Customer Service Representative

Miranda Bryan

***** ********* **. ****** ******, CA 92553

Objective - To obtain a position that utilizes my skills and experience, and which offers diversity and challenge within a company that encourages the potential for professional growth.

Core Strengths - Strong organizational skills, Multitasking, Energetic work attitude, Quick learner, Telecommunication skills, Adaptive team player, Critical thinker, Time management.

Work Experience - Food Runner / Takeout Aug 2016 - July 2017 Bj’s Restaurant, San Diego / Moreno Valley, CA

Responsible for training new staff in food handling, hygiene, and safety procedures. Assisted kitchen staff with food preparation.Ensured that all guests received exceptional service. Duties included answering the phone, taking online orders, and helping customers decide what they’d like to eat. Making sure each customer gets satisfactory service when they pickup their food. I made sure they get their meals in an orderly manner, as well in a decent time frame.

Customer Service Representative Dec 2015 - Aug 2016 NPCC, La Mesa, CA.

Duties included calling dentist and doctor offices, letting them know about a conference that will be held in that area. Going over all the new information, in order to keep their offices in compliance with the new changes and regulations each year.

Caregiver Jan 2015 - Aug 2016 In-Home Supportive Services, Oceanside, CA.

Chart and record information and progression of the clients lack of ability to take care of themselves. Took client to doctors appointments, and ran errands. Did grocery shopping and chores around the house. As well as gave client their medications.

Customer Service Representative July 2014 - Jan 2015 AEGIS Communications, Killeen, TX.

Duties included helping customers get their medications for the best prices, under their plans. I was able to help the elderly and disabled, get the medications that was needed for them to stay an active member, and make their day.

Receiver Aug 2013 - Jan 2014 Lineage Logistics, Riverside, CA.

Unloaded, picked, staged and loaded products for shipping and receiving. Received incoming shipments, and reviewed contents against purchase order for accuracy. Rotated stock by code and receiving date. Transported goods from racks and shelves with an electric pallet jack. I helped receive trucks quickly and efficiently.

Cashier / Customer Service July 2011 - Jan 2012 Toys R Us, Harker Heights, TX.

Helped customers with their purchases by providing excellent customer service. Maintained a clean and safe work environment.

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