Project Management/Product Management/Team Lead/Subject Matter Expert

Vijay Raghavendar Harimadhavan

Chicago, IL Phone: +1 - 312-***-**** Email: ************@****.***.*** LinkedIn: https://www.linkedin.com/in/vijay-raghavendar/ SUMMARY

• IT Specialist with 7 years of experience in Project Management, System Administration and Data Analysis. Managed project review, implemented best-in-class data standards and advanced analytics to drive actionable business insights resulting in increased operational efficiencies and value-added IT solutions.

• Led a team of 15 analysts as a Subject Matter Expert and successfully transitioned 4 projects in Financial, Retail and Industrial sectors by collaborating with international clients, top management and cross-functional teams. Provided real-time analytics, informatics solutions and implemented strategic initiatives that reduced cost by 50%. EDUCATION

Illinois Institute of Technology, Chicago

Masters in Information Technology Management – MIS, GPA: 3.8/4 Aug’16 - May’18 Anna University, India

Bachelor of Engineering in Electronics and Communication, GPA: 7.3/10 Sep’04 - May’08 TECHNICAL SKILLS AND CERTIFICATIONS

Operating Systems Red Hat Linux 5, 6, 7, Solaris 8, 10, Windows server 2008, 2012, Mac OS X Database Oracle 10g, 12c, MySQL, Microsoft Access, MariaDB Programming Language SQL, R Programming, Python, Java, UML Tools TEC, BMC Remedy, Veritas NetBackup, Citrix, VMware, JIRA, Tableau, Microsoft SharePoint, Confluence, Pentaho Kettle-ETL, SAS, MS Excel, Google Analytics Project Management SDLC, Lean, GDF, Agile (Scrum)

Big Data & Cloud Platform Hadoop, Hive, Pig, MapReduce, IBM Blue Bench, Microsoft Azure Certifications Microsoft Certified Solutions Associate (MCSA), Red Hat Certified Engineer, Red Hat Certified Systems Administrator (RHCE & RHCSA), ITIL v3 PROFESSIONAL EXPERIENCE

Graduate Assistant, Research and Academic Affairs, IIT, IL, Chicago Apr’17 - Present

• Perform exploratory and targeted data analysis with descriptive statistics to analyze large datasets and generate reports using data visualization tool - Tableau. Query SQL databases, evaluate data modeling, data mapping, performance tuning and capture meta-data.

• Performed predictive analysis - forecasting, Chi-squared test of independence, Hypothesis test on student data and accurately evaluated if the results are statistically significant. Update documentation in Confluence. System Administrator, IBM, Chennai, India Jul’14 - Dec’16

• Designed strategic resource allocation projects by analyzing workload and resource utilization which helped reduce SLA resolution time by an average of 30 minutes. Analyzed trends/patterns by performing data mining and complex data analysis using SQL, R Programming and IBM Blue Bench to leverage the results to drive customer service.

• Experienced in administering and deploying Red Hat Linux and Solaris servers through Satellite, Kickstart, and IMM console. Working knowledge in Virtual server builds through vSphere web client and VCenter. Deployed and maintained Veritas Cluster Servers. Tested for High Availability. Configured Network bonding. Worked on disk partitions, RAID, filesystem creation and maintenance using LVM, VxVM, ZFS and NFS. System Analyst – Team Lead - Subject Matter Expert, IBM, Chennai, India Apr’12 - Jul’14

• Developed and led process improvement projects. Implemented Defect Prevention Processes, conducted effective problem-solving sessions and automated repetitive tasks which resulted in a release of 3 FTE. Performed Root Cause Analysis using 5-Whys technique. Translated business goals and customer needs into prioritized project requirements and delegated modules to subordinates. Led weekly Scrum planning to define project scope.

• Predicted asset risks – server and network vulnerabilities, published metrics to quantify them to ensure organization's success in delivering world-class customer service. Led many creative sessions using the GDF/Lean methodologies. Redesigned and transformed work-flow processes. Managed project lifecycle, requirement gathering, transition and delivery. Attained 100% client satisfaction and was awarded the “Hall of Fame” for Service Delivery Excellence. System Engineer, IBM, Chennai, India Sep’10 – Apr’12

• Led Business Continuity & Disaster Recovery Plans (BCP) and developed ad-hoc presentations for senior management. Performed Quality Analysis, conducted IT audit for BCP to identify process inefficiencies through gap analysis provided leadership to close the same. Provided expert-level needs analysis and implementation plans.

• Provided L1/L2 support for Server and Network Infrastructure Management. Assembled data from different worksheets into one table in MS Excel using VLOOKUP functions and pivot table that improved search efficiency by 53.3%. AWARDS & RECOGNITION

• Hall of Fame for Delivery Excellence, IBM, Mar'15

• Best SME Award, IBM, Jan'14

• Best Team Trophy, IBM, May'13

• Blue Miles Award, IBM, Aug'12

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