Engineer Customer Service

C.V

Tareq Mohammad Alibrahim

Biomedical Engineering

Email: *****.*********@*****.***

Mobile: +1-929-***-****

Date of Birth : 24 April, 1983

Nationality : Jordanian

Marital Status : Married

Languages : Arabic (Native), English (Excellent)

Type of employment : Full time

Current address : USA - New York, Bronx (Green card holder)

Quick learner.

Able to work on own initiative or as part of a team and can deal with administrative duties competently.

Good Interpersonal and communication skills.

Abel to work under pressure and meet deadlines with fast learning qualities.

Self motivated with potential for professional growth.

To secure a challenging and professional position as a specialized biomedical engineer in a well-established organization where I can apply and enhance my skills.

2001 – 2006 Jordan University Of Science & Technology (JUST).

B.Sc. In Biomedical Engineering.

Medical Instrumentation (I & II).

Digital Image Processing.

Control of Human and their Artificial Replacement.

Biomedical Sensors.

Analysis of Biomedical Systems.

Special Topics in the Biomedical Engineering.

Basic Transport Phenomena in Biomedical Engineering.

Diagnostic Techniques.

Graduation Project: Blood Glucose Monitoring System Using Tissue Impedance (Non invasive method).

King Abdullah University Hospital (KAUH). 1 Jul, 2005 - 1 Oct 2005

(Jordan)

Sales Skills, (System advanced for training). 12 Feb, 2008-14Feb, 2008

(Almaqsorah, Riyadh, KSA).

Service Training on Semi Automatic chemistry analyzer

and full Automatic Chemistry Analyzer /Vital Scientific 24 Nov 2008 – 28 Nov 2008

(Netherlands, Direne)

Technical Training on LW Scientific company products 17 Feb 2009-22Feb 2009

(Riyadh, KSA)

Service Training on Diarei Company Refrigerators 24 Apr 2009-26 Apr 2009

(Riyadh, KSA)

Technical Training on sterilizer machine Tecno-Gaz 15 Mar 2010-19 Mar 2010

(Italia/Reggio Emilia)

Technical Training on Metasys Company Products 23 May, 2011

(Suction and compressor). (Riyadh, KSA)

Ibn Al-Nafis Hospital. 1Jul 2006 – 5 Jun 2007

(Maintenance Engineer).

Amjad Yassien Trading Establishment. 19 Nov 2006 - 1Jul 2007

(Maintenance/Service Call and Tenders).

Al Arrab Trading Company (ATC). 15 Jul 2007- till now

Projects and Service Manager: (17 Feb 2014 – till now)

1.Execute whole company projects starting from delivery, installation, commissioning, until final handing over.

2.Lead my department staff from engineers, technicians, coordinators and others.

3.Member of ATC boards.

4.Support sales department and handle extra stock sales.

Projects:

227 clinic project (MOH)

150 Clinic project (MOH)

127 Clinic project (MOH)

Chemotherapy Automation System project (KFSH&RC)

Many Tenders over the Saudi Arabia

Projects Manager for whole KSA and Service Manager for central, eastern and northern areas ((10 April 2013 – 16 Feb 2014)

1.Execute whole company projects starting from delivery, installation, commissioning, until final handing over.

2.Lead my department staff from engineers, technicians, coordinators and others.

3.Member of ATC boards.

1.Support sales department and handle extra stock sales.

Projects:

227 clinic project (MOH)

150 Clinic project (MOH)

127 Clinic project (MOH)

Chemotherapy Automation System project (KFSH&RC)

Many Tenders over the Saudi Arabia

General Supervisor, Project Management and Customer Service dept. (27 Oct.2009 – 9April-2013)

Follow up the service and project department.

As a general supervisor I am responsible for managing my team of engineers. This includes determining their Daily missions, review their reports and actions and gives them a Weekly plan.

Participate in installation and handing over the projects to the customers.

Team Leader (29 0ct.2008 – 27 Oct.2009)

Leader of group of 5 engineers.

Biomedical Engineer (15 Jul 2007 – 28 Oct.2008)

Tenders preparations.

Projects installation. (Clinics projects).

Installation of: X-Ray (SHIMADZU), Dental units (KAVO)& Sirona ( C8+)

Ultrasound (GE), Lab Equipments (GFL distiller, GFL water bath, Microscopes…etc), General items (suction unit, ultrasonic nebulizer),ECG (Mortara).

● Maintenance & service of:

Dental UnitS (KAVO) & Sirona C8+, Sysmex KX 21N, Semiautomatic chemistry analyzer (Micro lab 300), Desktop steam sterilizer (Trans Medical), Dental Autoclave (Tecnogaz). Suctions and nebulizers.

● Handling over Clinics to MOH in Saudi Arabia.

As a team leader I am responsible about managing my team of engineers. This includes determining their Daily missions, review their reports and actions and give a Weekly report about my work and my team activities.

Good knowledge in windows and MS office.

Internet and Internet Searches.

There is:

Recommendation letter from Tecno-Gaz manufacturer (Italy) .

Thanks certificates from the customers.

Driving license: Jordanian and Saudi Arabian

References upon request.

Contact this candidate