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Business Development Analyst, Administrative Support

Marietta, Georgia, United States
January 02, 2018

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Yvonne Jackson

Kennesaw, GA ***** 678-***-****

Administrative Professional Business Development Analyst

Deliver Superior Support by Managing Complex Needs

Thorough and focused-driven professional with comprehensive experience in maximizing productivity, anticipating obstacles, and developing contingency plans of regional sales teams across multiple market segments in the Healthcare Industry. Expertise in preparing flawless presentations, sales proposals, financial reports, data analytics, marketing strategies, and organizing training library of “best demonstrated” materials. Proven skills in prominent level meeting planning to assist in the achievement of sales plans and territory management opportunities in deadline-driven environments. Recognized for fostering and maintaining interpersonal relationships and organizational support for top producing sales team.

Areas of expertise include:

Microsoft Office Database Management Data Analytics

Market Research Logistics Customer Service Interpersonal Relations

Professional Experience

SODEXO, Gaithersburg, MD 1993 – 2017

Business Development Analyst 2009 – 2017

Managed diverse sales team workload and produced long-term deliverables based upon sound knowledge of the organization, function, and / or client customer.

Implemented, executed, monitored, evaluated practices, procedures, regulations, and systems knowledge about new development and technical advances, improving quality and efficiency.

Set priorities, planned and coordinated daily work activities in a deadline-driven environment, maximizing productivity while meeting clients / customers’ expectations.

Supported functional sales activities for vice president and 5-person team, anticipating needs of the group, organization, and customers.

Identified current key trends and implemented strategies using market research, ensuring team met short / long-range deliverables in prospecting for market development.

Maintained sales database, generating detailed reports for sales strategies and area analysis.

Helped with CRM and database tools; Oracle, Approach, SalesLogix, and Definitive, improving quality and efficiency.

Analyzed data and conducted web-based research, assisting senior management and sales executives in creating a strategic approach to territory planning and ongoing business growth.

Yvonne Jackson Page Two

SODEXO (Continued)

Senior Administrative Assistant 1993 – 2009

Delivered quality service, maintained a strong professional, trusting, and positive working relationships with internal and external clients / customers, supporting commitment to improving account retention and increasing future sales.

Supported increasing inclusion strategic imperatives closely linked to organization’s mission and embedded in the value of team spirit and spirit of service and progress, understanding and respecting diversity will achieve company’s vision and further business interests of consumers and clients.

Coordinated sales and operations meetings for quarterly and year-end planning, facilitating successful implementation of strategies between sales and operations.

Provided comprehensive support for senior level staff and regional sales team, attaining sales goals and business objectives.

Developed presentations, executive reviews, proposals, sales forecasts, and business reviews, improving quality and efficiency for current and future customers.

Organized sales and award presentations for area territory planning and year-end meetings, promoting current sales / operations successes and establishing goals / objectives for future growth.


Ph.D., Management, Leadership, and Organizational Change,

Walden University, Minneapolis, MN, Expected Graduation December 2018

Master of Arts (MA), Management / Leadership, Shorter University, Rome, GA

Bachelor of Science (BS), Management, Shorter University, Rome, GA

Community Affiliations

Member, Association for Talent Development

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