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Customer Service Representative

San Jose, California, United States
January 10, 2018

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Angelica Seymour

(408) ***-****

**** *** ********, *** ****, CA

Summary of Qualifications

Proficient in Microsoft Word, PowerPoint, and Excel, Outlook

Experience with cash register handling, armor deposit and bookkeeping for a retail company

Quality of customer service skills

Committed, loyal and a hard worker with excellent team work skills

Strong communications and interpersonal skills

Self-motivated, initiative and maintains a high level of energy


B.A in Business Management, San Jose State University, San Jose, CA anticipated graduation: Spring of 2018

A.S in Business Management, West Valley College, Saratoga, CA Graduated in June 2016

Dental Assistant (DA) Certificate X-Ray license, Central County Occupational Center, San Jose, CA Graduated in June 2009

Work experience

Leasing Administrator, Saratoga, CA 2017- Present. Show apartments and answering prospective residents’ questions about pricing, Prepare leasing agreements, Coordinate with the marketing team to place online ads and ensure signage is correctly positioned, Maintain prospect records using proprietary online tools, handling all financial tranactions

Nanny, Los Gatos, CA 2014-2017. Responsible for providing care for two children aged 8 and 10. Prepping snacks, making sure all homework is done, taking kids to appropriate activities and folding laundry.

Admin, Dr. Les Wong DDS, San Jose, CA 2016-2017. Responsible for coordinating office activities, Manage phone calls and correspondence (e-mail, letters, packages etc.), Create and update records and databases with personnel, financial and other data, Assist colleagues whenever necessary, handling billing

Nanny, San Jose, CA 2015-2017. Responsible for providing care for a 12-month-old, duties includes preparing bottles, changing diapers, feeding appropriate meals, and sleep training.

Bookkeeper/ Cash handler, Toys R us, San Jose, CA 2009-2014. Store Opening, Cash Register Balancing, and Armor Deposit Preparation, register auditing. Customer Service Representative – Returns, Customer Calls, Store Complaints, Stocking Shelves, dealing with all customer services, and answering phone calls to direct to specific area

Dental Assistant (Internship), Lorna Okada DDS, San Jose, CA 2009-2009. Dental Assistant (Internship) – Room Preparation, Patient Charting, Instrument Sterilization, Chair side Assisting, Phone, Scheduling, filing

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