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Customer Service Data Entry

Location:
Chester, Pennsylvania, United States
Salary:
Open
Posted:
January 04, 2018

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KRYSTAL SINGLETON

ac3wst@r.postjobfree.com

856-***-****

SUMMARY

I am a highly detail oriented professional, with extensive experience in offering excellent customer service and clerical support.

My proficient call center duties include, handling high volume inbound/outbound calls; (100 - 200+ calls per day) to service customer inquiries with speed accuracy and efficiency.

As an experienced insurance biller and collector, I am well versed in data entry and proficient Microsoft Word, Excel, Internet, searching and reporting.

I am a great team player, with excellent communication, analytical, written and presentation skills. I am also highly adaptable with the ability to multi-task, work on a flexible schedule, and work independently with minimal supervision handling multiple workloads.

TECHNICAL SKILLS

Data Entry, Microsoft word, work excel, and Insurance Claims eligibility, call center, collections, CPR certified, Fire Safety Training, Administer Medication certified, SCM training

EDUCATION

• High School Diploma - Chester High School 2000-2004

• BS in Health Service Administration – Strayer University – 2010 - current

PROFESSIONAL EXPERIENCE

The Keystone Center

January 2017- current

Unit Secretary/ Nursing Department

Maintenance of medical records on the unit

Filing

Ordering supplies

Arranging off campus doctors appointments and diagnostic tests

Interface on a regular basis with physicians, nurses, patients, admissions and clinical staff

Works under the direct supervision of the Charge Nurse/ Director of Nursing

Family Financial

Feb 2016 to current

Teller

Check Cashing

Verify Employment

Deposit Checks to Bank

Count safe daily

Bill pay

Western Union

Fax, copy etc

Daily Documentation

Customer Service Rep

Devereux Foundation, Devon, PA June 2014 – Feb 2015

Direct Support Professional

•Perform care giver duties

•Administer medication

•Complete documentation on daily activities

•Clean, bathe clients, prepare meals, laundry

•Create community activities, assist with doctor’s appt.

•Teach and prepare my clients for independent living.

•Performed data entry duties

Davita Berwyn, PA April 2012- Jan 31 2013

Admissions Specialist

•Verify medical benefits

•In/out bound call center

•Dialysis patient coordinator

•Obtain medical records

Children& Adults Disability Educational Services November 2010- March 2012

•Perform care giver duties

•Administer medication

•Complete documentation on daily activities

•Clean, bathe clients, prepare meals, laundry

•Create community activities, assist with doctor’s appt.

•Teach and prepare my clients for independent living.

•Performed data entry duties

Elwyn Inc. CLA Division (PRN) May 2007 – October 2010

Care Giver

•Perform care giver duties

•Administer medication

•Complete documentation on daily activities

•Clean, bathe clients, prepare meals, laundry

•Create community activities, assist with doctor’s appt.

•Teach and prepare my clients for independent living.

RTI March 2008 – August 2008 Insurance Representative

•Processed emergency insurance billing

•Collected insurance information from clients/customers

•Verified insurance information

•Provided excellent customer service

•Performed data entry duties

Tel Star Communications (COMCAST Cable) January 2003 – April 2006

CSR / Telemarketer

•Performed call center duties and handled inbound & outbound calls (100+ calls per calls per day)

•Called out to current customer and informed them about latest promos and updates on the subscription, etc.

•Performed telemarketing and collections

•Provided excellent customer service

•Performed data entry duties



Contact this candidate