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Project Manager Management

Marengo, Illinois, 60152, United States
January 10, 2018

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Liza Deyo

Program Manager, Senior Project Manager

Davenport, IA


Ms. Liza Deyo offers extensive experience in the design, constructing, and deployment of global Client Management Relations (CRM) websites for such companies as JP Morgan Chase, Morgan Stanley, Citibank, Swiss Bank, IBM Global and AT&T Solutions. These efforts include infrastructure and network upgrades, middleware, and financial operating systems. Software packages include Siebel, Oracle Enterprise, Dominos, IBM Rational Suite and WebSphere. Programming languages include Java (including servlets and portlets), Linux Shell Script, and .NET (ASP).

She managed infrastructure, network, telephony, telecom requirement initiatives for infrastructure upgrades, planning, installations, and maintenance for JP Morgan Chase, Capital One, Schering Plough, AT&T Solutions, AT&T, MasterCard, and McDonalds Corp. Networks upgraded and data centers evaluated for upgrade support financial and credit card company networks in Chicago, Richmond, Dallas, Europe and Asia, including cross platforms, architectural specifications, design alternatives and prototypes. UML, XML, SQL, Rational Suite (Requirements Pro) were utilized to detail Process Network flows, Telephony, VOIP, PDA, and Mobile Architectural Design flows, and Database Designs.

Proposals communicated to business partners with full program schedules, budgets, earned value analysis, and financial forecasting. Architectural diagrams and technical requirements provided for technical and business partners.

Most recently utilizing Agile project management methodology including SCRUM, SRUMBAN, and KANBAN with accumulated flow, burn-up, and burn-down metrics.

Also trained in PMI, RUP, SLDC and Six Sigma methodologies.

#Experience in managing budgets up to 5 million to 10 million dollars. Consulted on two ERP SAP Implementations for Ernst & Young for Pepsi in Dallas, and Manville Corp in New Jersey utilizing accounts receivable, accounts payable, and purchasing.

She has two years direct brokerage experience at Merrill Lynch and Massachusetts Financial Services.

Enthusiastic, lateral management style with ability to lead and direct innovative solutions. Exceptional ability to motivate others and help provide a highly productive development environment.

Work Experience

Program Manager, Senior Project Manager

Independent Contractor for Athene Insurance, Spectrum Health, Repro Real Estate, Express Scripts implementing Web Solutions for major products such as Work Day, Services Now, Supply Chain, AWS and Oracle Applications.

April 2016 - Present

Technical Project Manager (Volt) & IBM Global Services

John Deere

April 2010 to 2016

Current position: John Deere in Illinois as Project Manager for the Global Infrastructure Extended Support Team working on multiple Infrastructure and Cloud projects. Provides project manager support for the Operating Model Strategic programs. Works on project financial (budget, actuals, forecast & change controls), project management risk, scope, quality control, metrics, and schedules.

Provides application development and support to partner(s) in the planning, delivery, and support of business processes utilizing information technology and business practices for strategic business units. Works medium to high complexity projects with moderate to high risk. Maintains contact with multiple departments and functional

operations, and actively participates in strategic business relationships. Serves as a key team member on multiple matrixed teams. Plans work and schedules for others for project related work; along with managing risk. Directs vendors and teams of five or above or works as individual contributor. Supports, evaluates and continuously improves information technology and business processes to maintain alignment with business plans of medium-high complexity to medium-high risk.

Runs several medium to large projects simultaneously including database ETL redesigns, Active MQ, Oracle Compliance, Cloud Initiatives, migrations, process design and mapping, and support of software development.

IBM Technical Project Manager

John Deere

April 2010 to May 2014

for IBM implementations and migrations for Aerospace, Insurance, Oil and Construction accounts

Key Projects Include:

Ace Insurance and Standard Insurance - Midrange PM for full ISM Event Monitoring design and requirements were produced with network flows and security standards. Citrix migration, executive escalation and reporting, technical team management, off-shore training initiative for UNIX, Virtual, and Wintel offshore training and remote shadowing. Global matrixed team and successful completion on time and on budget. Management budges of $1 to 5 million.

Spirit Aero, PM for full storage initiative and architectural design for NetBackup and TEM storage, disaster recovery and virtual image upgrades for plants in US and Europe. Encryption and Security were included in the design. Full Risk and Change Management were managed on this account. Full requirements initiative supported storage and NetBackup design. Managed budget for $1 to $5 million Global matrixed team managed and successful completion, on time and on budget.

Amtrak - Mid Range PM for full Citrix migration in US hubs including executive escalation and reporting, change control and weekend shift command center management. Managed budget for $1 to 5 million. Global matrixed team managed and successful completion, on time and on budget.

BHI Oil and CEMEX, Distributed Server Tools PM deploying full Tivoli Suite, SEA, Automated Monitoring for all OS platforms, Database, Storage, ID Provisioning, Security and Help Desk offshore training. IBM tools Infrastructure designed and implemented in Mexico, LA, EMEA, South America and the Pacific Rim. Managed budget of $1 to $5 million. Global matrixed team managed and successful completion, on time and on budget.

Project Reporting and Planning - worked with Directors/Architects developing Statement of Work (Project Definition Reports), Project Planning include Work Breakdown structure. Created a project schedule utilizing repeatable models and developed task durations and inter-dependencies in order to baseline a requirement.

Developed Project Status reporting and metrics including complex master schedules, integrated schedules and reports. Inserted subprojects into Microsoft Project manager and supported the audit teams in assurance to all compliance standards.

Mentored technical staff in use of project planning and updates to project plans.

Maintained weekly review meetings and communication utilizing SharePoint, Sametime, etc.

Infrastructure and backup technology, Infrastructure Tivoli and Back up tools and Citrix migrations.

Schedule generation and forecasting

Network and firewall rules were facilitated with full design reviews.

Encryption and Storage solution were facilitated with full design reviews.

Automated Event monitoring, security and id provisioning LDAP security design produced with full design reviews.

Quality Control and Documentation version control

Data Management and Migration

Resource management and forecasting

Tools included ISM/Maximo, Tivoli Suite, SharePoint, Amazon EC2 and development, Rational Suite, Director, Symantec NetBackup, SRM/Performance Capacity, Microsoft Project Manager and Microsoft Tools Suite.

Project Manager


February 2008 to March 2010 St. Louis, Seattle

# Acted as Project Consultant PM for archiving projects retiring several CAD conversion applications and replacing data with Part Solutions/Parts Community. This technology centers around XML tagging and data archiving.

# Full process flows and database design, storage, and architectural requirements were produced and maintain for all archiving systems.

# Agile methods and emphasis on statistical probability analysis and resource efficiency allowed several million dollars to be cut from this project.

# State bid proposal writing for IT and Archiving servers.


AT&T - St. Louis, MO July 2006 to January 2008

Senior Project Manager McDonalds - Oak Brook, IL February 2007 to December 2007

Senior PM, Data Security Analyst, Requirements Analyst, Application Development Lead.

Managed two global projects stressing PCI compliant data solutions based upon PCI Best Practices. These included American Express and Ronald McDonald House Charities.

Used full IBM Rational Suite in requirements, PM, testing and architecture.

Senior Project Manager for Ntelagent

AT&T - St. Louis, MO

July 2006 to December 2006

CMM Lifecycle project management including requirements, design sessions, architecture reviews, high and detailed design, quality and testing, production and deployment planning.

Full telephony and telecom designs were produced for all updates to the system and interactive software used to train a brief offshore development teams.


MIS Network Management & Mobile Technology in MIS, Management

Keller University 2015

MBA in Business Administration

University of Dallas

BA in Liberal Arts

University of Kansas

Additional Information


System Development

Product Manufacturing

Design & Testing

IT Infrastructures

Regulatory Compliance



E-commerce Solutions

Mergers & Strategic Planning

Systems Architecture




Design Methodologies: OOP, UM

Software Packages: Web Sphere Portal 6.1, Rational Project Requirements & Architect Solutions, deliver cross- platform, Web and SOA applications) Microsoft Office 2010, including Microsoft Project Manager Server, Clarity, SharePoint, Power Designer (basic). Oracle Web and Ecommerce applications.

Markup Languages: HTML4.0, XML

Languages: JAVA (SE7), Visual Basic 2008, JavaScript, UNIX, LINUX, PHP

Databases: Access 2010, LOTUS NOTES 8.0, Oracle Database 11g, MongoDB, MySQL Operating Systems: Eclipse, Java, .NET, Linux

Protocols: TCP/IP, HTTP, Cloud Services

Process: Visio 2010, Bizagi Process Modeler & Simulation.

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