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Customer Service Professional Experience

Location:
Birmingham, Alabama, United States
Salary:
50,000
Posted:
January 09, 2018

Contact this candidate

*** ****** ****** • Trussville, AL *****205-***-**** • ac3y1x@r.postjobfree.com

MFREKE OBOT

Key Skills

Education

UNIVERSITY OF ALABAMA AT BIRMINGHAM BIRMINGHAM, AL Bachelor of Arts-Criminal Justice / Forensic Psychology Dec 2015 Professional Experience

UAB R.A.N.S.O.M BIRMINGHAM, AL

Regional Community Coordinator Dec 2014- Present

• Plan and coordinate student activities and development program

• Maintain the safety of all participants by ensuring adherence to policies and procedures

• Facilitate team building activities for student and team members

• Identify and secure funding through sponsorships to support development programs

• Oversee the development of mentor curriculum

• Conduct weekly consultations with program participants BOOSTERTHON BIRMINGHAM, AL

Program Assistance Jan 2015 – Jan 2016

• Assisted more than 60 schools to raise funds for improvement of education opportunities in Alabama

• Work collaboratively with educators, administrators and parents to develop fund raising strategies

• Devised different fund raising strategies

• Trained new hires on sales marketing, customer service, complaints and retention

• Forecast revenue growth

LIFETIME FITNESS VESTAVIA, AL

Facility Team Member Aug 2014 - Dec 2014

• Ensured positive customer experience by building relationships with member and providing excellent services JEFFERSON STATE COMMUNITY COLLEGE BIRMINGHAM, AL

Transcript Processor Jan 2011 - Dec 2013

• Assisted admissions department in preparing documentation and putting hold incomplete academic files

• Trained admissions advisors to satisfy enrollment expectations while meeting and exceeding personal goals

• Analytical data entry

• Maintain student private records

Community Involvement

• Lovelady Center

• UAB R.A.N.S.O.M Organization

• Restoration Academy Mentor

• Strong interpersonal, written and oral communication skills

• Non-profit program development

• Proven ability to learn, retain and apply new

information quickly

• Lived in England for 4 years

• Event Planning and logistics

• Experience using Salesforce software and CRM

• Digital Marketing, Data Mining and Fundraising

• Experience with cold calling



Contact this candidate