Logistics Professional

ALBERT L. HICKEY

*** ******** ***., ***** ***** Hills, Neptune, NJ 07753

732-***-**** (Home) 732-***-**** (Cell) *********@***.***

Award-winning senior leader with a history of driving efficiency and excellence throughout all areas of the operation for a global logistics giant.

Instrumental in developing strategies and solutions that support the highest levels of productivity across all teams and throughout multiple locations.

Proactive communicator and relationship builder with an unparalleled commitment to service – trusted by customers to direct key services, enhance supply chain effectiveness, and successfully manage 3pl resources.

AREAS OF EXPERTISE

Senior-level Operations & Logistics Management Strategic Planning Team Training & Development Budget Administration

Project Management Cost Control Relocations & Transitions Process Improvement Employee Safety & Health

Supply Chain Solutions Start-up Operations Performance Management Change Management

PROFESSIONAL EXPERIENCE

Logistics Team – Edison New Jersey 11-2014 to Present

Sr. Vice President of Operations

Take over New Jersey operations for a national 3pl.

Hire and mentor new management team (4 managers and 65 associates).

Lead sales initiatives for geographical growth. Warehouse - $3.5 MM growth, Transportation - $2 MM growth

Currently working with the I.T. and engineers to develop a new WMS / TMS / YMS integrated solution.

Responsible for strategy and implementation of turn – around plan.

Grew multi tenant facility from 150k s.f. - 500k s.f.

Menlo Worldwide Logistics – Cranbury New Jersey 11-2013 to 11-2014

Manager of Medical Device Operations

Take over start up facility of a global customer.

Hire and mentor new management team (2 managers and 50 associates).

Support sales initiatives for vertical growth.

Working with the I.T. and engineers to develop a saleable solution for future business.

Managed the facility to a profitable state for 2014

Logistics Transition Contractors – Neptune New Jersey 9-2011 to 11-2013

Sole Proprietor – Independent contractor

Regional 3pl contract - Director of Operations (Food Distribution) 12-2012 to 11-2013

Manage the reorganization of a failing operation to a profitable status.

Instruct / present observations to direct the executive board in succession planning with current staff as well as managerial staffing for future growth.

Mentored 5 new supervisors within the organization for future assignments.

Reviewed and submitted recommendations for fleet purchase to match new business / warehouse layouts and strategic plans.

Began costing models to present to the executive board.

Regional / National Acquisition and Transition Contract - V.P. Operations (Fulfillment) 9-2011 to 10-2012

Was hired as a contractor for a 1 year term as V.P. of operations for a $3 M Startup Fulfillment Company.

4 direct reports – hands on operational responsibilities.

Turned around profitability from a loss of $30K per month to a profitable status.

Managed operations through the acquisition of Parcel Port by Amware Fulfillment

Consolidated our Atlanta branches into one site.

Began preparation for relocation / Expansion into a new site in Phoenix.

Küehne & Nagel/USCO – Jersey City & Neptune, NJ 2004 to 9-2011

Global transportation and Logistics Company. K&N acquired USCO in 2004.

VICE PRESIDENT OPERATIONS (2004-2011)

Spearhead daily activities of 13 regional heads and branch managers, as well as 500 non-exempt employees, across a multi-distribution network with 2.2M sq. ft. of space, while controlling a $60M annual budget and managing P&L. Drive efficiency and delivery on KPIs and service goals through proactive leadership of Administration, Facilities, HR, Loss Prevention, and Inventory Control operations, as well as oversight of WMS systems. Partner with customer service and corporate leaders in design and execution of strategies to meet immediate productivity/service expectations and support supply chain and volume objectives.

Selected Highlights

Raised all facilities to minimum 98% audit accuracy.

Enabled better ability to handle increased requirements for High Tech vertical Clients by directing deployment of a more robust Warehouse Management System (WMS).

Boosted turnover by 30%, while retaining profitability.

Achieved profitability for 100% of facilities through successful effort to raise productivity levels while consolidating 12 sites into 9 – relocated 2 New Jersey locations and consolidated Maryland facilities.

Contributed to successful continuation of business and operations following USCO’s acquisition by Küehne-Nagel as key member of executive transition team.

Recognized with Ray Jarr Award (2005).

Vertical assignments included: Dedicated Facilities (all verticals), Pharma Vertical, High- Tech Vertical

USCO – Jersey City 1989 to 2004

DIRECTOR, NORTH AMERICA – CUSTOMER TRANSITION AND INTEGRATION (2001-2004)

Drove high-impact initiatives to support operational moves and start-ups – led teams through all phases of projects. Managed budgets and costs, as well as customer contracts, while ensuring adherence to service level and productivity goals. Maximized team success and commitment through use of motivational techniques that emphasized individual contributions.

Selected Highlights

Ensured ongoing productivity and excellence throughout multiple transitions, including re-location of prepaid phone card businesses from Hilliard and Grove City, OH to USCO (total 85K sq. ft. and 70 people).

Successfully managed a “Tiger Team” in critical effort to turnaround a failing Memphis facility in the high-tech industry; installed a new management team and secured strong customer satisfaction ratings, and generated $15M in revenue.

Optimized performance and support of goals by communicating corporate strategic plan and business updates to employees at all levels, from warehouse operators up to the executive management team.

NATIONAL MANAGER – CUSTOMER TRANSITION AND INTEGRATION (1998-2001)

Supported rapid growth of Logistics Company through creation and development of a dedicated support team that included engineering, tender management, ops support, and HR personnel. In pivotal leadership role, delivered formal and informal performance feedback and provided career development guidance. Proactively sought improvement opportunities and contributed to projects to streamline processes and lower costs.

Selected Highlights

Captured $4M in revenue for chemical and specialty storage by driving transition, from contract and construction to start up, of BFG Chemical in Sheffield, Ohio.

Improved consistency and efficiency through co-development of forms/documents to standardize operations and transitions – additionally, collaborated on creation of a modular transition and training plan for all distribution centers.

Generated $10M by leading several high-value projects: $2M transition for UCB chemical, $3M for managing season Toys R Us facility, and $5M for directing startup of a bulk distribution facility for Wal-Mart.

PROJECT MANAGER – Customer Transition and Integration

Designed a successful approach to transitions that led to appointment of a full-time transition team to execute all start-ups and projects.

DISTRIBUTION CENTER MANAGER (Various Locations)

Piloted successful start-up and achievement of metrics and succession plan for 275K sq. ft. center in Dayton, NJ.

Optimized process and operational metrics (quality, efficiency, output, downtime) through monitoring and delivery of feedback to teams to support improvements in all areas.

Ensured Environmental, Health and Safety objectives were met by proactively addressing issues and assisting employees with the “Return to Work” process.

Recognized with Outstanding Distribution Center Manager of the Year Award.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts in Business Administration (concentration in Operations) – LeMoyne College, Syracuse, New York

Union Avoidance Training

LEAN Logistics Training

Georgia Tech Warehousing (short course)

Achieve Global Leadership Development (I&II)

CGMP/FDA Inspections (The Center for Professional Advancement)

KN / USCO Executive Personal Advancement Training

PROFESSIONAL AFFILIATIONS & CERTIFICATION

Counsel of Supply Chain Management Professionals (CSCMP)

Warehouse Education & Research Council (WERC)

T.S.A. Package Screening Certification

M.O.S.T. (Maynard Operation Sequence Technique) Systems applicator certification

Hazardous Materials shipping – Train the Trainer Certification

Anti-Corruption and Improper Payment Training – Certification

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