Customer Service Accounting

CURRICULUM VITAE OF SAKHIWE MOTHIBE

Date of Birth 18 October 1982

Identity Number 821***-****-***

Nationality South Africa

Gender Female

Marital Status Married

Contact Number 076-***-****

Language Zulu

Residential address 1710 Tshongweni Section

Katlehong

1431

Drivers Licence code 10

EDUCATION

Name of School Erasmus Monareng High School

Highest Standard passed Grade 12

Subjects Accounting, Mathematics, English, Economics, Zulu and Computyping

TERTIARY LEVEL

Institution A.T Computer School

Course Executive Computer Secretarial

Subject Introduction to PC, Windows, Ms Word, Ms Excel Ms Access, Ms Power Point, Office Procedure

Accounting Concepts and Typing

Duration 2 years

Award Diploma

Institution Sheppard Skill Training

Course Call Centre

Practical MTN 112 (Europ Assistance)

Award Certificate

WORKING EXPIRIENCE

Company Europ Assistance

Department MTN 112 Emergency

Position held Call Screener

Duties Handling inbound and outbound calls

Period 7 years

REFERENCES

Institution A.T Computer school

Contact person Mr Simon

Position Lecture

Contact number (011-***-****

Company Europ Assistance

Contact person Johannes Mothapo

Position Team leader

Contact number 076-***-****

TO WHOM IT MAY CONCERN

Please accept my letter of application for the advertised position I am currently working at Europ Assistance South Africa as an Emergency Consultant. My job is to deal with emergency calls, EMS, SAPS, FIRE/RESCUE, Sea/RESCUE, SNAKE CATCHERS and ROAD-SIDE assistance. Assisting clients by conferencing them to their relevant service providers mentioned above. My current job has helped me be able to work under pressure yet produce result with a friendly attitude. I’ve gained skills in customer service in how to deal with clients.

Taking me on board will be the best decision made, I’m a goal driven individual who believe in achieving as the way of evaluating success but most of all I am willing to learn. I always find it easy to comply with the rules and regulation of the company at any given time and situation. I shall be glad if my application is taken into consideration. I am looking forward to work with you.

Thank you for taking time to read my application letter Regards

Sakhiwe Mothibe

Contact this candidate