Customer Service Human Resource
Resume:
MS Asanda Xoliswa Rini
Code ** Drivers License
No 4 Abromowitz street,Brakpan
EDUCATION
Bcom in Human Resource Management
Completed Courses
Economics 1A & 1B
Financial Accounting Principles,Concept,& Process
Financial Accounting Reporting
Psychological Process in Work Context
Personality in Work Context
Individual Labour Law
Business Management 1A & 1B
Labour Law 2
Management 2
2010 UNISA
National Certificate - Programme in Human Resource Management
Courses
The Human Resource Function
Labour Relations
Training and Development
Human Relations
2007 HUMANA PEOPLE TO PEOPLE COMPUTER CENTRE
. Basic and Advanced Computer Courses with these computer Skills:
Ms Word, MS Excel, MS PowerPoint, Speed Typing & Publisher.
2000 MSOBOMVU HIGH SCHOOL
. MATRICULATED in 2002 with
English, Xhosa, Mathematics,
Accounting, Economics, & Business Economics.
WORK –EXPERIENCE
2009-2010: CORICRAFT SALES RECEPTIONIST
Responsibilities : To assist the Retail Showroom in the front end of the capturing sales orders, Banking and General Administration with exceptional customer service and
utilizing my skills to assist in the growth of the business.
2010-Present: CORICRAFT- SALES CONSULTANT & KEYHOLDER
- To sell and maximise the growth of the business within
a Retail Showroom environment selling quality furniture items.
- To ensure that all customers are receiving service
of the highest quality and standards.
- Facilitate in sales of Coricraft Merchandise
- Maintenance of existing orders
- Assist customers where problems occurred
- Maintaining showroom to Coricraft standards
-To ensure that each and every person I deal with
is treated with trust and respect and that all
parties in the Coricraft business feel comfortable
working and communicating with me.
2008-2009: Salon Coordinator
. Mapawu Hair: Reception Duties (answering calls & taking appointment).
. Welcoming Clients and doing Admin Work.
. Managing Staff, Allocating Clients to Stylists & Marketing our Business.
. Basic Human Resource duties: e.g. Hiring, Salaries, Drafting Contract for
Staff and informing them about their sick leave & off days.
2007-2008: HUMANA PEOPLE TO PEOPLE COMPUTER CENTRE
. Volunteer Work: Secretarial Duties, Data Capturing, Registering new
Students, Updating Database Classes, Giving Information about the centre
Computer Courses.
2002-2003: GAME
. Cashier, giving clients good customer service, till point work & Cash-up.
REFERENCES
1. Ms Milly Mahani – Manager @ Coricraft- 011-***-****
2. Mr M Ngcongo-Owner @ Mapawu Hair-086*-***-***
3. Ms Alinah Sibanda-Supervisor @ Humana People 073-***-****
4. Ms Doris Dikgale-Supervisor @ Game 011-***-****
CURRICULUM VITAE
OF
MS ASANDA RINI
Motivational Letter
I consider myself to be a responsible, highly motivated, hardworking, ambitious and punctual, a good team player and reliable person with the ability to adapt quickly to any situation. I mix easily and develop strong and cordial relations with others. Work under pressure and deliver quality performance. I can also move from an independent position to a cooperative one vice versa in response to the demand of the situation. As I am by nature a perfectionist, I am eager to learn and develop myself. I enjoy working with people, sharing ideas and talents. I believe my interpersonal skills are excellent, therefore I thrive on team spirit. My objection in life is to acquire the knowledge of learning and appreciating the talent and excellence radiating from others thus perfecting and challenging myself to go the extra mile. I value a high set of moral and values and enjoy the differences and uniqueness in people.
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