SHAHIN AKTER
QA analyst
Email: *********@*****.***
Cell Phone: 347-***-****
OVERVIEW:
Over 7 years of IT experience in software testing of Web and Client / Server applications. Involved in both Manual and Automated testing. In-depth knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with expertise in business and functional requirements, document analysis and assessments. Specialized in Overall Test Management in the areas of designing Test Plans, Test Cases, Test Execution and Defect management.
PROFESSIONAL SUMMARY
Over 7 Years of SQA Analysis experience in both Manual and Automated testing with Client-Server, Web Based, and Mobile Applications.
Worked on various platforms and environments in Financial, Insurance and Healthcare LOBs.
Coordinated and organized testing efforts between offshore and onsite team (QA, Dev, PM, BA, SME).
Expert in Quality Center (ALM 11) with 6 years of user/admin experience of Test and Defect Management. Trained QC to the new hires.
Having 3 years’ experience in all aspects of administering and supporting HP ALM and a large end-user community.
Experienced with testing solutions built with MS Dynamic.
Extensive use of bug tracking tools like HP Quality Center, JIRA, Bugzila for identifying, analyzing, documenting and reporting defects.
Solid experience in Full Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
Worked in various development methodologies such as Waterfall, Agile (Scrum), V-Model.
Proficient in developing and executing high quality Test Plan, Test Cases and Test Scripts from Requirements documents, Design Documents, Use cases and wireframes.
Work with project teams and participate requirements review to ensure testability of functions and applications.
Expert in creating Requirements Traceability Metrics (RTM)
Skilled in analyzing Gaps and Overlaps and outlining appropriate approach for testing
Proficient in various types of testing, such as Smoke, Functional, Integration, Backend, Black box, Systems, End to End, Regression and User Acceptance(UAT).
Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), Eclipse and preparation of automation test framework.
Experience in Development in HP Unified Functional Testing (UFT)
Extensive Manual testing experience in Black Box testing, Functional, Integration, Regression, User, Acceptance (Alpha and Beta Testing), System, UI-testing, Smoke, Sanity, Content testing.
Hands on experience in developing Automation Scripts, Execution and Analysis Test Results using Hybrid, Keyword Driven Framework and Data Driven Framework in Selenium.
Expert in developing Java Selenium WebDriver/RC/IDE/GRID test scripts and Test Frameworks using TestNG/JUnit, ANT/MAVEN build tools.
Extensive experience in using Selenium Web Driver API for writing JUnit test suites and TestCases for testing functionality with the Selenium Server.
Experienced in developing robust Automated Test Script and Automation Framework using advance VBScript functions, and descriptive programming using HP Quick Test Professional(QTP) and Expert in HP Load Runner.
Strong knowledge of database Schemas, SQL Languages, querying Tools (such as TOAD, SQL developer) using Oracle, My SQL and proficient at performing Database Testing, and data manipulation.
Experienced in ETL testing in Data Warehouse testing.
Hands on experience in web service testing using SOAPUI.
Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues.
Experienced testing Point of Sale Applications and Telecom business knowledge.
Experienced of UNIX server’s full awareness of OS and variety of commands, ability to read and test UNIX shell scripts.
Participating in risk assessment and risk mitigation activities with the core team.
Tracking defects and work with Project Manager and development team to resolve defects and effectively mitigate risks.
Participate in weekly Project meetings and organize defect meetings and Triage.
Ability to manage time and priorities according to team/project objectives, in a fast-paced project environment.
Participate in project wrap-up and Lesson Learned meetings, identify and list out issues and challenges of the project.
A positive attitude, while maintaining the highest level of professionalism to meet the expectations of corporate culture.
TECHNICAL KNOWLEDGE & SKILL:
Applications: Java, ASP, .NET, Visual Basic, C Sharp
Testing areas: Web Testing, Database Testing, Client Server Testing
Types of Testing: Black box testing, Integration testing, Regression testing, Compatibility testing, System testing, Functional Testing, End to End Testing, Sanity Testing, User Acceptance Testing(UAT).
Testing tools: HP ALM 12.5 / HP Quality Center (QC) 10.0, QTP/UFT, Selenium, TestNG, Junit, GIT, JIRA. SoapUI, LoadUI
Methodologies: Agile, Waterfall.
Operating Systems: Windows, UNIX/Linux.
Database: MS SQL Server 2008, 2012, Microsoft Access, Oracle 11g
PROFESSIONAL EXPERIENCE
HHC New York City Health and Hospital Corporation
New York, NY
Job Title: QA Lead
January -15 to Present
The application is about the Patient's Electronic Medical Records (EMR). EMR helps to visually manage patient medical records, improve communication among providers and patients, help prevent errors, and ultimately improve patient experience.
Role &Responsibilities:
Involved in developing Test Cases, Test Plan for application.
Involved in preparing detailed and reviewed Test cases to cover all the requirements.
Extensively worked with BA/Developer in reviewing the requirements.
Extensively Involved in Peer reviewing the Team members test scripts also Triage meeting.
Extensively involved in functional testing and verify the application according to the user perspective.
Reviewed Business Requirement Documents and Functional Specification.
Interfaced with subject matter experts and developers to resolve the problems while executing the test scripts and Test cases.
Experienced to Wrote Regression and Functional Test Cases and migrated all in HP ALM/Quality Center (QC).
Experienced on HP ALM/Quality Center (QC) to report defects and test results. Created script to pull the metrics from HP ALM/Quality Center (QC) like elapsed time for defect cycle.
Reported the bugs, Email notifications to the developers using the HP ALM and Monitored
HP ALM.
Analyzed the Discrepancies, severity, tracking system and reporting through HP ALM.
Experienced at version control and defect management at HP ALM/Quality Center (QC).
Experienced to HP ALM as the test repository and used it for executing the test cases and scripts and logging & generating various reports and graphs for further analysis. Kept recorded defects in HP ALM.
Develop Enhance and Maintain test scripts from the test cases in SoapUI Pro
Execute the SoapUI test cases in SoapUI Pro, log the defects and monitored them until they are closed.
Used SQL queries to access data from different database tables.
Used SQL to query the DB to verify application front end input value.
Worked closely with developers in reproducing bugs reported.
Analyzed Requirement documents to develop and Execute Test scripts and documented Test Cases corresponding to business rules.
Extensively involved in reviewing the scripts with the business people.
Responsible for reporting daily status and progress of testing to the project team.
Environment: Windows,VB.NET, ASP.NET, SOAP UI, SQL server, Mozilla, J2EE, Jenkins, SVN, Agile, Web, HP ALM/Quality Center (QC) 11.5, HTML, ATI, Travel Impressions,Oracle On Demand, MDM, Web Services API, Siebel, .NET, People Soft.
Netflix Inc
Los Gatos, California
QA Analyst
March 2012- December 2014
Role &Responsibilities:
Created a detailed System Test Plan and procedures.
Analyzed the business requirements and involve in the review discussions.
Participated in the QA activities for various releases in the Project.
Performed System and Integration Testing.
Drafted test cases based on Functional Specifications and System Specifications.
Prepared of Test Plan and analyze integration system impacts.
Involved in Manual Testing of the application for Negative and Positive scenarios.
Mentored the team members with business functionality.
Performed the Regression Testing to make sure the bug has been fixed and the application was running properly as requirement.
Extensively involved in executing, analyzing and verifying test results.
Communicated project business issues to appropriate business leadership groups.
Involved in validating and verifying defects using Quality Center, and clearly articulated defect issues.
Performed SQL and backend validations.
Developed and executed SQL Queries to perform backend database testing.
Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project.
Wrote test cases based on ETL mapping document for testing the entire ETL job.
Developed and documented testing processes, test plans and test cases.
Extensively involved in GUI, backend testing.
Assisted in definition, creation and validation of test data.
Worked closely with the development team to identify and fix defects and enhancements.
Involved in documenting and analyzing defects and test results.
Performed troubleshoot with Database related problems.
Performed necessary research to resolve defects.
Communicated clearly and frequently the status of defects, and the steps to resolution with technical and business teams.
Exercised good judgment within generally defined quality assurance practices, procedures and standards.
Environment: Windows Server, Java, Java Script, HTML, UNIX, SQL, TOAD, Oracle, ETL, Web Logic, Quality Center.
Bank United
New York, NY
Job Title: QA Analyst
August - 2010 to February 2012
BankUnited focuses on the financial needs of growing companies and their executives, consumers and commercial and middle-market businesses in the markets it serves. The bank offers a broad range of online services, treasury management tools for businesses and traditional depository, lending products and credit cards. I have been assigned to ensure the quality of the Credit Card applications.
Role & Responsibilities:
Developed and executed test plans and test cases based on business requirements and functional specifications by using Quality Center (QC).
Involved in using Quality Center (QC) for managing the defect. Performed manual Back-End testing by writing SQL Queries for validating user information in the tables.
Created Test Cases in Quality Center (QC).
Used Quality Center (QC) as defect tracking and reporting tool.
Worked on backend testing using SQL queries and web services testing.
Extensively used SQL/PL-SQL statements to verify the data in the database.
Worked extensively as Test Lead with the QA (Quality Assurance) team for designing and evaluating Test Plan, Test System, Test Data and Test Cases for the application.
Performed manual and maintain documentation on different types of Testing like Black Box, Regression, Integration, System and Acceptance testing.
Responsible for QA test suite development, execution and analysis testing report by using Quality Center (QC).
Involved in reviewing existing documentation for current systems to create AS-IS and TO-BE processes for Gap analysis.
Tested Compatibility of application with Internet Explorer, Mozilla Firefox and Netscape Navigator.
Tested web services using SoapUI.
Performed System and Integration testing by executing test cases using Quality Center (QC).
Organized test procedures and executing tests in Web and Client/Server Environments.
Created test scripts for various testing stages like Functional Testing and Regression Testing by using Quality Center (QC).
Analyzed system specification and developed Test plans for System and Integration Testing by running Quality Center (QC) report.
Developed test scripts according to the program specification given by using Quality Center (QC).
Reported defects found during test cycles and track the defects and retest fixed modules by using Quality Center (QC).
Involved in Peer Reviews.
Environment: HP Quality Center (QC), MS Office Suite, QTP, Agile, SOAP UI, Mozilla, HTML, UNIX, ORACLE 11G, .NET, Windows.
EDUCATION:
BA (Hons) (incomplet)
Govt. Titumir College, National University Dhaka, Bangladesh
VISA STATUS
US CITIZEN
TRAINING
Training on Structured Testing
Training on eSQM (Software Quality Management)
Training on Test Automation Methodology
Training on HP QTP (Quick Test Professional)
Training on HP LR (Load Runner)
MEMBERSHIPS
Member of Quality Assurance Institute (QAI, USA)
Member of Society of Software Quality (SSQ)
Member of Bangladesh Computer Society (BCS)
Member of International Institute for Software Testing (IIST)