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Construction and Facilities Manager

Thousand Oaks, California, United States
January 07, 2018

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Resume Christopher Ward

Christopher Ward

**** *. ******** ****, **** B,

Westlake Village, CA 91361

Phone/Text: 805-***-**** (cell)



Over 15 years of facilities management, construction management, staff & vendor management, experience working in a complex, highly regulated, international firm. Directly responsible for delivery of over 179 tenant improvement & remodel, data center, maintenance, and heavy infrastructure projects

($US 430M+ value). Experienced at leveraging and managing outsourced partners and 3rd party consultants to deliver overall results. Additional expertise in the following areas:

• Developing cost savings initiatives

• Internal client liaison & satisfaction

• Developing & enforcing vendor SLA and KPIs

• On-time, on-budget, quality project delivery

• Space design & maintenance management

• Capital plan, budgeting, P&L management

• Presentation CEO & multiple stakeholders for



MORGAN STANLEY 1997 - 2017

General Manager, N. America Centers of Excellence Executive Director 2015 - 2017 Baltimore, MD

Representative for the site for interaction with city and state governments with regard to incentives management and reporting, tax issues, feedback for city & state programs, etc. for 3 sites: Baltimore, MD, South Jordan, Utah, and Columbus, Ohio. Site responsibilities included:

• Oversight of space expansion

• Transportation & parking analysis

• Review of site selection

• Expedite tenant fit out of priority groups

• Monitor local space risk issues

Corporate Services, Real Estate, & Facilities Head Executive Director 2004 - 2015 Tokyo, Japan

Led the Corporate Services, Corporate Real Estate, & Facilities departments during a time of drastic change, natural disasters, and corporate integration serving a firm population of 1100 - 2800 heads. I achieved continual promotion over time within the CS department. Additional CS responsibilities I managed included Amenities Services, Facilities Help Desk, Travel Services, Firm-wide Sourcing, Mail / Printing Services, Physical Security, and Firm Business Continuity Planning. Major Project Delivery Experience:

• 23 New Office Tenant Improvement projects, 625K SQF, $US 208M value

• 22 Data Center projects, 105K SQF of white space, $US 143M value

• 90 Tenant remodel projects, 600K SQF, $US 55M value Major Highlights:

• Led & managed 2014 Tokyo LEED certified HQ build & move, $US140M value. I led site selection process, led internal client liaison and approvals, assisted design review, led budget creation, led internal steering committee, and managed the project team. pg1

Resume Christopher Ward

• Led & managed 2009 Kawasaki Data Center completion, Tier 4 standard, $US 110M value. I led lease negotiation and liaised between all internal and external stakeholders.

• Led & managed 2004 tenant construction of secondary office / disaster recovery center consisting of 500 seats, 400 cabinet data center, trading desks, and training space, etc. in a base isolated structure. Project value $US 24M.

• 2007 Infrastructure upgrade, replacement of uninterruptible battery supply and generator support in live working environment. $US 14M value.

• 2006 - 2012 I led all Firm tenant restoration / landlord return projects, 90K SQF, $US 4M value.

• 2005 I led the lease renewal revision which accomplished substantial cost reductions in exchange for continued occupancy. Landlord’s energy charges halved. Rent reduced 30%, $US 100M savings over life of lease.

• Modernized maintenance vendor procedures and program, brought up to global standards.

• 2011 Tokyo March disaster recovery leadership. I partnered with CEO and CAO to provide quick response for the firm and staff in response to this disaster, kept calm and order amongst staff despite radiation fears, multiple earthquakes, etc. OTHER RELEVANT EXPERIENCE

Corporate Facilities Manager - 4 years

General Contractor Project Management: Pankow Builders Hawaii 1990 - 1992, Schal Bovis Tokyo 1996 Landscape Foreman - 3 years


California State University, Long Beach BS Construction Engineering and Management, Graduated Cum Laude in class of 1990. Upheld 3.8 GPA in Major. Minored in English Creative Writing

(unfinished). Awarded Fluor Daniel Scholarship for academic excellence under heavy course load. SKILLS

General office software tools: Excel, Word, Powerpoint Specialized software tools: Everbridge (business continuity / disaster recovery), Manhattan (leases, project management), Metasys (building management), and other tracking & project software proprietary to Morgan Stanley

Language Skills: English (native), Japanese language ability pg2

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