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Customer Service Accounting

Las Vegas, Nevada, United States
January 07, 2018

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Leticia Garcia Guzik

**** ******** ****** ***.

Las Vegas, NV 89129


Tel # 702-***-****

Objective: To be a part of the growth process of the company and to fully utilize my

excellent accounting, management, and customer service skills for its success.


Bachelor of Arts-Major in business administration-University of Wisconsin, Stevens Point

Master in Business Administration – MBA

Certified Public Accountant

Bachelor of Science and Commerce – Major in Accounting-Philippines School of Business

Administration & passed the gov’t civil service eligibility in NV, Wisconsin, and Philippines


Excellent skills in corporate financial statements analysis, inter-company accounts analysis and reconciliations, accounts receivable, accounts payables, payroll, taxes, bank reconciliation and general ledger accounts reconciliation, full-charge bookkeeping, management and supervision, and written and verbal communication, cash handling, adding machine, & calculator

Problem solving: Employees, customers, and vendors disputes

Computer skills: Quick Book, Peachtree, Profiler, Tax Wise, Professional Tax System, Excel, Word, and AARP Pay Manager (Payroll software) ETS (Enrollee Tracking System)


AARP Foundation Work Search

Address: 5450 W Sahara Ave. Suite 340

Las Vegas, NV 89146

May 2012 to Present

Position: Payroll Specialist

Duties & Responsibilities

Payroll: Excellent customers service to more or less 150 participants, audit and approve more or less 140 timesheets, assure that all participants are paid on time, input direct deposits of participants in the system, prepare replacement checks for participants who lost their checks in the mail, enter the newly hired and exited participants to ETS (Enrollee tracking System),

Assistant safety specialist: Visits all host agencies of AARP (20) once a year to secure the safety of all participants of AARP

Heap’s Rental Property

572 Casa Grande Circle

Mesquite, NV 89027

January 2003 – April 2012

Position: Accounting Manager/Full charge bookkeeper

Duties and Responsibilities

Accounts payable, accounts receivable, bank reconciliation, general ledger accounts

reconciliations, journal entries, adjusting entries, closing entries, sales tax, financial

statements analysis, and income tax preparation for the company

Managed the rental properties of Mr. Heap in 3 different states

H&R Block

4300 Meadows Mall

Las Vegas, NV 89107

January 2011 – April 2012

Position: Tax Professional

Income tax preparation, customer service: answer phone and answer clients tax questions, call and invite clients to file their income tax returns to H & R Block to increase the revenue of the


Jackson Hewitt Tax Service of America

Address: 4355 Grand Canyon Dr., Las Vegas, NV 89147

January 2003 - April 2009

Position: Tax Preparer

Duties and Responsibilities: Income tax preparation

Interior Images, LLC

Address: 2000 Bay Hill Drive, Las Vegas, NV 89117

April 2006 to October 2008

Position: Accountant/Auditor/Full Charge Bookkeeper

Duties and Responsibilities

In charge of all accounting aspects: Accounts receivables, accounts payables,

payroll, taxes, bank reconciliation, general ledger accounts reconciliation, financial

statements and budget preparations and analysis.

Las Vegas College

Address: 170 N. Stephanie, Henderson, NV 89074

July 2004 – July 2006

Position: Accounting Instructor

Duties and Responsibilities

Taught various accounting subjects: Principles of Accounting 1 and 2, Financial

statements Analysis, Computerized Accounting (Peachtree), Payroll, Income Tax, and Corporate Accounting

Awards and Recognitions:

Graduated as Valedictorian at Arellano High School, Manila, Philippines

Outstanding tax preparer, Jackson Hewitt, from January 2003 to April 2009

Outstanding Accountant- Philippines Tax Information Research Center

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