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Project Manager Information Technology

Hinsdale, Illinois, United States
January 08, 2018

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Syed I Rizvi

*** * ****** **** **,

Hinsdale, IL 60521

Cell – 630-***-****

Email –

Profile Summary:

Experienced Business Analyst with 7 years of succesful experience in the field of Information Technology.

Expert in working with SAP CRM applications

Experienced in Software Development Life Cycle (SDLC) while having experience of Waterfall & Agile (Scrum) methodologies

Experience in working with Mobile Application, as well as in VBA and SQL

Experience in Business Change Management, Functional Architecture Design, KPI's and reporting as well.

Experience as JAD (Joint Application Development) Facilitator and coordinate in all types of environment ensuring enhancement of process management

Experience working with data analysis as per need of the application

Lead and conduct training sessions as well as works with Subject Matter Expert (SME) to ecelitate business requirements

Expert in Quality Assurance field having strong knowledge of manual testing environment

Proven ability to works with team collaboration and as well as independently.

Work Experience:

US Pigment Corp Mar 2014 – Dec 2017

South Elgin, IL

Business Analyst


Thorough working experience of the entire Software Development Life Cycle (SDLC) using Agile (scrum) and Waterfall methodology.

Creating Epics, User stories, Acceptance criteria and use cases.

Experience working with SAP CRM and ERP for marketing,sales and service dept.

Experience working in collaboration with cross-functional teams .

Experience estimating, identifying projects risks, constraints and dependencies, data analysis, conflict management and managing improvement initiatives from inception to completion.

Excellent business writing skills essential for producing user stories, Acceptance criteria and use cases.

Experience working with Cross-functional environment and prepare document by coordinating with the software team

Experience in As is Analysis, To be Analysis, Gap analysis and Competitive Analysis

Strong background with Jira, demonstrated ability to apply critical thinking skills and a logic based approach for problem solving techniques

Experience in working with Mobile application development envirournment and also worked with QA and developer team.

Facilitate JAD session and one to one interviews to understand and analyze the requirements

Update requirements as per business requirement and users feedback and enhance itas needed in applications process.

Performs user acceptance testing (UAT) and end user training.

Ampere Electric Co Sept 2009 – Mar 2014

Glendale Heights, IL

Assistant Project Manager/ Business Analyst I

Experience working in the enviroment of Seibel CRM, diagnose and resolve issues.

Experience in identifying service issues, constraints and dependencies, conflict

management and managing improvement initiatives from inception to completion of the task

Experience in working with Cross Functional environment

Experience in As is Analysis, To be Analysis, Gap analysis, Competitive & Comparative analysis

Experienced in creating user stories and acceptance criteria

Experienced in elicitation requirements with interviews and facilitated sessions

Experienced in facilitating JAD sessions

Experienced in Agile ceremonies and working with all SDLC players to deliver the required results

Experienced in analyzing and executing test cases

City of New York Police Department April 1998 – Aug 2009


Traffic Control Division

Traffic control Specialist / Traffic Analyst

Organized and Facilitated meetings with various department

Resolved traffic related issues in multiple capacities in New York City Police Dept.

Expert in preparing documents and reports of traffic impediments

Expert in analyzing traffic issues for future forecasting.

Expert in analyzing data reports from all boroughs of the city and compile it daily.





Micrsoft Visio





Diploma in Electrical System Projects - Technical Career Institute (New York)

Associate in Occupational studies - Technical Career Institute – (New York)

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