues.

MPM SOFTWARE

Senior Software Support Specialist

Napa, CA January 2007 - May 2009

Provide technical assistance to computer users.

Answer questions or resolve computer problems for clients in a timely manner.

Research & Spec all necessary software modifications.

Review & provide necessary corrections for 837p claim submissions to EDI companies.

Conduct Billing Software Trainings.

Network Multiple Terminals for shared software access (Peer-to-Peer/Server).

Software Installation/Initial Setup/HIPAA Compliance.

Researched issues on various computer systems and databases to resolve complaints and answer inquiries.

EDUCATION

HIGH SCHOOL DIPLOMA

Vintage High School

Napa, CA 1993

SKILLS

ICD-10 (International Classification of Disease

Systems)

Familiar with commercial and private insurance

carriers.

Office management professional

Resourceful and reliable worker

Office support (phones, faxing, filing)

Billing and collection procedures expert

Behavioral health billing and collections

Excellent problem solver

Close attention to detail



Contact this candidate