Sales Microsoft Office

DEEP PATEL Phone: 216-***-****

Email: *****.****@***********.***.***

Address: **** ********** *****, *********, ** 44087 Education

THE OHIO STATE UNIVERSITY – Fisher College of Business – Columbus, OH Expected December 2018 Bachelor of Business Administration, Finance

3.863/4.0, Dean’s List

STUDY ABROAD – Doing Business in Mexico May 2015

Conducted case study for the city of San Miguel, marketing presentation to attract a younger demographic Work Experience

BENTLEY SYSTEMS INTERNATIONAL LTD. – Dublin, Ireland June – July 2017 Credit & Collections Intern

● Managed and maintained accounts totaling a policy reserve of $1,304,160.19

● Worked with 67 accounts in many different countries in the regions of BENELUX and the Middle East

● Regularly updated accounts using systems such as CRM, SAP, and Excel

● Placed phone calls and emailed customers to confirm information on invoices as well as payment dates

● Resolved various issues with customers by working with other teams to handle mistakes and dispute cases

● Managed the inbox for the entire team of Credit & Collections

● Created and presented a project of how the team can make and track their KPI’s more efficiently to meet goals A&M FOOD MART – South Euclid, OH December 2014 – May 2017 Retail Sales Associate

● Greet 300+ customers and determine their needs and wants

● Interact with other employees in order to gain superior store knowledge

● Aid with stocking inventory and organizing 200+ products around the store to help boost sales EMERY FOOD MART– Warrensville Heights, OH July 2012- December – May 2017 Retail Sales Associate

● Answer customers concerns and questions

● Assist in display of merchandise

● Utilize various selling techniques to increase store sales as much as possible Involvement

NATIONAL SOCIETY OF COLLEGIATE SCHOLARS– Columbus, OH Present FINANCE CLUB – The University of Cincinnati August 2014 – May 2016 Member

● Build relationships and extend network with students and employees in finance positions

● Gain more insight from many business leaders from successful organizations to learn more about the financial world ASIAN AMERICAN ASSOCIATION– The University of Cincinnati August 2014 – May 2016 Member

● Advocate cultural diversity by participating in many different events to celebrate and learn more about various religions and cultures

GRANGE VILLAGE RETIREMENT – Twinsburg, OH May 2013 – December 2013 Volunteer

● Comfort 45+ elderly residents with daily living

Skills

LANGUAGES: Conversational in Gujarati

COMPUTER: Microsoft Office: (Word, PowerPoint, Excel, Access)

Contact this candidate