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Customer Service Representative

Toronto, Ontario, Canada
January 04, 2018

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Suite *** / **** Bough Beeches Blvd, Mississauga, Ontario L4W 4A1, Canada

Cell: 647-***-**** / 647-***-****


Looking for an opening as an Administrative Assistant in a reputed Organization with a view to use my wide experience to collaborate my experience and strong ethics to support the organization’s goals and strategies.


Focused Professional with over eighteen years of experience.

Excellent communication and supervision skills.

Exceptional analytical skills, problem-solving skills, prompt decision-making capacity.

Ability to work in a team and contribute to organizational goals.


Bachelor in Construction Engineering, B. Eng. University of Mumbai, India

Diploma in Computerized Accounting Academy of Learning, Toronto, ON

Primavera P6 Toronto ON, Canada.


Live Exchange - Toronto, Canada - Customer Service Representative Dec 2016 - Present

inbound calls for customer service call center and processed orders.

Dufferin Construction Company - Oakville, Canada - Junior Accounts Administrator

Aug 2015 - Dec 2015

Worked in the Accounts Payables Department and took care of the Payables.

Nasiruddin Engineering Limited - Mississauga, Canada- Project Coordinator

June 2009 – Jan 2015

●Monitored and maintained Subcontract Document Control.

●Business Development / Marketing.

●Assisted the President / Vice President in Bidding, Negotiation and Contracts Award.

●Assisted the Field Operations Manager in Scheduling Resources.

●Ensured Vendor invoices were recorded properly and were reconciled to related Purchase Orders.

●Ensured outstanding balances from previous Vendor invoices had been paid/are in process.

●Verified payments and followed up with Vendors and/or Internal Departments regarding outstanding invoices.

●Project administration, document management, document control, organizational process assets.

Contract Exchange / SaskTel - Toronto, Canada - Customer Service Representative

Jan 2006- May 2009

Worked as customer service representative virtually from home Office.

Mavin Group of Companies - Aurangabad, India - Project / Estimation Engineer

June 1998 - Sept 2002

●Estimated costs for the entire projects.

●Evaluated tenders and procured materials as per requirement.

●Programmed, monthly stock statements and procurement reports.

●Co-ordination with various departments for succeeding activities..

Kalpataru Construction Overseas Pvt. Ltd. - Mumbai, India - Project Engineer

Sept 1995 - May 1998

●Prepared Cost Estimates for the project.

●Project construction management, coordination with client’s staff.

●Prepared and monitored construction schedules & progress reports.

●Prepared invoices, variation orders, and claims.

Lokhandwala Group of Companies Ltd.- Mumbai, India - Quality Assurance Engineer

Oct 1991 - April 1995

●Coordinated, scheduled and supervised activities of engineers.

●Dealt with variation orders, claims, and prepared invoices.

●Requisitioned materials and supplies for various projects.

●Preparation of progress reports for employers and consultants.


Proficient in Microsoft Word, Excel


Attended the 35 hours of PMP training.


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