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Technical Writer Information Technology

Sandy, Utah, United States
January 08, 2018

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*** **** ******* ***

Sandy, UT 84094

(C) 719-***-****


Over thirty years of experience in technical writing/documentation control coordination, project coordination/program management, control room operations and information technology.

Technical Writing/Documentation Control Coordination to include research and generation of specifications, functional, operations, maintenance, engineering manuals and their validation/verification. MS SharePoint and MasterControl Systems Administration for document control, review, distribution and retention.

Project Coordination/Program Management to include the generation and review of presentations, contract proposals, budgets, task/work estimates and meeting minutes. Supervised up to 12 engineers, technicians and support personnel

Control Room Operations to include the use of Allen Bradley Programmable Logic Controllers to operate incinerators, robotics, plant utility systems, monitoring systems and pollution abatement systems.

Information Technology to include usage of InfoWorks, MS Share Point, MasterControl Client Servers, Maximo, Rockwell Allen-Bradley Programmable Logic Controllers- 3 (PLC-3), SQL Power Builder (High Tide Tool) authoring database, Interactive Electronic Technical Manual (IETM), MINCOM Ellipse application database, MS Windows operating systems, MS Office suite of software applications, MS Project, MS Visio, MS Photo Editor, Adobe Suite of tools, PC Series, WAN/LAN and Internet usage.


Seek a challenging position as a Technical Writer/Documentation Specialist that will utilize my direct computer information systems experience as well as my engineering and business administration background gained from supporting Department of Defense and private sector programs.



Documentation Specialist, Myriad Genetics, Inc., Salt Lake City, UT, AUG 2015 - Present

Supports Myriad Genetics, Inc. as a Documentation Specialist in the Quality Assurance Group for maintaining of the document control system in a regulated environment, including user account maintenance.

Maintains the process related to document control, training, change control, CAPA, auditing, and others (both internal and external to the MasterControl). Participating in the development and maintenance of document standards, naming/numbering conventions, and templates for Quality Management System (QMS) procedures, work instructions, and other relevant document types.

Coordinates the review and revision of policies, procedures, forms, validation protocols, validation reports and other quality records.

Process documentation and review for correctness and completeness to internal and regulatory requirements, ensuring that documents comply with established templates, formats, and identification/naming/numbering standards.

Leads efforts to enhance the regulatory compliance and business efficiency of the Documentation Control System. Develops, organizes, and oversees improvement projects related to MasterControl.

Manages MasterControl user account and maintenance. Evaluates and judges each employee, role, and job code to ensure appropriate management and training.

Provide user assistance and training on using the MasterControl System. Creates meaningful MasterControl training programs.


Technical Writer, OSHA Salt Lake Technical Center, Sandy, UT, JUL - AUG 2015

Supported Office of Information Technology Solutions (OITS) Web Services for Occupational Safety and Health Administration (OSHA) web application development personnel and website System Administration personnel in the development, update, review, management and validation of technical documentation.

Authored, updated and reviewed procedures to include; How to Guides, User Guides, Policies, Processes and Standard Operating Procedures (SOPs) in support of OITS web services.

Assisted OITS as a Systems Administrator for the implementation of the newly installed MS SharePoint 2010 server


Technical Writer, Contractor to Kern River Gas Transmission Company, Salt Lake City, UT, APR – JUL 2015

Facilitated development and management of Operational Instructions (OIs) for field use at natural gas pipeline compressor and meter stations.

Assisted the District Managers with the initial development of procedures using reference documentation, Plant & Instrumentation Diagrams (P&IDs) and collaboration with Subject Matter Experts (SMEs).

Performed comment resolution/adjudication and produces final Rev 0 documentation for release to the field. Performed document control and quality assurance on all deliverables.


Operations Procedure Development Specialist, Pueblo Chemical Agent Destruction Pilot Plant (PCAPP), Pueblo, CO, JUL 2011 – JUN 2014

Supported the U. S. Army Chemical Demilitarization (CHEM DEMIL) PEO for the disposal of the U.S. chemical weapons stockpile by the utilization of Assembled Chemical Weapons Alternatives.

Assisted the MS SharePoint System Architect as a system administrator during the initialization of the product. This included setting up directories, personnel groups, permissions, generating work flows for documentation/review cycles and importing all documentation from an existing network drive into SharePoint for system initialization and attribute assignment.

Joint Test Group (JTG) Coordinator. Responsibilities included; coordinated and provided direction for JTG submittals, scheduled and facilitated the JTG meeting, coordinated and facilitated document JTG review and comment resolution/disposition, recorded and generated meeting minutes, provided direct support to the JTG Chair, senior PCAPP management, PCAPP Startup/Systemization engineers, PCAPP Operations personnel and ACWA customers as required.

Procedure developer for PCAPP Standing Operating Procedures (SOPs) providing direct support to Startup Engineering and Systemization for the developmental/review cycle of all operations and maintenance SOPs that included; assessment, development, Internal Review (IR) using Share Point, comment resolution/disposition, SOP Rev A delivery, SOP Rev A validation/verification and SOP Rev 000 delivery.

Control Room Operator, Tooele Chemical Agent Disposal Facility (TOCDF) Utah, SEP 2008 – JUL 2011

Supported the U. S. Army CHEM DEMIL Program for the disposal of the U.S. chemical weapons stockpile using disassembly robotics and thermal detoxification.

Certified Control Room Operator for Liquid Incinerators Metal Parts Furnace (MPF) and associated furnace Pollution Abatement Systems (PAS); along with all Plant Utility Systems that included, electrical power distribution, HVAC systems, hydraulic systems, water systems, chemical distribution systems and Automatic Continuous Air Monitoring Systems (ACAMS) for Mustard Agent campaign.

Monitored process operations using PLC-3 and closed-circuit TV to ensure all operations are in compliance with URS Corporation and U.S. Army policies and procedures; Environmental Protection Agency (EPA) and Occupational Safety and Health Administration (OSHA) regulations.

Identified and evaluated the complexity and severity of system malfunctions and took appropriate actions by utilizing PLC-3 advisor PC (via control screens) to adjust temperatures, flows, pressures, and safety devices.

Conducted systems and environmental inspections to ensure compliance to governing State of Utah Resource Conservation Recovery Act (RCRA) and Clean Air Act, Title 5 permits.


Engineering Planner Sr, MS2, Moorestown, NJ, AUG 2005 – MAY 2008

Provided support to the U.S. Coast Guard (USCG) Deepwater Lifetime Support Team (DLST) for the planning, coordinating and development of technical documentation. This included; operations and maintenance data, procedures and manuals; Contract Data Requirements Lists (CDRLs) and various other work processes/products for USCG surface, air and shore assets.

Interfaced with design engineering and supportability engineering to decompose maintenance requirements and task analysis for the development of procedural information for use in technical manuals.

Attended and actively supported various domain, asset, product and process Integrated Product Team (IPT) forums.

Technical Writer/Information Developer, LMTS, Mount Laurel, NJ, JUL 2004 – AUG 2005

Provided subject matter expertise to USCG DLST for the implementation of maintenance processes in the Logistics Information Management System (LIMS) by utilizing the MINCOM Ellipse database as the implementation tool.

Assisted LIMS System Architect in the development of CDRLs. Support included document preparation, USCG collaboration, and comment adjudication/resolution.

Attended LIMS Integrated Product Team (IPT) meetings. Generated and distributed programmatic meeting minutes; tracked and distributed programmatic action items.

Technical Writer/Information Developer, LMTS, Manassas, VA, NOV 2002 – JUL 2004

Developed the Interactive Electronic Technical Manual (IETM) using SQL Power Builder authoring database (High Tide Tool) to support the development of the U.S. Navy’s Acoustics Rapid COTS Insertion (ARCI) program for new, modified and legacy submarine sonar systems.

Interfaced with various vendors and engineers to interpret drawings, sketches, and verbal information provided. In turn, developed/authored associated functional, operations, maintenance and engineering documentation.


Engineer III, Manassas/Arlington VA and Washington, D.C., JAN 2000 – NOV 2002

Provided direct support to PMS 4252/NAVSEA 92C Acoustics Chief Engineer. Program support included Research, Development, Test & Evaluation (RDT&E) and Installation support to the fleet for all new, modified and legacy sonar systems and programs in the U.S Navy’s arsenal.

Assisted the Acoustics Chief Engineer in the preparation and analysis of various reports, correspondence, fact finding of vendor proposals, preparation of Statements of Work (SOW) to execute engineering requirements, preparation of meeting minutes and review of various engineering documentation as required.

Provided Installation support to the fleet for configuration management of Engineering Change Instructions for new, modified or legacy systems to include; A-RCI, C3I, AN/BSY-1(V) and AN/BQQ-5/6(V) sonar systems.

Provided logistics support to Naval Sea Systems Command (NAVSEA) 92LAA and PMS 425 program offices in the support of ARCI and C3I systems for IETM development, maintenance planning and validation/verification programs.

Control Room Operator, Tooele Chemical Agent Disposal Facility (TOCDF) Utah, JUN 1996 – JAN 2000

Supported the U. S. Army CHEM DEMIL Program for the disposal of the U.S. chemical weapons stockpile using disassembly robotics and thermal detoxification.

Certified Control Room Operator for Metal Parts Furnace (MPF), Deactivation Furnace System (DFS), Liquid Incinerators (LIC), Bulk Drain Systems (BDS), Rocket DEMIL Lines, Multi-purpose Demilitarization Machines (MDM), associated furnace Pollution Abatement Systems (PAS), Automatic Continuous Air Monitoring Systems (ACAMS) and all supporting Plant Utility Systems during Saran GB campaign.

Engineering Technician VI, Norfolk, VA, FEB 1991 – JUN 1996

Subtask Manager of 12 engineers, technicians and support personnel that provided support to Fleet Technical Support Center Atlantic (FTSCLANT) Norfolk for the 688 and 688I class fast attack submarine Test and Installation (T&I) programs to include; Combat Systems Installation Certification (CSIC), Consolidated Testing and Certification (CTAC) and Engineering Change Installation upgrades to 688 and 688I platforms.

Provided technical and financial oversight and ensured quality assurance on all technical deliverables.

Developed and reviewed dockside and at-sea test procedures to support the various test and installation evolutions

Member of new business development proposal team. Designated technical lead for developing and writing the personnel section on six major proposals.

Systems Analyst II, Technical Documentation Team Leader, Manassas, VA, MAY 1987 – FEB 1991

Provided technical and management support to NAVSEA PMS 409 and 417 program offices ensuring

AN/BQQ-5/6(V) and AN/BSY-1(V) series sonar systems planned maintenance documentation, technical manuals and all modifications were complete, technically accurate, and in accordance with contractual requirements.


Field Engineer, Norfolk, VA, SEP 1986 – MAY 1987

Provided direct support to Naval Sea Combat Systems Engineering Station, Norfolk, VA for the review and development of AN/BQQ-5 Series Sonar Maintenance Requirements Cards (MRCs).


Submarine Sonar Technician Second Class Petty Officer (STS2/SS), Groton, CT, AUG 1980 – AUG 1986

AN/BQQ-5(V) sonar system operation and maintenance technician onboard nuclear powered fast attack submarine.


Canterbury University, Cheshire, United Kingdom, Distant Learning Program

Bachelor of Science in Information Technology

Tidewater Community College, Virginia Beach, VA

Associates of Science, Business Administration

Electrical/Electronics Technology Certificate

U.S. Army, Chemical Material Agency (CMA), Certified Control Room Operator

U.S. Navy Formal Education AN/BQQ-5(V) series sonar system

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