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Customer Service Manager

Location:
Johannesburg, GP, South Africa
Posted:
January 09, 2018

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CV Cover Letter

To whom it may concern,

I am writing to enquire if you have any vacancies in your company. I enclose my CV for your information.

I have extensive work experience in office environments and the retail sector, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your company.

I am a thorough person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas. I'm keen to work for a company with a great reputation and high profile.

I would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities.

Yours sincerely

Christal Witbooi

PERSONAL DETAILS

FULL NAMES

Christal Witbooi

IDENTITY NUMBER

880**********

NATIONALITY

South African

GENDER

Female

MARITAL STATUS

Single

HEALTH STATUS

Excellent

RELIGION

Christian

ACTIVITIES

Reading, Music and Research

QUALIFICATIONS

INSTIITUTE

MODULES/ COURSE

OUTCOME

Westbury Secondary School

English

Afrikaans

Business Economics

Mathematics

Economics

Computer Studies

Completed in 2008

Matric/ Grade 12

Air Space Pharmacy Council

Certificate in Pharmacy Assistant

Incomplete (2014)

CAREER DETAILS

COMPANY

Motor Spare Stop

POSITION HELD

Switchboard Operator/ Finance Clerk

DURATION

01 August 2014 to current

JOB RESPONSIBILITIES

Operating of the switchboard

Process bills, checks, receipts and other documents

Ensure all documents are properly signed and distributed

Verify financial and other data e.g. debtors and creditors

Monitor financial transactions

Assist with account reconciliations

Communicate with vendors, customers and colleagues

Report the status of accounts and discrepancies

Reconcile creditor’s statements monthly, request missing copies.

Manage the resolution of queries from debtors and creditors in a prompt and courteous manner

Undertake other duties as allocated by the Finance Team Leader

Manage company’s petty cash

Part time cashier

COMPANY

Life Brenthurts

POSITION HELD

Pharmacist Assistant

DURATION

1 April 2011 to 14 April 2014

JOB RESPONSIBILITIES

Operating the cash register

Answering customers questions face to face or telephonically

Performs administrative duties, including answering phones, receiving and inputting prescription orders

Assist licensed pharmacist with selling and preparing medication to patients

Counts pills, labels bottles, prices and mix medications to prepare prescriptions for patients as directed

Order, prepare and dispensed medicines

Using computer systems to generate stock list and labels

Receiving, loading and unloading deliveries

Delivering medicines to other parts of the hospital

Selling over the counter medicines

Pre-packing, assembling and labelling medicines

Preparing medicines

Referring problems or queries to the pharmacist

Supplies patients with information and education on their prescriptions

Liaises with healthcare providers and patients to obtain correct prescription information

Places orders for additional drugs as directed by the pharmacist

COMPANY

Honey Fashions Accessories

POSITION HELD

Picker and Packer

DURATION

1 October 2010 to March 2011

JOB RESPONSIBILITIES

Mark and label containers, container tags or products using marking tools

Count products and materials

Examine and inspect products in order to ensure that packing specifications are met

Record product, packaging and order information on specified forms

Remove completed or defective products

Load products into package processing equipment

Choose the right packaging for each item to ease packing and delivery

Maintain a neat and tidy work area

Follow safety rules in picking, packing, packaging and delivery

Prepare paperwork for each incoming or out-going delivery

COMPANY

Direct Medicines

POSITION HELD

Pharmacist Assistant

DURATION

01 February 2009 to April 2010

JOB RESPONSIBILITIES

Operating the cash register

Answering customers questions face to face or telephonically

Performs administrative duties, including answering phones, receiving and inputting prescription orders

Assist licensed pharmacist with selling and preparing medication to patients

Counts pills, labels bottles, prices and mix medications to prepare prescriptions for patients as directed

Order, prepare and dispensed medicines

Using computer systems to generate stock list and labels

Receiving, loading and unloading deliveries

Delivering medicines to other parts of the hospital

Selling over the counter medicines

Pre-packing, assembling and labelling medicines

Preparing medicines

Referring problems or queries to the pharmacist

Supplies patients with information and education on their prescriptions

Liaises with healthcare providers and patients to obtain correct prescription information

Places orders for additional drugs as directed by the pharmacist

PERSONAL SUMMARY

I am well positioned to join your company and make an immediate positive impression. My key areas of expertise include, but are not limited to the following:

A solid background in the pharmacy related queries and assisting clients.

Having a well-deserved reputation for encouraging and motivating colleagues

Attention to detail is one of my strongest assets as it is a key to success in every business and the future of its employees.

I believe that my skills, experiences, and reputation for excellence can greatly enhance your company’s already impressive performance. I have a proven record of responsibility, integrity and commitment to the company objectives. I am comfortable working independently or as part of a team and firmly believe that your needs and my skills are an excellent match.

I have the ability to grow within a job, handle responsibility and build positive relationships with colleagues at all levels. My present employer is very satisfied with my work and I am confident that I can bring the same level of high performance to your company.

Having the energy to produce results and being able to quickly build outstanding business relationships, I believe I would be a valuable addition to any company. I want to join the constantly growing and dynamic business that has plans for ambitious growth.

I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents and my future potential.

KEY SKILLS AND COMPETENCIES

Computer – Microsoft word, Microsoft Excel, Microsoft Outlook, Internet and Email

Excellent and superior customer service skills.

Excellent interpersonal skills and problem solving skills.

Good communication skills, both written and verbal.

Ability to work in a team or independently.

Ability to prioritize work load, work effectively under pressure under strict deadlines.

Ability to manage different projects running at the same time

Positive minded, disciplined and self-motivated to achieve maximum results.

Customer orientated, good with numbers and attention to detail.

REFERENCES

Sydney De Villiers

Pregna Patel

Chris

Vanessa Green

Manager : Motor Spares

Tel no.: 011-***-****

Pharmacist : Life Brenthurts

Tel no: 011-***-****

Manager : Honey Fashions Accessories

Tel no: 010-***-****

Manager : Direct Medicines

Tel no: 082-***-****



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