Pharmacy Technician Customer Service

REGINA MARTIN

**** ******** ***** * Alpharetta, GA 30004 * Cell: 678-***-**** * Email: **************@*****.***

Summary

A highly motivated and results-oriented professional with exceptional pharmaceutical knowledge and skill set. I also possess strong interpersonal and communication skills, with expertise in interacting with consumers, medical and administrative staff.

Skills

Omnicell Software Systems

Prescription Processing/Dispensing

Medication Inventory Management

Pharmaceutical Calculations

Retail Pharmacy Procedures

Packaging/Labeling

Outstanding Written and Oral Communication

Customer Service

Professional Experience

Emory Healthcare, Wesley Woods, Atlanta, Georgia

Pharmacy Technician

2012-Present

Assist licensed pharmacist with the clerical duties associated with managing pharmacy.

Process prescriptions, including translation of SIG codes, product selection and labeling of prescriptions.

Effectively dose, deliver medications and properly administer medications intravenously.

Resolve any third party issues that may arise with insurance companies or doctor’s office.

Maintain patient/customer confidentiality according to HIPAA and company guidelines.

Handle customer calls, supply and stock shelves and perform other administrative duties

Performed various types of financial transactions (e.g. cash, check or charge transactions).

Rite Aid Pharmacy, Jonesboro, Georgia

Pharmacy Technician

2007-2011

Prescription dispensing and compounding

Reconciliation of out dated drugs

Ensured accurate inventory and records

Consult with doctor’s office on refill prescriptions

Kroger Pharmacy, Atlanta, Georgia

Pharmacy Technician

2001-2006

Refill prescriptions under the direction of the pharmacist

Maintaining inventory of stock

Insurance verification and Cashiering

Education

Georgia Perimeter College - Clarkston, GA 2001-2002

State Licensed Pharmacy Technician

Gwinnett College – Atlanta, GA

Medical Assistant Program Status-On Hiatus

References available upon request

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