Customer Service High School

Summary

Skills

Experience

Education and Training

SHANNON AYERS

**************@*****.***

Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.

Fast food worker highly efficient at preparing food orders quickly while greeting all customers.

Retail and customer service experience. Trained in food safety and handling. Hardworking focused on producing quality food and providing excellent customer service with precise and rapid order processing skills. Reliable and punctual

Cash handling

Reliable team worker

Neat, clean and professional

appearance

Comfortable standing for long time

periods

Math and language skills

Delivers exceptional customer

service

Proven leader

Excellent multi-tasker

Head Server May 2010 to Jul 2016

TravelCenters of America - Cartersville, GA

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Managed closing duties, including restocking items and reconciliation of the cash drawer. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service.

Head Server Aug 2016 to Jan 2018

Okinawa Hibachi & Sushi - Adairsville, GA

Stocked and maintained silverware, linen and condiments. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.

Transported all dirty tableware from dining room to dishwashing area for proper cleaning.

Greeted guests in a pleasant and courteous manner. Provided high quality service.

High School Diploma, Geography

Living Way Christian Academy - Adairsville, GA, United States High school diploma

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