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Quality Management

Toronto, Ontario, Canada
January 10, 2018

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Master of Manufacturing Engineering (MSME),

Wayne State University, Michigan (2001)

Quality Control, Reliability Analysis and Manufacturing Process


Twenty years of experience in Quality Management, Quality Auditing and implementation

Strong organizational, analytical, problem-solving and interpersonal skills.

Annual Quality department budget, cost management, departmental priorities and management Representation. Managed teams of Quality department (20-40)

Implemented and Audited AS9100-C, IATF16949 (ISO/TS16949), ISO9001-2008 and ISO 14001-2004. Coordination with Corporate, Customers, venders and Manufacturing. Lead APQP, PPAP, MSA, FMEA and SPC training and implementation process

Implemented changes in compliance to Customer Requirements, Government regulations (municipal, provincial and federal)

Identified and tracked departmental KPI, s.

Lead and implemented incoming, out going and final inspection.

Lead Internal Audits, Containment’s, Rework, scrap Reduction and 5S Projects

Strong knowledge and experience of SPC, Process Capabilities (Cp, Cpk), Gage Capabilities (GR&R) & completed Six Sigma projects. Lead FMEA interdepartmental teams

Coaching, mentoring and training skills in time management, Quality Management System Auditing, SPC and other Quality tools.

Conducted management review for QMS. Presented weekly, monthly and yearly reports for management reviews and meetings

Implemented Lean Process management in manufacturing to eliminate non-value-added activities. (Kanban and kitting system).

Lead the projects in Problem Solving, Pareto Analysis, Root Cause Analysis, 8Ds, 5Whys

Launched Time and motion studies to reduce the down time during Quick change over and increased the efficiency by 50 to 75 % in a month.

Continuous Improvement (Kaizen) and Poke-yoke (mistake proof / error proofing). Introduced and brought innovative technologies to optimize and improve processes.

Analyzed processes and implemented changes to ensure a safe work environment, increase efficiency and reduce cost,

Excellent written and communication skills and willing to travel.


Application Software: MS Office, MS Project, Mini tab, Power Point

CAD Software: Pro-Engineer Rel. 20

Operating Systems: Windows, Macintosh, Sun Workstation.


Capability studies Developed projects utilizing statistical process control, titled "Capability estimation and development”,

Minimized risk of losing customers by missing due dates, titled "Single Machine Schedule Optimization”. To increase profit and reduce cost.


Quality Consultant

Smart Management Solutions Ins

May 2016 – Present

Consulting and training Quality Management Systems (ISO 9001, AS9100, ISO/TS 16949,IATF 16949) for company clients.

Internal Auditing, Assessment and gap analysis of Quality Management Systems for company clients

Assistance and representation in third party Audits for company clients

Quality Manager

2Source Manufacturing Inc

July 2014 – April 2016

Implement AS9100-C, ISO14001-2004, ISO9001-2008 and Health & Safety requirements

Complete internal Audits AS9100C

Arrange CB Audits for above standards

Train other Employees in implementation and internal Audits AS9100C

Work with Auditors and staff to complete none conformances (corrective actions /preventive actions /Root cause Analyses)

Lead PFMEA Team for three different family of Machined parts.

Quality Department Improvement Plan.

Quality Department Budget and Cost Reduction Plan.

Quality Department 3.5 fiscal years’ plan

Implement and revamp standard work.

Efficiency improvements and balance Scheduling.

Hire New Quality Engineers and Quality inspectors

Supplier evaluation, Supplier approval and Supplier development

Lead and supervise staff in Scrap and rework reduction efforts

Employee training

Supervise Staff with short term and long-term needs.

Quality Manager, December 2011 to July 2014

Acroturn Industries Inc (Precision Machining)

Implemented AS9100-C, ISO14001-2004 and ISO9001-2008 requirements

Wrote Quality Manuals, Procedures, Work Instructions and created Forms

Lead Internal Audits for above standards

Management representative and conducted management reviews as per standards

Arranged CB Audits for above standards and got company certified two consecutive years (reduced cost to less than 50 %)

Project Management

Supplier Evaluations, Supplier Approvals, Supplier Development

Maintained calibration records. Arranged and conducted Calibration of measurement equipment (reduced cost 30 %)

Lead and supervised staff in Scrap and rework reduction efforts. (50 % reduction)

Monitored, reported Shop performances and supervised the staff in performances improvements efforts. (20 % improvement)

Maintained Employee training records, Skills matrix/Cross Training team members. arranged and conducted Employee training

Maintained, interpretation, updated Boeing, Goodrich and other aerospace industry specifications

Supervised Staff with short term and long-term needs

Quality / Process Engineering Consultant, July 2007 to October 2011

KanTek Inc

Implemented and trained Employees in TS16949 Quality Management System

Implemented lean manufacturing in Sheet metal assembly environment.

Implemented Quick Change over and time and motion studies.

Lead equipment and tool modification and buyoff activities

Implemented 5S Program and Kanban in production environment.

Conducted and trained production staff in internal audits for safety and standards.

Organized, planed, implemented, and controlled a quality assurance program at the plant level to reduce overall manufacturing costs by identification and elimination of causes of scrap and rework, re-inspection, defect escape and production delays.

Senior Quality Engineer, Jun 2006 to Jun 2007

Sauer Dan Foss Lawrence Kansas (Machine Assembly)

PPAP for all new parts or supplier change for old parts to be used in Assembly.

Implemented and trained Employees in ISO/TS16949 Quality Management System

Customer returns and Warranty data analysis for Pareto charts.

Performed process audits & reviews and implemented Lean manufacturing.

Initiated and implemented 5S and Kan-ban to reduce waste and increase efficiency.

Maintained change logs and implemented Change Control Process

Maintained all process and product change documentation

Process Engineer-WEST PAINT SHOP Sept. 2005 to Dec. 2005

General Motors, Oshawa, CANADA

Developed and ensured paint Process Control Plan is adhered to.

Implemented Lean manufacturing and continuous improvements initiative.

Implemented and trained Employees in ISO/TS16949 Quality Management System

Maintained all process change documentation and performed process audits.

Implemented and Audited the procedures to ensure critical PM's are being done on a timely basis

Implemented time and motion study for production downtime relevant solutions to minimize downtime

Lead procurement, maintenance and calibrating paint lab equipment

Established paint lab testing best practice

Liaison between maintenance, production, engineering and NAO Paint

Conducted area specific lock-out training

Wrote and maintained JES relevant to paint mix room

Assessed appropriate levels of production resources to be available to buy-off plant changes as required

Lead and implemented visual management aids (green operating zones on pressure gauges)

Wrote / maintained relevant SOP's. Investigated safety concerns and implement safety recommendations

Quality/ Process Engineer May 2000 to Jun 2004 (Sheet Metal Assembly)

Ford Motor Company (at Wixom Assembly, Kansas City Assembly & Chicago Stamping Plants) USA

Launch experience of 2002 Ford Thunderbird, 2003 Lincoln Town car, 2003 Lincoln LS, 2005 Ford

Free Style, 2005 Ford 500, 2004 F150 and 2005 Econoline.

Implemented lean manufacturing and 5S in Door Assembly line.

Implemented and trained Employees in ISO/TS16949 Quality Management System

Implemented cm4d web base data management system in 6 car lines and three plants.

Team member of Engineering Change Management and APQP Phase Review Meetings.

Planed /Scheduled/Executed and completed cm4d implementation project from start to end.

Managed supplier data and visited supplier location for resolution of all APQP open (Red / Yellow) issues.

Conducted Gauge R&R studies for Gauges utilized in sheet metal assembly.

Initiated, Participated and coordinated CMM program debug process.

Maintained issue Metrics elevated issues as required.

Production Process Specialist Oct. 1997 to June 1999

Celestica Inc. - Toronto, Canada. (Electronic Manufacturing)

Developed and maintained Pareto charts, control charts, and check sheets.

Implemented Quick Change over and Time and motion study to reduce down time and increase efficiency.

Implemented Kanban and kitting system to reduce waste and increase efficiency.

Debugged and trouble shoot surface mount technology placement machines.

Developed manufacturing process and quality instructions (MPI's and QI's) for various products.

Conducted performance tracking and maintenance planning of the PC Controlled machines.

Plant Engineer May’85 to June’ 97

Sui Southern Gas Company - Karachi, Pak.

Managed selection buy-off and installation of production equipment.

Scheduled preventative maintenance and preliminary preparation for break down maintenance.

Administrated inventory control and daily report generation.

Liaison between production, plant management, and suppliers.



AS9100 Rev C Internal Auditor

2012 – 2012

AS9100 is a widely adopted and standardized quality management system for the aerospace industry.


ISO 14001 Lead Auditor Course -RABQSA Certified, successfully completed the written Examination and continuous Evaluation

2013 – 2013

ISO 14000 is a family of standards related to environmental management that exists to help organizations (a) minimize how their operations (processes etc.) negatively affect the environment (i.e. cause adverse changes to air, water, or land); (b) comply with applicable laws, regulations, and other environmentally oriented requirements, and (c) continually improve in the above.


ISO / IEC 17025 - Lead Auditor Course -RABQSA Certified, successfully completed the written Examination and continuous Evaluation

2013 – 2013

ISO/IEC 17025 General requirements for the competence of testing and calibration laboratories


API Spec. Q1, Certificate for Completion

2013 – 2013

API Spec. Q1, Specification for Quality Programs for the Petroleum and Natural Gas Industries

Master of Manufacturing Engineering (MSME),

Wayne State University, Michigan (2001)

Studied Quality Control, Reliability Analysis and Manufacturing Process

Seneca College, Toronto, Canada. (1995)

Quality Engineering (SPC, Control Plans, GD&T)

Robotics (PLC Programming and Robot Programming)

IND. Systems & Control (CNC Programming)

Bachelor of Science in Mechanical Engineering (BSME) (1985)

University of Engineering & Technology, Pak.

MEMBERSHIP Member of American Society for Quality, USA.

REFERENCES Available upon request.

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