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Customer Service Microsoft Office

Littleton, Colorado, United States
January 07, 2018

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Graduate student aspiring to enter into the technology field as a Help Desk or Network Support Specialist.

CompTIA Certified A+, Network+ technician.

Focused on PC repair, Network Implementation and Network Design LAN/WAN/VLAN

Routers, Switches, and Hubs



Internet Protocol



Object Oriented Programming

Windows XP, 7, Vista

Microsoft Office Suite: Word, Excel,

PowerPoint, Access


DeVry University (graduate 10/2014) Graduation Date in October 2014 Bachelor of Science Degree in Technical Management – GPA: 3.68 New Horizons 11/2012 –02/2014

Certification training for A+, Network+, Security+ and Cisco Certified Network Associate Technician Community College of Aurora 09/2011 – 05/2013

Computer networking and computer information science courses. A+, network +, Microsoft Word. Security+ and security forensics. Cisco Academy Curriculum.


United States Postal Service, Casual Postal Mail Handler Nov. ’99 – 2004 Work as a mail handler and handler of parcel containers and cargo removal of mail.

Sort mail by zip code scanner for temporary mail rush during Christmas – spring rush periods. Sears Outlet. Merchandise processor Nov. 15 – present

Shipping/receiving of merchandise for inventory control

Display and build company merchandise for customer viewing.

Assist in customer service with sales and repair.

Delivery of customers merchandise for shipment.

Warehouse inventory/control and maintenance.

Obermeyer Sports LTD., Material Handler Seasonal employee Jun. 04 – Jan. 15

Operated forklift and served as warehouse/inventory clerk.

Pulled orders and performed all shipping and receiving functions

Packed and shipped products to contracted accounts.

Trained new employees and evaluated performance

Coors Brewery, Keg Productions Mar. ’98 – Oct. ‘02

Performed Keg production/assembly in party-ball, bottle lines and can lines.

Loaded and unloaded railcar and trailer.

Produced beer.

United States Government Census, Census Enumerator Aug. ’89 – Jan. ‘99

Canvassed from various zip codes counting household occupants. Steiner Corporation, Route Driver/Sales Representative Apr. ’89 – Oct. ‘97

Delivered and picked up linen and paper products to and from existing accounts.

Made presentations of new products to new accounts and performed customer service.

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