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Customer Service Pharmacy Technician

Los Angeles, California, United States
January 09, 2018

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Kerri Strong

*** *. ***** **. 310-***-****

Los Angeles CA 90059

Healthcare Support

Customer Service

Skills and Qualifications

Excellent communication skills: listening, speaking, writing.

Good problem solver; Resource and adaptable team member who works well with others.

Assist customers by providing information and resolving their complaints

Computer proficiency in Pharmacy Software/ MS Word 2010; Windows, Outlook.

Operate office machines, such as photocopiers and scanners, facsimile machines.

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems.

Work Experience

Pharmacy Tech CVS Pharmacy, Lomita CA 1/2012 to Present

Receive written prescription or refill requests and verify that information is complete and accurate.

Answer telephones, responding to questions or requests, price and file prescriptions that have been filled. Operate cash registers to accept payment from customers. Order, label, and count stock of medications or supplies and enter inventory data into computer. Establish or maintain patient profiles, including lists of medications taken by individual patients. Maintain proper storage and security conditions for drugs.

Cashier-Clerk CVS Pharmacy, Lawndale CA 8/2011 to 1/2012

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change receive payment by cash, check, credit cards, or automatic debits, Process merchandise returns and exchanges. Stock shelves, and mark prices on shelves and items. Greet customers entering establishments, answer their questions, and provide information on procedures or policies. Maintain clean and orderly checkout areas and complete other general cleaning duties.

Caregiver Maxim Healthcare, Los Angeles CA 3/2005 to 3/2013

Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship. Assist clients in addressing everyday personal needs, ensure patients take their medication, Plan, purchase, prepare, or serve meals to patients according to prescribed diets. Perform a variety of duties as requested by client, running errands, engage wards in outdoor activities, such as walking, and assist client in light housekeeping activities such as cleaning.


Pharmacy Technician, Training Program Completed, West LA College, Graduated 2011.

Inglewood, High School Graduate 1987.

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