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Customer Service Health Care

Dayton, Ohio, United States
January 05, 2018

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Barbara Mays

**** ****. **** **. ***. *** Euclid, Ohio 44102 Phone: 216-***-****



To obtain a position utilizing my skills and training with the ability to provide direct services in an effective manner and increase customer satisfaction.


Over 15 years of experience in the Environmental/ Hospitality services industry

Ability to work independently to assist with meeting team deadlines

Accuracy and attention to detail

Ability to lift up to 75 lbs.

Excellent Customer Service Skills

Fast learner, ability to work in a team

Reliable and flexible, with the ability to work well under pressure



Minute Man, Cleveland, Ohio June 2017/Temporary

Highly skilled in cleaning rooms, lobbies and other interior and outside areas

Competent at replenishing cleaning supplies and paper products in rest rooms

Track record of maintaining rooms in a clean and presentable fashion

Maintained the overall condition of the assigned areas

Laundry Attendant

Hilton Domestic Operating, Cleveland, Ohio March 2016/ December 2016

Organized linen carts for washing and drying

Oversaw various laundry projects as necessary

Cleaned laundry equipment and work areas on a regular basis

Maintained task records and time sheets for submission to supervisor

Project Clean

New Management Inc., Cleveland, Ohio March 2002/ August 2013

Empty, clean all waste containers

Hand dust and wipe clean all workplace furnishings

Damp wipe and buff all glass furniture

Remove waste paper and garbage from the building to designated area


El Barrio/The Centers, Cleveland, Ohio Present

Hospitality Training Program

Heart to Heart Health Care Center, Cleveland, Ohio 2013

Certificate of Completion

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