Human Resources Manager

Danielle D'Andrea

PHR, SHRM-CP

Blackwood, NJ ***12 609-***-****

**********@*****.***

Experienced Human Resources Leader

Innovator with proven experience in organizational strategy, talent management, and incorporation of creative leadership skills to achieve business objectives. Extensive background includes critical high-value areas of issue resolution, cultural engagement, organizational development, performance management, and talent retention. HR Leader with experience directing projects that improved efficiency while meeting deadlines and budget requirements.

Areas of Expertise

Strategic Design

Compensation and Benefits

Recruitment and Selection

HR Management

Employee Relations

Separation and Exit Strategy

HR Program Development

Performance Management

Payroll Administration

Workforce Planning

Engagement and Retention

Federal and State Compliance

Professional Experience

Berkadia Commercial Mortgage, Ambler, PA

AVP, Human Resources Manager, May 2016 – Present

Manager of professional HR Business Partners supporting 6 lines of business for company with $32B in annual production and over 1,600 employees in US and India. Re-established HR department as a driver for operational success by acting as strategic partner and consultant to the business. Supervise HR associates and teams executing recruiting, compliance, benefits, and employee relations functions.

Orchestrated the transition of department into strategic resource for business leaders by presenting HR solutions that are congruent with organizational goals and objectives.

Strategic HR Business Partner for population of 450 employees. Recommend workforce plans, analyze risk profiles, investigate situations and mediate when needed. Manage exit and retention strategies including, organization structure, succession planning, terminations, Release agreement negotiations, adverse actions, and mediation.

Project Leader for (1) Organizational Restructure project; analyzed job data, researched market compensation, and held critical discussions regarding talent utilization and placement for 800+ positions, (2) HRIS implementation of ADP, (3) Production Internship Program, and (4) Compliance Initiative; including revision of company policies, business codes, and contracts.

Created and edited Employee Handbook; restructured culture, vision, and policies in alignment with industry trends and federal/state law (30+ US states).

Improved internal compliance rating and applied overall complaint practices (FMLA, I9, FLSA, EEOC, ADA, OFAC and data security management).

Department Liaison with colleagues in Hyderabad, India.

Burris Logistics, New Castle, DE

Human Resources Manager, July 2015 – May 2016

Supervised department operations, developed relationships, and established performance management activities. Responsibilities include management of Site Leadership Team and instillation of High Performance Workplace program values. Responded to personnel needs in a dynamic, fast-paced, 24/7 environment.

Increased worker’s compensation return-to-work metrics by 20%; increased company safety awareness, issued training aligned with best practices, and initiated reasonable accommodations when necessary.

Assessed areas where compliance was necessary to identify issues; created SOPs for operations and human resources departments.

NEST International, Gloucester, NJ

Human Resources Manager and Head of Administration, September 2009 – July 2015

Strategic HR Leader for a growing company with multiple US locations. Directed the operations of the HR and Office Administration Departments (14 employees). Areas of focus include HR Strategy, Talent Retention, Talent Development, Talent Acquisition/Recruiting, Employee Relations, and Payroll Management.

Developed company from 80 employees to more than 250 with effective human resources strategies, compliance, recruiting, and retention programs.

Efforts resulted in national recognition; achieved more than 10 corporate awards for Top Workplaces and Best Places to Work (2010 to 2015)

Established and launched NEST University, a professional development platform with succession planning and career growth opportunities; included performance management program.

Lowered annual overhead costs per new hire by up to 25%; collaborated with state programs to develop training and reimbursement initiatives.

Managed 3 integration and implementation projects for performance management, payroll, and HRIS system.

Redesigned recruiting procedures to include mass hiring events with up to 25 interviews per day, recruiting strategy update, company branding initiatives, and college relationship building.

Additional experience as Corporate Event Planner and Rebranding Initiative Liaison at NEST Multi-Facility Management (NEST International) and Fundraising Project Manager at MS Society.

Credentials

Education and Certifications

SHRM Certified Professional (SHRM-CP), Society for Human Resources Management, active since 2015

Professional in Human Resources (PHR), Human Resource Certification Institute (HRCI), active since 2014

Predictive Index Certification, Mid Atlantic Employers Association (MEA), 2017

Leadership and Management Certification, Burlington County College, 2014

Human Resources Law Certification, National Certification, 2013

HR Management Certification, Burlington County College, 2012

Studied Business Administration, Drexel University, Philadelphia PA

Professional & Community Involvement

Society of Human Resource Management (SHRM), 2010-Present

Mid Atlantic Employers Association (MEA), 2017

Employee Development Champion, Berkadia Commercial Mortgage, 2016-2017

Leadership Council Member, NEST Multi-Facility Board of Directors, 2013-2015

Awards

Professional Excellence Recognition, Berkadia Commercial Mortgage, 7/2016 and 11/2016

Brand Ambassador, NEST Multi-Facility Management, 2015

Executives’ Choice Award, NEST International Award Ceremony, 2012

Manager, Department of the Year, NEST International Award Ceremony, 2012

Shining Star Award, NEST International Award Ceremony, 2011

Technical Proficiencies

HR Systems: ADP (Payroll, HRIS, Time & Labor, E-Time, and Recruitment), PeopleSoftHR, PrimePoint EHR, CornerStone Platform, SABA, SlikRoad, ADPSelect, HireRight, CriteriaCorp/HireSelect, Predictive Index Solutions

Programs/Software: Microsoft Office365 (Word, Excel, Outlook, Visio, Publisher, Teams), Adobe, Concur, EPM, GoToMeeting/Training, SkypeforBusiness, Camtasia Studio 8, iContact, TalkFusion, WordPress, GoogleDocs.

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