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Manager Project

Norcross, Georgia, United States
January 05, 2018

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Senior IT Program/Project Manager

Atlanta Georgia

Mobile 216-***-****


IT Manager with deep experience managing large scale ERP, Business Intelligence and Custom implementations while also adding value as an engagement manager. Comfortable In both structured and non-structured project methodology environments, and is able to determine the appropriate amount of project structure for each situation in order to successfully deliver a project. Solid documentation and process skills and developed repeatable implementation processes in the past. Available on short notice, and will add value immediately in a consulting or permanent role.

Directs and Manages the implementation and maintenance of ERP, Business Intelligence (BI), COTS, MDM and Custom IT Applications.

Process and Technical Direction.

Directs and Manages the Transition of Hardware, Software, Applications, all Infrastructure Components i. e. licenses, security, legal etc…

Directs and Manages Applications, Infrastructure, Database, Operating System Upgrades and Installations.

Plans, Manages, Leads, Directs Information Technology Implementations, Deployments, Cutover/Releases, Conversions, Integrations, Migrations/Transitions, Upgrades, Change Management, Transition and Support

Global Templates and Roll Outs. Americas, EMEA and APAC. ERP Integration and Transition.

Delivers Enterprise Class and Mission Critical Applications.

Provides project updates to Senior Management, Steering Committee and Performs Executive Presentations.

Follows PMBOK and ITIL guidelines.

DevOps – Development, Operations and Quality Assurance.

On site and Offshore management of development and support.

Functional Experience: Project Management, SDLC, Waterfall, Agile/Scrum, Stakeholder Engagement, Business Analysis, System Implementation, System Integration, Data Analysis, Data Integration, Data Migration, Data Cleansing, ERP, Business Intelligence, EDI.

Full life cycle Information Technology experience – end to end implementation, from Blueprint to Project Close and Production Support.

Directs and Manages all aspects of the SDLC – Planning, Analysis, Design, Construction, Testing, Data Migration, Production Cutover/Release and Post Go-live Support.

Builds positive relationships with the business community and interfaces with the Project Management Office (PMO).

Excellent verbal and written communication skills.

Onshore and Offshore Management of Development and Support.

Systems/Tools: SAP, Business Objects, HANA, IBM Mainframe, Microsoft Project, Microsoft Visio, Microsoft Office Suite. SharePoint, CA-PPM (Clarity), HP-PPM, SQL - Oracle/DB2, IBM DataStage (Ascential).

Managerial Skills:

Program/Project Direction and Management.

Project Plans and Project Schedules.

Manage Scope, Costs and Time.

Manage Deliverables.

Manage Risks and Issues.

Manage Client and Stakeholder Expectations.

Perform Project Performance Tracking.

PMO - HP and Clarity PPM.


Master of Business Administration, Specialization: Project Management, December 2011

Walden University, Minneapolis, MN.

Bachelor of Science Business Administration, Major: Information Systems, June 2009

Walden University, Minneapolis, MN.

Computer Science Studies, 1998 – 2000

Cleveland State University, Cleveland, OH.


SAP HANA Academy – Dallas, TX, 2014

SAP HANA Studio/Modeling.

SAP HANA Studio Lab

SAP Solution Academy – San Francisco, 2007

SAP NetWeaver Enterprise Portal

SAP Solution Academy – Atlanta, GA, 2005

SAP Business Information Warehouse (BW) - Data Warehousing.

SAP Business Intelligence (BI) – Reporting.

SAP Partner Academy – Calgary, Alberta, CN, 2000

SAP R/3 (ECC) ABAP/4 Certification.


PMP Certification – Chaska, MN, April 2013.

IBM: DB2 Database Developer certification.

IBM: CICS Developer certification.

IBM COBOL Developer Expert Level.

Sterling Commerce: Gentran EDI certification.

Computer Associates: Masterpiece Enterprise certification.


Skills and Technologies

Business Intelligence Front End (BEx/Portal).

Business Warehouse Back End.

Business Objects (BOBJ).

Dashboards, KPIs, Metrics.

HANA Studio – Modeling, BW on HANA, HANA S/4.


Processes: OTC/O2C, RTR/R2R, RTC/R2C, Logistics (LES/ILS).


Implementation and customization.

Data migration and conversion.

Systems Integration.

Held positions of Program Manager, Project Manager, Interim Director, Team Leader, Developer, Programmer/Analyst, Systems Analyst, Systems Consultant, and Technical Trainer.

Ascential DataStage (IBM) ETL Tool.

Other Languages and Databases: MVS, COBOL, RPG III/IV, Assembler, CICS, DB2, QMF, VSAM, IMS DB, IDMS, TSO, ISPF, JCL, IDCAMS, UNIX, SAS, Oracle, SQL/SQR, MQSeries, SAS, Easytrieve, PanAPT, Librarian, Endeaver and File Aid.


CNS-Partners, Salem, NH January 2017 – November 2017

Program Manager Technology – Infrastructure and Applications

Industry: Information Technology and Managed Services – Forestry/Paper/Packaging

Managed the delivery of Custom Cloud Based Customer and Vendor Solutions. Supply Chain and eCommerce.

SAP ERP/HANA/BW on the backend.

Scrum Master - Agile/Scrum Development Methodology with JIRA and SharePoint tools on the front end.

Initial Project Steps – Business Case, SOW, Project Charter, Scope, Objectives, Project Management Plan, and set Stakeholder Expectations.

Managed Landscape and Architecture Selection Process.

Implementation of DevOps.

Performed and Managed Business Impact Analysis with Customer Deployment teams consisting of multiple Business Process Owners (BPOs) covering Finance, Materials Management, Sales and Delivery, Warehouse Management, Vendor and Customer Portals.

Software, Database and Infrastructure (Platform) Selection.

Managed Technical Teams: JAVA, Javascript, XHTML, AJAX, Ruby, MySQL.

Issue Management using ServiceNow

Project management using MS Project.

Execute and Manage Proof of Concept (POC).

Graphic Packaging International, Atlanta, GA April 2016 – June 2016

Senior Project Manager

Industry: Paper and Packaging Products

Temporary Project Manager for Tech Mahindra.

Waterfall Methodology.

SAP upgrades. Technical and Functional.

Managed upgrade from SAP ECC5 to SAP ECC6/EHP7.


Materials including Production Planning (PP) BOMs Routings, Work Centers and Equipment Arrangement.

Integration Points with third party software products.

Prepare and maintain detailed project plan, schedules, task plans by teams using MS Project and HP-PPM.

Onshore and Offshore model.

Managed all project phases.

Project status reporting of budget, variance and forecast.

Project documentation maintained on SharePoint.

Steering committee and executive presentations.

Landis+Gyr Inc., Alpharetta, GA September 2015 – March 2016

Project/Program Manager

Industry: Energy Management Systems and Controls

Agile (Scrum Master) and Waterfall Methodology.

Managed upgrade from SAP ECC5 to SAP ECC6/EHP7.

Managed Vendor (Infosys) teams.


Managed the upgrade of Oracle database from 10 to 12c.

Managed the upgrade of SAP PI 7.1 to 7.4.

Managed Database, Network and Operating System Infrastructure.

Managed Technical Teams: Python, JAVA, Javascript, XHTML, AJAX, Ruby, DB2 Express.

Managed the operating system change from Windows to SUSE Linux.

Managed the green field implementation of SAP BW/BI 7.4.

Managed Integration, Data Conversion (SQL) and Interfaces.

Managed Integration aspects of Merger and Acquisition of Manufacturing Facilities in Mexico.

Managed the MDM of the Acquired Entities.

Agile/Scrum management (JIRA) and implementation of customer facing Return Merchandise Authorization Portal application based on SAP CRM and JAVA/J2EE.

Prepare and maintain detailed project plan, schedules, tasks plan by teams using MS Project and CA-PPM (Clarity).

Onshore and Offshore model.

Implementation of DevOps.

Managed all project phases and toll gates.

4-Blocker project status reporting of budget, spend, EVM, variance, and forecast.

Steering committee and executive presentations.

Created standard templates for use by the PMO.

Vendor Management.

Issue Management using ServiceNow

Post production support.

Ryder Systems, Miami, FL April 2014 – July 2015

IT Consultant/Manager

Industries: Automotive, Supply Chain Management, Logistics (3PL/ILS), Fleet Management.

Waterfall Methodology.

Ownership of all IT functional design, configuration and maintenance decisions.

Integration of SAP and COTS from FedEx and UPS for warehouse operations.

Implementation of SAP HANA. Managed the BI/BW HANA Infrastructure.

Managed HANA S/4 Finance.

SAP Landscape Transformation (SLT) to create real time sales feeds from BroadVision (eCommerce, portal, web sales) and standard SAP ECC tables (fax and phone sales).

Used the SAP HANA Studio to create new data models in HANA.

Used SAP Lumira to consume data created in the new models.

Managed team of Business Objects Data Services (BODS) developers to create batch jobs for moving Financials Data to HANA S/4 Finance.

Logistics Execution Transportation Management.

EAM for Rental Fleet and 3PL Plants/Warehouses.

Sales and Delivery (SD/OTC/ATP), Supply Chain (SCM), Finance and Controlling (FICO), Enhanced Warehouse Management (eWMS), Materials Management (MM), TMS, SPP (Service Parts Planning).

Integration of SAP, 3rd party software, EDI, Oracle, WMS and Mainframe for Affiliates, Internal and External systems.

Business Intelligence Dashboards and Data Visualization.

Project documentation maintained in SharePoint.

Status reporting of budget, variance (planned versus actual) and forecast.

Maintained Program Level Project Plans (master plans).

Project management using MS Project and HP-PPM.

Supply Chain (SCM) pre-sales consulting of Ryder I/T solutions.

Evaluate potential client’s Request for Proposals (RFP) and Request for Solutions.

Coordinate with Sales and Marketing teams to prepare appropriate response and cost estimates.

Participate in business exploration activities with new clients.

Assist and provide IT input on Legal Agreements, Top Line Agreements, and Statements of Work (SOW).

Scorecard and Key Performance Indicator definitions for internal and external customers.

Post production support.

Manage the Information Technology Integration aspects of Acquisition of new business and Mergers with Third Party Logistics (3PL/ILS).

Managed the MDM of the Merged Entities.

Coordinated I/T efforts to onboard an international snack maker’s logistics to the Ryder ecosystem. Confirmed additional revenue - $20 MM.

Created IT roadmap to onboard the logistics and parts management for a North American beverage distributor. Potential additional revenue - $30 MM.

Budget $10MM.

General Motors IT Innovation Center, Roswell, GA March 2013 – March 2014

Program Manager Consultant – I/T Transformation – Multiple Platforms/Environments

Industry: Automotive

Managed Global Data Center Consolidation Program for 12 Corporate Functions Portfolio applications.

Migrated Applications and Infrastructure from 23 Global Data Centers to 2 Domestic and Cloud.

Implementation of DevOps in the new environment.

Consolidation of JD Edwards, Oracle and SAP onto a single ERP instance.

Utilized GMenABLE (AGILE/Scrum) methodology for transformation and customization.

Worked very close with the PMO - HP PPM and MS Project.

All documentation and artifacts maintained on SharePoint.

Managed Applications and Infrastructure.

Managed transition of I/T operations, support and development from multiple vendors to GM internal staff.

Managed Infrastructure Transition from 23 Global Datacenters to 2 Domestic Datacenters (1 primary, 1 backup).

IBM Z/OS Mainframe Relocation. Unix/Linux Relocation.

Organization Change Management from External I/T to Internal I/T.

Created and Managed Project Approach, Milestones, Issues and Risks, Communication Plans, Resources, Vendors and Service Providers.

Portfolio consisted of 12 Projects with 4 Project Manager Reports.

Storage – Storage Area Network (SAN) and Network Attached Storage (NAS).

Data, Hardware, Software, Middleware, SAP, PeopleSoft HCM, COTS Legal, Unix/Linux, Web, CISCO, and Mainframe applications migrated from 23 physical data centers to 2 dedicated data centers and multiple virtual servers. Savings over $100MM.

Executed PLM program and Removed/Reduced costly Shadow I/T, budget $10MM.

Managed $10MM budget using EVM, Variance Analysis and Forecasting.

Lean and Six Sigma.

EAM for Property, Plant and Equipment.

Ariba E-Commerce.

Managed multiple platforms, languages and Databases – SAP. JDE, Oracle, Cognos, Portal, Web, WebSphere, WebLogic, Client Server, Linux/UNIX, JAVA/J2EE/AJAX/JDK, .Net, SOAP, SAAS, EDI, Mainframe, COBOL, CICS, DB2, SQL, and Oracle.

Managed Workday Provisioning and migration to SAAS.

Upgrade of SAP Automotive Industry SCM (SD, MM, and PP), EWM modules.

Issue Management using ServiceNow

Post production support of new Data Center and backup Data Center.

Coca Cola Refreshments/CSC, Atlanta, GA May 2010 – March 2013

Program Manager Global BI and Analytics Support and Non-Capital Projects

Industry: Beverages

Support/Develop Global SAP BI, Business Objects and ERP applications.

Waterfall Methodology.

Managed 18 Global Integration Points.

Managed the IT Integration aspects of the Merger of Coca Cola Refreshments (CCR) with Coca Cola Corporation (KO).

Managed Vendor (CSC) teams.

Managed the IT Integration aspects of Merger and Acquisition of Odwalla and 5 other brand Merger and Acquisitions.

Managed the MDM of the Acquired Entities.

EAM Visibility and Analytics for Delivery Fleet and Plant/Bottling Operations.

Management roles in Project Veritas (Financial Truth) and Gemini (Twin Systems).

Managed configuration and Integration of SAP ERP (ECC) and SAP BI/BW/BOBJ (BODS).

Logistics Execution Transportation Management.

MDM and Data Harmonization – Single view of Customer, Vendor and Materials

Managed semi-annual, quarterly, and monthly upgrades and releases as scheduled on the Project Release Calendar and the Combination (Collision) Calendar.

Managed periodic upgrades and Cutover/Release of SAP BI, Vistex and other 3rd party interfaces.

Support Backend Integration and Frontend Reporting.

Managed a team of 19 on and off shore resources.

Managed Business Intelligence (BI/BW) Team, providing front-end and back-end Support, Enhancement, and Project services.

Co-managed BASIS, Security and Enterprise Monitoring.

Coordinated in-house and outsourced resources relating to configuration management/support

Coordinated and Lead Onshore and Offshore teams in development and 24/7 support environment.

Manages the integration, Data Conversion and Data Migration of acquired brands, bottlers, and subsidiaries into the IT Landscape.

Upgrade of SAP from 6.0 to 7.0.

FICO (COPA, GL, AP, AR) and BPC 10.1 (FDW) – Financial Data Warehouse.

Mobile Business Intelligence (MOBI).

Sales/OTC/ATP (SD, Vistex Rebates, KONA Agreements with VBRK/VBRP).

Planning (APO/DP/SNP), International Supply Chain (SCM), CRM, Logistics (TMS/ILS), Trade Promotion Management (TPM), Marketing/Merchandising, and Procurement.

Implementation of COTS Vistex rebate solution into the landscape.

Integration of COTS FASTER Fleet Maintenance product with Business Intelligence solution.

Managed the development of BW/BI Data Store Objects, Info Cubes, and ETL processes, Data Mapping, SQL and BEx/BOBJ 4.1 WEBI Reports. BIA/BWA – Business Warehouse Accelerator.

DevOps, ITSM/ITIL Methodology. RACI, Manage and meet Service Level Agreements (SLA).

Legacy System Data Conversion and Teradata integration with BW/BW.

Budget $10MM annually.

Root cause analysis and problem resolution.

CA Clarity PPM, Microsoft PPM.

Ongoing Global Support of BI/BW and Interfaces.

Deluxe Corporation, Saint Paul, MN June 2009 – May 2010

Project Manager SAP End to End

Industry: Retail

JD Edwards to SAP Conversion.

Full Life Cycle implementation, Data Conversion, Integration and Deployment/Cutover/Release.

Waterfall Methodology.

SAP BW InfoCubes, DSO (Data Store Object), and DTP (Data Transfer Process) modeling and design.

SAP BI BEx, Portal, Business Objects WEBI.

SAP Studio Modeling – Managed HANA Pilot Project.

IS Retail, SD/OTC/ATP, SCM/SCEM, SRM, CRM 7.0 upgrade, FICO (GL, A/P, A/R, Tax, Costing), COPA, CCA/PCA, Procurement (PTP), Spend Analytics, Purchasing Metrics, Logistics(ILS).

Custom and Standard Extractors.

Data Integration and Data Conversion with LSMW and DataStage ETL.

User and Stakeholder interfacing.

User Acceptance Testing (UAT) and End user training.

CA-PPM (Clarity).

Post production support.

Best Buy, Inc., Minneapolis, MN May 2008 - June 2009

Project Manager End to End Landscape

Industry: Retail

Waterfall Methodology.

Full Life Cycle and Global Template Rollout and Deployment to Mexico, Canada, China and Turkey.

SAP BI Analysis and Design, Gap Analysis, Creation of Functional and Technical specifications.

SAP BI BEx, Portal Business Objects, Universe Designer, Crystal Reports, and Xcelsius.

IS Retail, Distribution, Supply Chain Management, and Financials.

EAM for Truck and Warehouse Operations.

CA-PPM (Clarity).

MDM and Master Data Consolidation. Customers, Vendors, and Materials.

Custom Extractors and 2LIS Extractors.

SD/OTC/ATP (Sales, POSDM), FICO (GL, AP, AR, FA, CCA, Costing, COPA, Tax), CRM 6.0 (Promotions and Campaigns), SCM/SCEM, Logistics(ILS), MM, and IM/WMS.

Data Integration and Conversion with SQL, LSMW and DataStage ETL.

Post production support.

Peavey Electronics, Meridian, MS March 2008 – May 2008

Senior BI Analyst – Contract

Industry: Consumer and Professional Electronics Manufacturing

SAP BI Requirements Gathering, Created BI Query/Report and Portal specifications.

FICO (GL, COPA, Costing, PCA, FA), MM, PTP (Procurement) and SD/OTC.ATP (Sales and Delivery).

Planning BPC 7.5, APO (DP/SNP), PP.

SAP BI Front End Development (BEx Queries, Web Application Development).

Upgrade BW from 3.5 to 7.0.

Post production support of the ERP and BI/BW solution.

MeadWestvaco, Atlanta, GA Reporting Solution Analyst – Contract December 2007 – March 2008

Industry: Packaging and Paper Products.

Performed Analysis of current BI and ECC implementation and implemented enhancements.

Gathered Reporting Requirements from Stakeholders and Subject Matter Experts.

Created revised BI Reporting Solution.

Analysis of SAP SCM. SD, MM, PP and FICO modules.

General Motors Corporation, Pontiac, MI

October 2006 – December 2007

BI Program Manager

Industry: Automotive

Management role in GFIMS Project – Global Financial Indirect Materials System.

Global Implementation and Deployment - Europe, Asia Pacific, Latin America, Africa and the Middle East.

Use of NW2004s Administrator Workbench for Business Intelligence (SAP BI).

Use of NW2004s Portal Content Developer and Visual Composer for Portal Development.

Define and Design SAP Global Core, Regional and Local Requirements.

Upgrade BW 3.5 to BI 7.0.

SAP BI and Cognos Integration.

Consolidation of multiple BW environments.

Business Objects Universe Designer.

Integration with FICO (GL, AP, AR, COPA, FA), SD, MM, PP, PM and HCM/HR.

Lean and Six Sigma.

Integration of COTS Vendor Managed Inventory Software with Business Intelligence for 4-wall reporting of costs.

FICO Chart of Accounts, Costing, Cost Center, Profit Centers and Balance Sheet, P & L Statements.

BPC 7.5 (FIM) – Financial Information Management Consolidation, Logistics.

Master Data Management (MDM), Master Data Consolidation. Data Mapping, Data Migration and Data Conversion. Customers, Vendors, Materials including Production Planning (PP) BOMs Routings, Work Centers and Equipment Arrangement.

Post production support on a Global Scale.

Honeywell, Raleigh, NC November 2005 – October 2006

Program Manager – Implementation, Integration and Cutover/Release

Industry: Aerospace and Defense

Responsible for SAP BI/BW and Data Migration/Conversions/Interfaces.

Managed the IT integration and Data Conversion (SQL) aspects of the Merger and Acquisition of the Performance Fibers subsidiary.

Managed the MDM of the Acquired Entity.

Lean and Six Sigma.

Configuration of FICO, MM, SD and BI.

Integration with OTC/ATP, FICO, SD, MM, PP, PS and HCM/HR.


Developed in SAP modules: BW, MM, PP, SD, FI/CO, and HCM/HR.

Developed BW Payroll, Benefits, Time and Attendance, Personnel Administration, and Organizational Management.

Technical development and functional modifications – FICO, SD, MM, PP/PDC (Shop Floor Control), and interfaces.

Post production support for the Parent Company (Honeywell) and former Subsidiary (Performance Fibers).

Cooper Industries Asia Pacific, Kuala Lumpur, Malaysia

May 2005 – November 2005

Global Deployment, Integration and Cutover/Release Manager

Industry: Diversified Manufacturing

JD Edwards to SAP Conversion.

Managed the full life cycle implementation of SAP R/3 and SAP BW for divisions in the Asia Pacific region.

Managed team on 3 US based consultants and 13 employees in Malaysia.

Implementation of BI/BW, FICO, SD, MM, PP, Fleet Management (Logistics), SCM.

Planning (APO/DP/SNP). /Production Planning (PP) including BOMs Routings, Work Centers and Equipment Arrangement.

IT Integration aspects of the Merger and Acquisition of Singapore based manufacturing facilities.

Managed the MDM of the Acquired Entities.

Lean and Six Sigma.

Data Integration and Data Conversion with SQL, LSMW and DataStage ETL.

Post production support for Asia Pacific and the Americas.

Office Max, Cleveland, OH February 2005 – May 2005

Manager – Deployment, Integration and Cutover/Release

Industry: Retail

Managed the Deployment of IS Retail for R/3, and NetWeaver.

Managed integration of Sap and POS.

Managed the Configuration of BW using Data Warehousing Workbench.

Managed the Developed of Queries and Reports in BEx.

Managed the Creation of SAP BW 3.5 Info Cubes, ODS, and Queries.

Managed the Development of SAP SCM/SCEM, SD, MM, PP, IM/WMS (Logistics). SAP HCM/HR - (PA, OM, BN, PY, PT).

Post production support.

SBC Midwest, Cleveland, OH August 2004 – February 2005

Technical Manager – End to End Analysis, Deployment, Integration and Cutover/Release

Industry: Telecommunications

Full life cycle implementation.

Supervised 5 consultants in the US and coordinated the activities of 12 members of the Manila offshore team.

Technical development and functional modifications – FICO, SD, MM, IM, and WMS.

Post production support of the new modules.

Energizer Battery Company, Saint Louis, MO July 2003 - August 2004

Team Lead/Analyst – End to End Analysis, Deployment, Integration and Cutover/Release

Industry: Manufacturing

Full life cycle implementation.

Managed 8 BW, ABAP and SQL developers at 2 US locations and 1 offshore location.

ASAP methodology.

Lean and Six Sigma.

Technical development and functional modifications – OTC, PTP, MM, SD, IM/WMS, FI/CO, Vertex, and QM.

Data Integration and Conversion.

Post production support.

General Electric, Cleveland, OH September 2001 – June 2003

Systems Analyst/Consultant – Deployment, Integration and Cutover/Release

Industry: Manufacturing

Performed analysis, design, testing (UAT), and problem resolution.

Technical development and functional modifications – FICO, SD/OTC/ATP, MM, PP, PM, QM, IM/WMS, Transportation Management.

Coordinated offshore development and maintenance.

Post production support.

LTV Steel, Cleveland, OH May 1998 – September 2001

Migration/Conversion Manager – End to End Analysis, Deployment, Integration and Cutover/Release

Industry: Manufacturing/Metals

Involved in the full life cycle deployment and implementation of SAP R/3.

Technical development and functional modifications – MRO, PM, SD/OTC/ATP, MM, PP, and FICO.

Performed analysis, design, and testing.

Performed Master Data Migration/Conversion.

Lean and Six Sigma.

Managed the IT Integration aspects of the Merger and Acquisition of Mini Mills (Steel).

Managed the MDM of the Acquired Entities.

Post production support for new Mini Mills and existing mills.

Lubrizol, Inc., Cleveland, OH May 1997 – May 1998

Migration/Conversion/Cutover/Release Team Lead AP R/3 3.1

Industry: Chemical

Full life cycle SAP Implementation and Deployment.

Performed Master Data conversion from IBM Mainframe and HP UNIX systems to SAP.

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