Euclid, Ohio ***** ********@*****.***
216-***-**** www.linkedin.com/in/thomas-bopp
Senior IT administrator
Results-oriented, developmentally-focused leader with background in manufacturing and banking industries. Excellent problem solving, documentation and process improvement skills along with acute understanding of cultural and human factors. Enjoys working individually, in team environment, and seeing projects to completion in timely manner. Proven ability to reducing IT costs while raising IT value and customer satisfaction.
Unix/Linux Administration Project and System Evaluation Puppet Administration
Veritas Netbackup Administration Troubleshooting and Support GitHub Version Control
Professional Experience
Sherwin-Williams Company, Cleveland, Ohio 2009 – 2017
Fortune 500 company known for its paints and building materials with $11 billion revenue.
Senior Systems Analyst
Controlled backup and recovery hardware and software applications for corporate division. Supported over 600 plus Linux and Solaris servers that run Oracle and Progress databases, PPM, Hyperion and other company specific applications. Managed corporate division Redhat Linux servers on VMWare. Focused on customer satisfaction, troubleshooting problems, documentation of procedures and keeping high standards.
• Led project in migrating Veritas Netbackup from Solaris-based systems to 5220/5230 Linux based appliances.
• Administered and upgraded Veritas Netbackup version 6.5 to 7.6.1 for hardware and application improvements.
• Managed project to remove all LTO tapes and tape silo from backup environment ahead of scheduled objective.
• Create documentation for troubleshooting and training team members.
• Proved capability of Veritas Netbackup client-side deduplication versus server-side deduplication.
• Integral in migrating from Veritas Netbackup to EMC Avamar for all backup solutions.
• Supported and administered operating system and applications on 600+ midrange Solaris and Linux servers.
• Installed new software releases and system security upgrades following department standards and processes.
• Evaluated patches and resolved operating system-related problems.
• Served as lead Linux administrator on project team for PPM application upgrade to ver. 9.32. Bringing team up to date and allowing vendor support compliance. Documentation of upgrade processes for future upgrades.
• Migrated physical servers to VMware to reduce footprint of data centers.
• Utilized data management and configuration tools Git & Puppet for patching and maintaining Oracle/Red Hat Linux servers.
• Emergency response manager for Linux and Windows server team. Accountable for team members whereabouts and safe removal and return during all drills and emergencies.
Euclid, Ohio 44123 ********@*****.***
216-***-**** www.linkedin.com/in/thomas-bopp
Professional Experience
National City Bank, Cleveland, OH 2006 – 2009
Fortune 500 company and one of top 10 banks in US. Purchased by PNC Bank.
Technical Analyst III
Responsible for support of Unix and Linux servers across company. Worked with teams on multiple projects. In charge of making sure that high availability servers and applications stayed available. Focused on customer satisfaction. Documentation and standards.
• Supported and administered 1000+ midrange AIX, Sun/Solaris and Red Hat Linux servers.
• Configured operating systems on standalone, clustered & virtual servers.
• Gathered and analyzed information from system products: VMWare, HACMP, Veritas Cluster Administrator, HMC Management Console, KVM and Perigine Service Center in order to tune products for better performance.
• Troubleshot and supported systems using knowledge of Unix/Linux commands, scripts and utilities.
• Upgraded 200+ servers to AIX 5.3 operating system.
Arvinmeritor Inc., Mayfield Village, Ohio 2000 – 2006
Now known as Meritor as of 2011, manufacturer of aftermarket automobile/truck parts.
Systems Administrator
Responsibilities included being Unix administrator and Progress database administrator for company’s systems in US and Canada. Also, worked with users to maintain hardware such as pc’s, desktops, laptops, printers, handheld and cart scanners. Install document and train users on shipping applications.
• Completed role as contractor in final year of company operations in Cleveland.
• Installed patches and maintained two HP9000 servers in Cleveland, OH & Toronto, Canada.
• Supported HP-UX 11i server running Progress Databases (version 8 & 9)
• accessed by users in Kentucky, Ohio, Toronto, Edmonton and Montreal, Canada.
• Installed new software releases and performed system upgrades.
• Evaluated patches and resolved software-related problems.
• Maintained data files and monitored system configuration to ensure data integrity.
• Automated routine tasks with shell scripts, saving time and increasing efficiency by 15+%.
Education/Technical Skills
Computer Science Lakeland Community College, Mentor, Ohio
Computer Science PSI Institute, Cleveland, Ohio
Unix Administration AIX, HP-UX, Solaris
Linux Administration Redhat, Oracle
Backup Administration Netbackup application and appliances
Database Administration Progress databases versions 7/8
System Administration Managing multiple projects, objectives, deadlines