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Sales Manager

Memphis, Tennessee, United States
January 11, 2018

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**** ***** **** ***** – Germantown, TN 38138

901-***-**** home – – 901-***-**** cell


Driven to secure a leadership position with a company that demands and expects strong management skills to help build, drive, and motivate a team to consistently perform to the highest standard.


Powerfully motivated and experienced professional with extensive exposure to a wide variety of businesses throughout the South, Southeast, Southwest and nationally

Extensive experience in direct sales management, recruiting, training, hiring, and development. Possess deep current, historical and global knowledge of the industry with extensive national travel exposure

Aware of statistical methodology, collaborative practices, and business and marketing plan development, project management and execution including P&L responsibility

Drove and inspired dealerships to grow and expand their business, expand market share, and increase profits

Guided sales reps to excel and exceed sales goals and objectives on a consistent basis

Consistent record of objective achievement, both individually and in team environments

Consistently drove my business units to measurable positive growth and exceeded targeted goals

Self-motivated, self-managed, and very comfortable working in virtual environment


Ricoh USA Sept. 2011 – July 2017

Sales Manager, Central Region

Had the privilege of managing under the guidance of the Central Region with a team of 2 MAE’s and 4 Commercial Account Executives. Carrying a quota of $2,000,000 per year

Grew the business to finish at 93% of plan for the fourth quarter

Had one MAE over achieve to 113% of plan and had another CAE get to over 109% of Professional Services and 94% of hardware sales

Secured major orders in State and Local Government accounts along with the Healthcare vertical market

Global Technology Executive

As a member of the elite team of Global Representatives, held the responsibility is to approach, penetrate, develop, maintain and grow our global and national relationships with the largest corporations in my assigned territory

Team Player I communicate and coordinate with the Global Account Managers around the regions to insure consistent growth across the country for our most important customers in my assigned territory

In competitive situations, the relationship builds the trust. Advanced territory management software helps design daily cadence to insure management and performance in my account package

Maintain a consistent work effort that is focused, managed and detailed. Continually challenged to grow the pipeline, forecast accurately and consistently exceed sales objectives

Customer Relationship Manager

Within assigned area, responsible for protecting and renewing existing Managed Services contracts. Create awareness of Ricoh’s business offerings as a solutions provider with the C-Level contacts and the ultimate decision makers

Proactively participate in customers’ strategic planning and deliver management services analysis and studies prescribed by their management team

At the customer’s level, facilitate and execute all of the sales components of Ricoh Service Excellence. Responsible for conducting monthly / quarterly / annual customer reviews in cooperation with the Managed Services Operations team

In an environment of teamwork and collaboration, grew our base of top Fortune 500 customers by maintaining a strong local relationship

Major Account Executive

Grew and expanded the penetration of powerful full line of products and solutions Ricoh USA presents

Penetrated competitive accounts to establish relationships and grow new business for managed document solutions

C level top down account penetration

Patrick L. Caesar page 2

Pitney Bowes, Inc. Oct. 2009 – Sept. 2011

Area Sales Manager

Responsible for recruiting, hiring, training, maintaining and developing a team of sales professionals

Grew business from a dismal prior year to over 90% of overall achievement

Maintained corporate presence and grew customer base in a down market within the market’s top 100 accounts

Established positive workplace environment and built a powerful relationship between management groups.

Achieved top district manager position.

Analyzed territories and built equitable account packages to insure balanced sales success and achievement.

Drove and inspired day to day activity of the sales team.

Hasler/Neopost USA Apr. 2002 – Jan. 2009

Southeast Region Sales Manager

Supported and directed the development, expansion and revenue growth of 16 dealers in region

Grew territory over 40% representing over $14M in revenue

Responsible and accountable for revenue growth through multiple product lines

Provided hands-on product training, territory development coaching, sales management support and in-the-field sales calls doing presentations to major accounts throughout the South

Mediated virtually all issues between corporate and the dealer distribution network

Facilitated opening of new dealerships in the region

Supported our sales training programs at our National Sales Training Center

Facilitated setup and operation of the company booth at all national trade shows

Supported the “National Dealer of the Year” 5 of the 7 years

Mail Technology, Inc. June 1993 – Apr. 2002

Vice President Sales

Represented the driver for all facets of revenue, profitability, and growth. Exceeded expectations for increasing market share, sales and service revenue as well as growing and maintaining customer base

Charged with all sales recruiting, hiring, training and territory development planning. Maintained relationships with all vendors and suppliers and represented the primary contact for all customer inquires

Had P&L responsibility for all sales performance

Drove overall sales while exceeded sales goals annually achieving Hasler’s Presidents Club award multiple years

Awarded “Dealer of the Year” for our primary manufacturer


Sprint 1990 – 1992

Major Account Representative

Pitney Bowes 1977 – 1990

Area Sales Manager/Southeast Region Leasing Manager


University of Memphis • BBA

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