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Project Manager Management

Lake Worth, Florida, United States
January 05, 2018

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Wellington, ****

Dear sirs,

I hope this letter finds you well. My name is Oscar Neuville and I am sending this application letter to let you know about my interest in the available position you are offering. Please accept this letter and my resume as an introduction to my skills and background.

I started my career working as an IT Consultant in software development and other technology-related areas for several years, which gave me experience in the whole Software Development Life Cycle. For the last 12 years, I have played different roles such as Business Analyst, Product Owner, Scrum Master and Project Manager in a corporate group with 400 employees in 10 offices across Venezuela, and operations in Colombia, Panama, and Ecuador, and in a 250 rooms five-stars hotel, using Waterfall and Agile/Scrum frameworks to deliver quality applications and programs for both, front and back-office operations.

My IT Project Management background gives me strong technical, administrative, and managerial skills, as I have managed more than 40 software development, implementation, hardware, and processes projects, often more than one project at a time, supervising teams of people in the office and remotely, using proven motivational and coaching strategies, consistently delivering solutions on time, on budget, meeting or exceeding expectations.

I'm the kind of servant leader who rolls up his sleeves and gets involved (from planning, gathering information, designing, testing, obstacle removing, conflict solving, supervision, to final delivery), leads by example, gets his hands dirty, and does whatever it takes to get the job done.

I am a Green Card holder, so I can legally work in all US without sponsorship. I speak English and Spanish and I currently live in Wellington, Florida, but I can easily relocate immediately if needed. Besides my resume, I can send you some certifications for your review.

If you think I could be a suitable candidate, feel free to contact me when it is most convenient to arrange a meeting personally or via Skype.

Finally, I want to thank you in advance for use some of your valuable time to review my application, and for taking me into consideration.

Best regards,

Oscar Neuville Suárez

Phone: 561-***-****


Oscar Neuville

2216 Widener Terrace, Wellington, FL 33414

Phone: 561-***-****




Highly experienced project manager with demonstrated expertise in web systems and mobile applications development. Proficient in Waterfall and Agile/Scrum frameworks, effective coordination of resources, teams and stakeholders motivation, building relationships based on servant leadership, ethics, vocation of service, innovation, respect, professionalism, and sensitivity.


Bachelor’s Degree - Systems Engineering / Computer Science

Universidad Metropolitana


IT Project Management - Vsoft Learning Institute

Manager as a Coach - Centro de Neuropsicoterapia

ITIL Foundations V3 - Institute of Technology and Processes Spain

VMWare Virtual Infrastructure vSphere 4.1 - VMWare


Software development lifecycle (SDLC)

Agile / Scrum / Waterfall

Database design (RDBMS)

System migrations/integrations (ETL)


Cost-benefit analysis

Project planning, scheduling, and tracking

SQL, MySql, PostgreSQL

Microsoft Excel (advanced)

Microsoft Project (advanced)

Microsoft Visio (advanced)

Client relations building

Business & IT planning

Vendor management

Analytical thinking


English – Fluent

Spanish – Native language


Makler Group

IT Project Manager / Business Analyst

Caracas, Venezuela - 03/2009 – 06/2017

Developed detailed project plan, using MS Project, including scope definition, tasks, resource requirements, schedules, budget, and deliverables for 17 small, medium, and large software development and implementation projects assigned.

Led project teams of up to 20 in-house or remote developers through confidence, and influence as a servant leader who rolls up his sleeves and gets involved, leads by example and does whatever it takes to get the job done.

Interacted with stakeholders to elicit, gather and document requirements, created process flow diagrams for analyzed business processes with MS Visio, wrote user stories based on requests and supplemental specifications, proposed process improvement.

Designed automated solutions, user interfaces (UI), and relational databases, data migration, user acceptance testing, deployment, and go-live support for back-office systems, such as billing, account receivables, account payables, payroll, accounting, and front office systems like quotes, policies, and claims.

Performed systems integration analysis to identify and recommend technology solutions through creative 'out of the box' thinking, and worked closely with Infrastructure engineering to ensure pre-requisites are ready for Implementation.

Acted as a liaison, intermediary and translator between stakeholders and IT team to identify functional and technical requirements effectively.

Continuously monitored overall project performance, budget, resource capacity, and project deliverables and adjusted work as appropriate to be able to complete planned activities without delays and no increase in costs.

Coordinated activities and facilitated meetings among project cross-functional team members, vendors, and clients to meet project objectives with quality, on-schedule and within budget constraints.

Recognized risks and conflicts when occurred, identified its sources and effects, and accomplished resolutions at the lowest level necessary, using good judgment on escalation, collaborating to achieve a win/win solution with the end goal in mind.

Established and executed a communication plan to report the progress of the project at different management levels, receive feedback from project stakeholders and team members on an ongoing basis as needed for success.

Software Development and Implementation Projects

2017 - Prisma Self-Administered Health Plans System

2016 - Makler Web Query System

2015 - Makro Claims Management System

2015 - Telefonica-Movistar Health Insurance System

2014 - Prisma Personnel Evaluation System - Waterfall

2013 - Prisma Insurance Brokerage System

2012 - Makler Administradora website

Software Implementation Projects

2016 - Service Desk User Support System

2015 - OpenKM Digitization System

2013 - Alfresco Digitization and Document Management System

2012 - Infocent Personnel Management System

2011 - Avaya Call Recording System

2010 - Asiste Health Plans Management System

2009 - Asiste Insurance Brokerage System

2009 - Galac Payroll System

2009 - Medisoftware Medical Appointment Control System

San Miguel Hotel and Golf Club

IT Project Manager

Maturin, Venezuela - 01/2005 – 02/2009

Designed all the hotel’s technology.

Managed and coordinated projects overseeing staff, vendors and contractors that were involved in the installation of the data center, wired and wireless network, internet service, security cameras, access control systems, music systems, and cable tv.

Analyzed, compared, contracted, and coordinated the third-party software deployment for hotel administration and restaurants operation.


IT Consultant

Caracas, Venezuela - 01/2002 – 12/2004

Developed software for hotels, schools, hospitals, restaurants, factories, construction companies, security companies, accounting firms, law firms, cinema producer, schools, and retailers.

Provided assistance and advice with technical issues, installed networks, revised existing systems and suggest improvements, sold and repaired computers, and configured networks.

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