Receptionist /switchboard operator,clerical,mail,and mail machine,wa
Resume:
Mary F. McLaren
***Brunswick Rd
Objective
To obtain a customer service position where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities. Employment Highlights
Customer Service
Dendro, Co. - Chicago, IL
06/2008 - Current
Work from home position
Assist customers via telephone and electronically with purchases, returns, basic technical support
Answer telephone inquiries from customers regarding the status of orders and other issues.
Respond to customer service “tickets” regarding compliments and complaints
Record details of inquiries, comments, and complaints. Also, record details of actions taken.
Online Customer Service rating of 100% positive
Housekeeping
Cannon Place Suites - Troy, NY
02/2008 - 02/2012
Independant housekeeper for luxury suite apartments
Maintained daily living environments for 30+ units
Sweep, mop, scrub, dust, wax and polish furniture, windows, floors, walls, furnishings, equipment, and hardware.
Assisted with guest check-in/check-out
Personal Assistant
JS Direct, Inc. - Troy, NY
05/2001 - 02/2008
Care for three children and assist sick mother in daily tasks
Take children on educational outings and field trips.
Create and carry out daily schedules that meet the physical and emotional needs of the children.
Keep detailed daily diary of activities. .
Record any problems that occur during the week and report situations that need to be addressed by the parents.
Oversee playtime and schedule activities to ensure proper development of social interaction with other children.
Effectively handle interventions between children when disagreements arise Education:
Paralegal Studies
Mildred Elley - Albany, NY
Mary F. McLaren
160Brunswick 518 ******************@*****.***
REFERENCES
Serge Podrez
Dendro, Co - Owner
Jacqui Russo
Colleague
Tara Podrez
Dendro, Co - Colleague
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