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Microsoft Office Maintenance

Georgia, United States
January 09, 2018

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Home: 773-***-****


Proficient in Microsoft Office Suite

Powerful Communicator

Resourceful problem solver

Thrives in diverse environments

Excellent written and oral communication skills

Experienced time manager and multitasker

Works well independently and on teams


KINDER MORGAN INC., Hammond, Indiana

CSR/ BP Representative 2013-2017

Manage fleet and liaise for all Petcoke railcar movements between Kinder Morgan, BP and other bulk transfer terminals. Create Bills of Lading for all Unit Train movements, transmits and disseminates same. Process Bad Order Car shipping (utilizing UP, NS, BNSF, CSX and BDS/RAILTRAC (EDI) websites) to include coordinating repair estimates (BRCs), freight billing to and from shops and storage yards, handles return billing and final invoice processing. Coordinates with Procurement concerning bill backs. Completes railcar tracking, trip problem solving, lost/bad ordered railcar inquiries and participates on meetings, conferences calls and projects concerning incident investigations and updates. Manages on-going Petcoke storage barn inventories during additions, load-outs, outages and audits (GALAHAD/CRYSTAL REPORTS). Also responsible for all terminal Account Payables/Procurement transactions, to include invoice processing (INFOR/LAWSON/PAWS), requisition generation, Purchase Order initiation, vendor setups and completion of Facility Access Agreements. Assists with contractor safety requirements (ISNET). First–line contact regarding lost/missed payments/ shipments and material/equipment tracking and receiving.

CHICAGO CAREER TECH/DeVry University, Chicago, Illinois

Graduate 2010 - 2011

Completed Health Information Management accredited program at DeVry University (33 cr. hrs) for displaced workers. Courses in ICD-9 and CPT coding, Ethics, Legal aspects and HIPAA regulations. Trained in the structure and function of health records, Reimbursement/Billing, and HIM principles. Volunteered at Spertus Jewish Cultural Center. Reported on donor information in Raisers Edge and ALEPH databases and created spreadsheets to track/trace contributions.

UNITED AIRLINES, Chicago, Illinois

Supervisor Plant Maintenance 2007 - 2008

Supervised Plant Facilities Maintenance providing team direction, coordination and support to ensure reliable facilities equipment and a proactive working environment. Attended facility operational meetings, generated reports, managed local inventories, vendors and contractors, while supporting upper management objectives. Provided preventative maintenance and planning support, training, safety awareness and effective communications to assure customer expectations were met. Attended Train-the-Trainer and was instrumental in the roll-out and training of new maintenance/inventory software (FacilityMax) and trained mechanics on same. Participated on Continuous Improvement and Six Sigma projects.

CARMEUSE LIME, Chicago, Illinois

Site Coordinator 2005 - 2005

Coordinated/scheduled customer Lime orders via truck/rail (traffic) in and out of Buffington Harbor plant. Communicated with carrier dispatchers, drivers, customers and others throughout day to obtain information updates about missed loads, accidents, mishaps and other transportation issues. Maintained spreadsheets/tickets reporting on demurrage times, loading schedules, order information and production forecasts vs. inventory. Updated SAP information regarding changes to and closing of current order, access codes, and various carrier particulars. Attended morning production meetings collaborating on downtimes and outages affecting shipments. On call 24/7 to handle emergencies and missed shipments.

LAFARGE NA, Chicago, Illinois

Shift Coordinator 2002 - 2004

Oversaw and controlled all aspects of grinding mill operations via SCADA system to grind raw slag into additive for cement and concrete applications. Drafted SOPs on equipment and processes. Harmonized the workflow of maintenance, labor and production assistant activities throughout assigned shift. Other duties included monitoring/ training subordinates in the loading of trucks, barges, and vessels with product utilizing computer controlled loading and conveying systems. Originated, checked and filed Bills of Lading. Maintained work order status/updates in maintenance software application/MAXIMO. Investigated and provided issue resolution for errors and disputes and liaised between sales, customers, and carriers.


DEVRY UNIVERSITY, Chicago, Illinois

Certification in Health Information Management, {2011}


Associate in Applied Science, Computer Networking, 2001


United States Air Force

Avionic Instrument Systems Specialist - Travis AFB CA

Command Post Technician - Myrtle Beach AFB SC

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